Hi - Office Furniture Direct , what an easy company to deal with, brilliant !! Just required a T card system re: student exams and the order process was so easy. Let’s hope the delivery will be... Toon meer
Bedrijf heeft geantwoord
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Customer services is 2nd to none, so refreshing. Not Office Direct fault, the delivery man delivered to the wrong address. Annoying but it can happen. I told Office Direct I had not receive... Toon meer
Bedrijf heeft geantwoord
I want to update my review as i left a negative review for office furniture direct recently, as i'd sent them an email as my safe wouldn't work, but got no response. This has since changed as emails... Toon meer
Bedrijf heeft geantwoord
Missing bits for my chair awful customer service. I called to say that 2 screws were missing and straight away was told we don't give compensation didn't ask name product or what was missing. I tried... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Office Furniture Direct supplies high quality office furniture, office desks & office chairs online with free delivery and installation service.
Contactgegevens
Verenigd Koninkrijk
- www.office-furniture-direct.co.uk
4,5
Uitstekend
93 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Good quality furniture and fast delivery
Good quality furniture and prompt delivery ensures a high satisfaction from us.
22 september 2026
Review zonder uitnodiging
I wanted a comfy no fuss office chair…
I wanted a comfy no fuss office chair that went high enough for e. The info and demensions and ease of the site made it easy to order exactly what I wanted.
19 september 2026
Review zonder uitnodiging
first class service
first class service, ordered and delivered with no drama.
7 september 2026
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The website was quick and easy to use.
9 september 2026
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Antwoord van Office Furniture Direct
Fantastic to hear, thank you very much for taking the time to leave such great feedback.
Brilliant Service
Hi - Office Furniture Direct , what an easy company to deal with, brilliant !!
Just required a T card system re: student exams and the order process was so easy.
Let’s hope the delivery will be the same - joking - I’m sure my goods will be sent out as promised -
WELL DONE - Office Furniture Direct
Neale (CTKI) Exeter AirPort
11 augustus 2026
Review zonder uitnodiging
Antwoord van Office Furniture Direct
Thank you very much for your really wonderful feedback, it is greatly appreciated.
Excellent service.
6 augustus 2026
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Antwoord van Office Furniture Direct
Thank you very much for the positive 5 star feedback.
Antwoord van Office Furniture Direct
Your 5 star review is very much appreciated.
Appears to be ok so far but products…
Appears to be ok so far but products not delivered yet
4 juli 2026
Review zonder uitnodiging
Antwoord van Office Furniture Direct
Thank you for the feedback, we can see that this was delivered for you. Any problems please contact us and we will be happy to help.
very easy to use their website
very easy to use their website. Their prices are very good and the quality of the office chairs are amazing.
Delivery was great and on time.
Second time ordering from the now, and will definitely order with them again.
24 juni 2026
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Antwoord van Office Furniture Direct
Fantastic to hear, thank you for the wonderful 5 star review.
Good service
Good service. Not seen the table yet but it looks good quality
20 juni 2026
Review zonder uitnodiging
Antwoord van Office Furniture Direct
Thank you very much for the 5 star review.
Easy to order and all application…
Easy to order and all application processes are simple
11 juni 2026
Review zonder uitnodiging
Antwoord van Office Furniture Direct
Fantastic to hear, thank you for your positive feedback.
seemingly good product
29 mei 2026
Review zonder uitnodiging
Antwoord van Office Furniture Direct
Thank you for taking the time to leave feedback.
Sales experience Poor | Quote 27298
Quote 27298
Going into business and purchasing items is quite exciting until I felt Office Furniture Direct just didn't want my business with Jordan in sales just not being what I expected. He lacked any customer service, talked in jargon and had poor listening skills which from a customers perspective is frustrating. I now find myself wanting the items from Office Furniture Direct yet looking elsewhere - a possible loss of a sale of £1,600
20 mei 2026
Review zonder uitnodiging
Antwoord van Office Furniture Direct
Thank you for taking the time to share your feedback.
We’re very sorry to hear that your experience with us did not meet the level of customer service that you expected.
We completely understand how frustrating it can be when communication feels overly technical or when you don’t feel listened to. That is certainly not the experience we want for our customers. The Economic Operators Registration and Identification number (EORI number) requested to proceed with your order is now required for shipping commercial goods to NI from Great Britain. Please see the link below which explains it and why we asked for it.
https://www.gov.uk/eori/apply-for-eori
Your feedback will be shared internally, as it gives us an important opportunity to improve.
Thank you again for your honest feedback, and we hope we can turn your experience around in the future.
The friendly user website is definitely…
The friendly user website is definitely our number one favorite with OFD however the service very much top tier as well and we have done over a dozen orders already over the course of a year and it's been a great experience time after time.
11 mei 2026
Review zonder uitnodiging
Antwoord van Office Furniture Direct
Fantastic to hear, thank you for your really positive 5 star review.
Antwoord van Office Furniture Direct
Thank you very much for the 5 star review, it is greatly appreciated.
Requested samples of colours which…
Requested samples of colours which arrived next day
Completed order straight away.
30 april 2026
Review zonder uitnodiging
Antwoord van Office Furniture Direct
Thank you very much for taking the time to leave such great feedback.
Customer Service
I reached out to Rhianna who works with customer service as I had some complications with my parcel getting delivered and she was an absolute star, she got back to me quickly, was very efficient in her communication, and all around very lovely and pleasant
28 april 2026
Review zonder uitnodiging
Antwoord van Office Furniture Direct
Thank you so much for your really wonderful comments, I will pass this on to the team.
Excellent prompt service.
27 april 2026
Review zonder uitnodiging
Antwoord van Office Furniture Direct
Fantastic to hear, thank you very much for your positive review.
Very easy to order and I always use…
Very easy to order and I always use this company
trustworthy
26 april 2026
Review zonder uitnodiging
Antwoord van Office Furniture Direct
Thank you very much for taking the time to share such great feedback.
Easy to shop online
Easy to shop online. I will review again when i receive my delivery. I have been kept informed of every move of my order. Cant wait to receive my parcel. Very professional.
24 april 2026
Review zonder uitnodiging
Antwoord van Office Furniture Direct
Thank you very much for your 5 star review.
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