Would have been 5 stars, however the alarm was never reset in the cash/devault room at Hoeford depot after the system was tested. We have an audit due soon and if the auditor found this, we would hav... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Stewart Wile was the Technician who came to carry out our check. When making the appointment he was very willing to fit around the times that would suit us and arrived on time as arranged. He was very... Toon meer
Bedrijf heeft geantwoord
Calum (Callum?) was extremely helpful and professional. He took the time to listen to my (various) issues and handled them one at a time, making sure everything was dealt with before moving on to the... Toon meer
Bedrijf heeft geantwoord
Excellent operative. Arrived on schedule (and telephoned a half hour in advance). Straight-forward professional behaviour. Pleasant to talk with. When necessary, explained clearly and concisely. All... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Beveiligingssysteem installateur
- Brandalarm leverancier
- Brandbeveiliging
- Beveiligingsmaterialenwinkel
- Beveiligingsservice
Geschreven door het bedrijf
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Contactgegevens
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Verenigd Koninkrijk
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Uitstekend
10K reviews
Vraagt klanten om een review
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Antwoord van Chubb Fire & Security UK
Dear Mrs Somerville,
We appreciate your kind words for Martin! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Very competent
30 juni 2026
Antwoord van Chubb Fire & Security UK
Dear Gerald,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Mrs Hill,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Your engineer was brilliant
18 april 2026
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Leonard,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Kyle is always friendly and efficient
Kyle is always friendly and efficient. Gives advice on new products and also current and possible forthcoming legislation.
30 juni 2026
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Mrs Hollis,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The representative on site was…
The representative on site was confident and thorough in his application and approach.
30 juni 2026
Antwoord van Chubb Fire & Security UK
Dear Rhodri,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
A very professional Chubb Visit…
James made contact a day in advance of the visit and also when he arrived the following day
Spot on time. took his time and did a really good professional job and gave lots of advice and suggestions about our systems
Thanks
Well done James
30 juni 2026
Antwoord van Chubb Fire & Security UK
Dear Chris,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Diderik,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The engineer came on time and completed…
The engineer came on time and completed the job without any problems. Friendly and helpful manner.
30 juni 2026
Antwoord van Chubb Fire & Security UK
Dear Philip,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Lynn,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The engineer was very thorough very…
The engineer was very thorough very polite
I had a problem with being contacted in the middle of the night
He sorted out for me
30 juni 2026
Antwoord van Chubb Fire & Security UK
Dear Valarie,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Booking a maintenance visit
The interaction I had with the chub representative was efficient and cordial. This was a very easy process to book a maintenance visit.
29 juni 2026
Review zonder uitnodiging
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Chris was brilliant!
30 juni 2026
Antwoord van Chubb Fire & Security UK
Dear Luke,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great response time.
30 juni 2026
Antwoord van Chubb Fire & Security UK
Dear Renault Trucks Scotland,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Same fault two consecutive days.
Same fault two consecutive days.
Should have been correctly repaired on yesterdays call out.
New installation 6 months old
30 juni 2026
Antwoord van Chubb Fire & Security UK
Dear IPEC Ltd,
We are very sorry to hear about the issues you faced with the fault on your system. This is not reflective of our service standards. We would like to investigate this matter further and make things right.
Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Excellent service as always
Excellent service as always. Lee is very efficient and informative and we have benefited greatly from his experience and knowledge.
24 juni 2026
Antwoord van Chubb Fire & Security UK
Dear Libby,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Praise for Technician
Stewart Wile was the Technician who came to carry out our check. When making the appointment he was very willing to fit around the times that would suit us and arrived on time as arranged. He was very professional and pleasant and explained what work he needed to do (change a battery). Thank you.
29 juni 2026
Antwoord van Chubb Fire & Security UK
Dear Cullercoats Methodist Church,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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