Firstly, any alarm sytem being installed, must be RELIABLE. Secondly, the engineer fitting it must also be RELIABLE. Finally, the completed alarm system must be maintained twice a year or minor niggle... Toon meer
Bedrijf heeft geantwoord
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An unforeseen event meant that my booked appointment had to be altered. I was contacted by Graeme who kept me informed and went above and beyond to ensure that my routine service was still carried ou... Toon meer
Bedrijf heeft geantwoord
We have used Gary at Chubb for many years now. He always calls us when our fire extinguisher servicing is due, so that we can arrange a suitable time, and he always arrives promptly. Gary is professio... Toon meer
Bedrijf heeft geantwoord
A new engineer for this years annual inspection/service of fire extinguishers. Lee was very professional, knowledgeable and thorough. He was also pleasant to deal with which is important when you have... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Beveiligingssysteem installateur
- Brandalarm leverancier
- Brandbeveiliging
- Beveiligingsmaterialenwinkel
- Beveiligingsservice
Geschreven door het bedrijf
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Contactgegevens
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Verenigd Koninkrijk
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Uitstekend
11K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Punctuality & thorough testing!
17 september 2026
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Good Communication & contact
17 september 2026
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Everything was fine
16 september 2026
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
We have used Gary at Chubb for many…
We have used Gary at Chubb for many years now. He always calls us when our fire extinguisher servicing is due, so that we can arrange a suitable time, and he always arrives promptly. Gary is professional, polite and knowledgeable. We are always happy with the service he provides.
17 september 2026
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review for Gary! We are thrilled to hear about your positive experience with our engineer and the seamless service that you continue to receive. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Excellent service
Simon rang us before arriving to advise us of the approx. time he would arrive. This is extremely helpful so all staff can be aware beforehand that he will be on site. Simon was extremely pleasant and very respectful of knowing he was working in a college with vulnerable students. It was a pleasure to have him on site ensuring we were safe and uptodate.
16 september 2026
Antwoord van Chubb Fire & Security UK
Dear Sandra,
Thank you for your wonderful review for Simon! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The engineer was very helpfully and…
The engineer was very helpfully and professional great service.
10 september 2026
Antwoord van Chubb Fire & Security UK
Dear Mark,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Paul very friendly and helpful
Paul very friendly and helpful - phoned to let us know when he would be arriving.
17 september 2026
Antwoord van Chubb Fire & Security UK
Dear Steven,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Professional team.
Professional team.
The technician Nigel especially is super competent
10 september 2026
Antwoord van Chubb Fire & Security UK
Dear Deb,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
provided useful and constructive response
provided useful and constructive response to emails
17 september 2026
Antwoord van Chubb Fire & Security UK
Dear Gail,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Friendly staff, efficient service.
We're always happy with the service and rapport with the engineers, always friendly.
17 september 2026
Antwoord van Chubb Fire & Security UK
Dear Tonbridge Accident Repair,
We are delighted to hear such positive feedback for our engineers! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Easy to contact and to book a routine…
Easy to contact and to book a routine service. Friendly and efficient service.
17 september 2026
Review zonder uitnodiging
Antwoord van Chubb Fire & Security UK
Dear Stuart,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Excellent experience
The technician arrived on time,he was pleasant, efficient and helpful .
8 september 2026
Antwoord van Chubb Fire & Security UK
Dear Mr Musson,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The Engineer was excellent and carried…
The Engineer was excellent and carried out the annual maintenance clearing a long term fault that other visits failed to do. Our experience was 100% perfect.
16 september 2026
Antwoord van Chubb Fire & Security UK
Dear Geoff,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Always lovely to see Lewis
Always lovely to see Lewis. So professional and friendly! Highly recommended.
16 september 2026
Antwoord van Chubb Fire & Security UK
Dear Lisa,
Thank you for your wonderful review for Lewis! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Mr Jenkins,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Famida was super efficient
Famida was super efficient, very polite and warm in her dealings with me. The task of arranging a routine inspection was absolutely flawless - the best I have over many years.
16 september 2026
Review zonder uitnodiging
Antwoord van Chubb Fire & Security UK
Dear Barbara,
We appreciate your kind words for Famida! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
The engineer was punctual
The engineer was punctual, courteous and with eye contact as well as thorough. He listened to our questions and gave us relief from any concerns. A credit to Chubb Security.
16 september 2026
Antwoord van Chubb Fire & Security UK
Dear Mrs Prentice,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear William,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
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