Charter Travel Reviews 

Charter Travel are not only very competitive but the staff are so hardworking they go above and beyond. Many emails have been sent to myself after working hours as I was promised a quote. They have always delivered. This year in April will be the third time in three consecutive years we have booked Disney World through them. They have always delivered on price and Service.

Our holiday was cancelled the day before we were due to travel due to the conflict in the Middle East(this wasnt booked through charter) I rang Charter Travel whilst sat in the airport hotel to see what they could find us so our two weeks leave wasn’t wasted. Peter found us a 2 week holiday to Orlando, including flights, villa, car hire and park tickets all within 12 hours. We flew the next day. Everything went smoothly and we had an amazing time. I would highly recommend using them and will definitely use them again in the future.

Linda organized the most amazing holiday to Mauritius. We very rarely do All inclusive and spend so much time in one place, but this place was amazing.

From the start it felt very special when we received a beautiful wallet with our tickets and luggage labels.

From arrival in Mauritius, everything was great, we had a driver easily found at the airport to take us direct to the hotel.

The hotel is gorgeous and the staff couldn’t do enough for us. We arrived quite early in the morning and knew that our room wouldn’t be ready, but we got changed and made good use of the pool and the facilities, straight into the All Inclusive!! 🍹🥂

The hotel is stunning, has a beautiful pool which is the centre of everything, the main buffet restaurant is to the side of it and is a wonderful place to eat, another side is the bar and entertainment and then the beach is just a 20 second walk!

There was a choice of 3 A La Carte restaurants, Italian, Fish and Beef restaurants, we could go to any of them at anytime, there was no restrictions unless they didn’t have space, we found out that the hotel was only at 50% capacity whilst we was there so we managed to eat in all of them more than once. The service was fabulous, the food delicious and the setting for each restaurant was facing onto the beach, this meant eating under the stars listening to the waves, it was extremely romantic. They were constantly refilling our drinks.
The main buffet restaurant had a huge variety of food, something for everyone, and all freshly cooked with the chefs on show. The bread was freshly made and tasted divine!

The All Inclusive was proper All Inclusive !!! The cocktails were made from good alcohol and very tasty. There was plenty of waiters, they walked around the pool and also bought my cocktails down to the sea 😊 All the staff in the hotel were very friendly.

The evening entertainment was ok, quite standard hotel entertainment.

Our room, is probably one of the best rooms we have ever stayed in. We had the junior suite on the ground floor, this was a big room, large king size bed, with lounge area, dressing room and huge bathroom with large bath, separate large shower and double sinks. We opened the patio doors straight on to a large terrace with 2 sun loungers, 2 sun chairs and a table and chairs, this had a gate that lead directly onto the beach.
We often laid on the beach at night and looked up at the stars – it was beautiful.
It was cleaned in the morning and the rechecked in the evening and the blinds pulled and soft lighting left on.

We did a few excursions, these were all organised by the rep in the hotel, we know we could of got cheaper but it was so well organised and personal.

We drove to the south of the island and hired a speedboat with a driver and diver and went diving with the dolphins, this was a fabulous experience, we swam very closely with the dolphins in their own environment. On the same trip we visited the seven coloured earth and the tallest waterfall and rum distillery – all excellent things to do.

We took a flight in a helicopter over the Island, it is very beautiful, we saw the underwater waterfall and the tallest mountains, seven different coloured sands and highest waterfall.

Separately we went on a catamaran trip, this was fabulous and we had a bbq onboard.

As with all the above tours, the people were very friendly and can’t do enough for you.

Thank you so much for organising this.

HI

I have booked 2 holidays with Andy as Charter Travel & he has been amazingly helpful with my booking would recommend Andy every time :-)

Charlie

We had the most amazing holiday booked through charter travel. The hotel we stayed in Danang Vietnam was breathtaking.
We had problems getting home because of the Iran conflict. Etihad airways were impossible to get hold of even now they won't answer there phones.
We are in our60s and not great with technology. We were so worried.
Dawn from Charter travel got on the case ,spoke to us over the phone, Dawn sorted out our return flights and was the only one who helped us. We cannot thank Dawn enough, the help we received was amazing.
We will definitely book through Charter travel again as they we're unbelievably helpful.
Customer service from Charter travel is above and beyond anything I have experienced.

Made an early booking for a combo for a 17 night stay at Caribbean Beach at Disney Orlando and Loews Royal Pacific Resort at Universal Orlando for my Wife and I for September 2025,

Charter travel were the best prices I could find, fantastic service and information from both Sean and Kate, nothing is a bother when asking for different options.

Very impressed with the service and help, hoping to book again with Sean for 2027.

We have used Charter twice now and can highly recommend them for exceptional service (friends have had the same experience and recommended them to us in the first place). Shout out especially to Danny who is excellent with his communication and in tailoring trips to our needs - plus helping to sort things out when needed.
Thanks for making holidays so much easier to book!

