CharterUP Reviews 

Our driver was very helpful and friendly. Everything went on time perfectly.

The driver was excellent; he arrived on time, was well-mannered, and very patient.

Our bus was late for our trip to Port Lauderdale due to a road closure, our driver could not get to the bus. He arrived over an hour late. He still got us to the Port in good time. I was contacted by the main office, letting me know what was going on. Return trip hassle-free. I like the feature where you can track the bus and see where it is located. Will definitely use Charter Up the next time we need a chartered bus.

Our driver was punctual and accommodating. We were very happy with the ride and facilities.

Great driver and all around great experience! Would be my first choice to book again in the future. Easy to book and had no issues with the service the day off.

Great experience, as soon as I got on the phone with a rep and told them, what my bussing needs were. The app is user friendly and love the features, including all the info. on my reservation, payments, and having the bus driver info. the morning of the trip was great.

Bus arrived on time. Bus was clean. Excellent driver

They showed up on time, assisted the handicapped folks and stored their items going to and from our venue. They were very professional from meeting them to dropping us back at our hotel. Much appreciated.

Great booking experience… very easy to add to and modify the reservation .. excellent communication and very friendly support! Driver was on time and very friendly..

We had an excellent experience with the service provided by CharterUP! Our driver was friendly, knowledgeable and patient with our group. We had an unconventional route and they provided 5 star service without batting an eyelash. I will use this service again without a doubt.

I would also like to personally thank Noel Smith for the assistance received during the booking process. Noel provided a true concierge service and was easy to work with.

Superior service
Clean beautiful bus

Issac was a blast! He was courteous and funny. He was a great driver! He paid attention to the road and the truck drivers around us.

We arrived to all of our stops safely! I would have him drive us again.

Alex is amazing!

If I could give ZERO or NEGATIVE stars, I would.
This was by the the worst experience I have ever had. I wasted over 8 hours yesterday trying to confirm a bus for my son and his friends was going to arrive on time to get to a family event. I got the run around ALL DAY long. I spoke to them nearly 15 times during the day and the bus still did not show up....I could go on and on. WORST EXPERIENCE EVER. I think they are a complete FRAUD. I want to go to the BBB too.

Professional attitude from both drivers. Punctual and very communicative. Great service and trip! Clean, comfortable buses.

Booking was quick and easy. I really appreciate getting quotes and options. Phone representative was extremely helpful and understood our needs.

Best feature of all is the live tracking. This was so comforting to our parents while on our field trip.

All of our drivers were excellent throughout our convention. We are currently still in the middle of our last experience. Jonathan has been wonderful. Thank you.

Absolutely everything

Bus accommodations, drivers personable, timeline schedule and safe driving.

Driver was on time and did great!

Our driver's were very good. We got where we needed to go safely! We're a 55+ community that like to travel. Will definitely use this service again.