Well what can I say Andy as worked his magic again sorting our xmas hols to Florida
We have used Charter for years and they have always got us exactly what we ask for.Andy is a credit to the company and is a lovely respectful man.
Thanks Andy
Anne mcqueen

Had a great experience with Charter Travel. Every detail for our family trip to Orlando was perfect,from booking options to price and flights we had a fantastic time. Janice Wood

We knew next to nothing about Sri Lanka before we booked this holiday, but Gerard patiently led us through several draft itineraries perfectly meeting our interests and needs and responding with detailed knowledge and expertise to every request. The trip itself worked out completely to plan with our guide picking us up from the airport and taking us around the country from hotel to hotel. Every need or preference we put forward on the way was readily met by him so we constantly felt safe and well cared for. My particular interest was in birdlife and so we included several very succesful bird safaris in our trip. All together a holiday of a lifetime!

Big shout out to Linda who has made boking our trip to Hawaii so much easier. She is an encyclopaedia of knowledge and knows everything there is to know about Hawaii and beyond! I felt so overwhelmed but she done nothing but go over and beyond what needed to do. I feel in safe hands with her, if only she can come along with us and be our tour guide :)

We have just booked our trip for this year to Hawaii with Linda and couldn’t be happier with fabulous service .
If the holiday is half as good as Linda has been it will be amazing !
Linda helped us with so much information , never put pressure on us to book , and listened to our needs. Linda even found us different cheaper options and nothing was too much effort . We feel we are so organised with this holiday and have so many options of restaurants, things to do and people to help us .
It’s so great nowadays to be able to speak to someone who has so much experience , not pushy , and shares her enthusiasm for the holiday in the most friendliest of ways .
Linda also gave us hints on another holiday we have booked ( with someone else ) to get the best out of that holiday .
Thank you so much to a real friendly specialist - we can’t wait to go now !
The Best service we have ever received !

We cannot recommend this company enough.

We first came to Charter Travel 10 years ago to plan our honeymoon, and Linda gave us the trip of a lifetime. We were amazed by the quality of the hotels and the level of service provided. At every hotel we arrived at, Linda had arranged something special for us, and she always managed to get the very best possible within our budget.

At the time, we never thought we would be able to experience a holiday like that again. Yet here we are 10 years later, going back for our 10-year wedding anniversary.

On a Sunday morning we made the decision to go back, giving ourselves just one month to plan — a very tight turnaround. We contacted Linda to see if she could help us arrange the trip once more, not even knowing if she was still working at Charter Travel. Sure enough, within a few hours we received three emails full of ideas for our trip, followed by a phone call. The response was incredibly quick!

After narrowing down the options and getting into the details, Linda has once again delivered what looks set to be another trip of a lifetime. We cannot wait to go and have absolutely no doubt it’s going to be sensational.

Even after booking, Linda has continued to send emails with suggested activities and helpful advice on where to go and what to see. The aftercare and support really continue throughout the whole process, and we are confident that while we are away Linda will still be on hand if we need anything.

We cannot thank Linda enough for all of her support and we can’t wait to book with her again in the future.

Emma & Brett

We booked our Florida trip through Charter Travel and the whole experience was excellent from start to finish.

Luke looked after everything for us. There were eight of us travelling — two families — and he made the whole process really straightforward. We spent the first week doing Disney and the second week at Universal. Luke helped us choose All-Star Movies for the Disney week and Sapphire Falls for Universal, which worked perfectly for what we wanted to do.

What really stood out was how responsive Charter were. Even on Sunday evenings we’d get quick replies if we had questions, which made planning a big trip like this much easier.

The pricing was also very competitive and Luke gave us loads of different hotel options across various price brackets so we could properly compare and decide what suited us best.

He also gave us great advice on things to do while we were there, including ideas that we didn’t even book through Charter. One of the best tips was watching the fireworks from the boats at Epcot and Magic Kingdom. We ended up booking the Epcot one and it was absolutely brilliant — definitely one of the highlights of the trip.

We had an amazing time and honestly couldn’t have asked for more from Charter Travel. I’d highly recommend them and would definitely use them again for future trips.

— Ross

Everything i booked for Florida was amazing, this company really delivers in everything and they made my hokiday seamless. The addition of the airport transfers was amazing and it reallytook the pressure off getting to the airport on time.
Sean, luke, Leah and jack were all fantastic in helping this 3 week trip be a success.
My only small negative, but definitely not a deterrent for booking again is that there isnt anyway to log into a booking to view balances etc but other than that i have no complaints at all.

Fantastic ! First time using Charter Travel and I was so impressed with the service. Peter was so helpful and knowledgeable. Thank-you for the incredible customer care. The options of hotels and flights for the trip to New York were great. The trip was booked with ease and I will certainly by recommending to others.

This is my second time using charter travel for a Florida trip. The booking process is easy and hassle free. The vouchering process for everything we booked is so simple. They have such great knowledge on the destination and were able to provide recommendations! We had Leah this time and she was fabulous. Previously I have worked with Sean and again such amazing service. highly recommend!

We used Charter Travel for our honeymoon to SriLanka and The Maldives. They organised everything perfectly and we had a great time. Top notch hotels, suberb guide / driver, it felt like a VIP experience. We will be using them again for sure.

Have been using Charter Travel for over 15years now . Absolutely best price passed onto customer . Service provided is first class and I feel they always go above and beyond. Would definitely recommend Charter Travel . All the travel consultants I have dealt with are so knowledgeable and often recommend a change to your request , they work hard to give you the holiday you want and within budget .

Jason was amazing and really helpful when we needed a last minute change to our holiday. Jason immediately started looking in to other options for us and found us a dream hotel. We will definitely use charter travel again.