An absolute pleasure, really easy and straightforward to navigate/browse to adding to the basket to checking out and receiving your order. I am very happy with my purchase, love the feel and weight an... Toon meer
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Lees wat reviewers zeggen
I'm on my second Chuug, now owning a V3 which is amazing. I had a Version 1 which was also fantastic. I had a couple of issues with my Version 1 and when I communicated with Chuug, they couldn't hav... Toon meer
Ordering was easy, (except from choosing which one!) 😆 Delivery was well communicated throughout. I messaged the day after ordering to ask if they could accommodate the personalised coin being... Toon meer
My order arrived today in incredibly poor condition. The finish is scuffed in places, the monogram is off centre, there are dents and scrapes on the tankard, and the wooden part isn’t level with the m... Toon meer
Bedrijf heeft geantwoord
Contactgegevens
Unit 20-23 Withey Court, Western Industrial Estate, CF83 1BF, Caerphilly, Verenigd Koninkrijk
- 03452221501
- info@chuug.com
- chuug.com
4,5
Uitstekend
1K reviews
Heeft 52% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Looks Great!
I bought the V3 Chuug for myself and a friend's birthday. They are well-made, keep the drink of choice cold from start to finish, are easy to clean, and look great!
5 februari 2026
Review zonder uitnodiging
Antwoord van CHUUG
Hi Ben,
Thanks for sharing your lovely feedback with us.
We’re so glad you and your friend are loving your V3 Chuugs and really appreciate your kind words and support
Kind regards,
Grace
Fantastic Birthday Gift
I found this by chance it was a 50th birthday gift for our friend He runs a gaming cafe / bar so new he’d like a gift which he could use and fit his personality
He loved it the quality and style so did we
I would definitely recommend this company great customer service as I had a few questions which was answered promptly
Arrived on time and loved the gift wrap option
3 maart 2026
Review zonder uitnodiging
Antwoord van CHUUG
Hi Jane,
Thank you so much for your wonderful feedback!
We’re so happy to hear the Chuug made the perfect 50th birthday gift for your friend and that it suited his personality so well, especially with him running a gaming café where he can really put it to use! It’s wonderful to know you were pleased with the quality, service, and gift wrapping option too. Your kind words and recommendation truly mean so much to us.
Kind regards,
Grace
Brilliant craftsmanship!
Beautifully made, excellent quality. I ordered another on for my son!
17 maart 2026
Review zonder uitnodiging
Antwoord van CHUUG
Hi Jeff,
Thank you so much for your lovely feedback!
We’re so happy to hear that you love the quality of your Chuug and that it made you order another one for your son. That really means a lot to us. Thank you so much for your kind words and support, we truly appreciate it!
Kind regards,
Grace
My Chuug is amazing!
My Chuug is amazing!! Drinks stay cold for so long! The last sip is as cold as the first gulp! Thank you very much! My ancestors hail from Norway and I’m proud to call this my “ancestral mug”!
17 maart 2026
Review zonder uitnodiging
Antwoord van CHUUG
Hi Robert,
Thank you so much for your wonderful feedback!
We’re so happy to hear your Chuug is keeping your drinks cold right to the last sip. It means a lot that it feels like your “ancestral mug”. We love that! Your kind words and support truly mean the world to us.
Kind regards,
Grace
Great addition to my drinkware!
I ordered this as a birthday present for myself. The CHUUG mug is of high quality and I plan on ordering more for friends. It is definitely a conversation starter!
6 maart 2026
Review zonder uitnodiging
Antwoord van CHUUG
Hi Chuck,
Thanks for sharing your feedback with us.
We’re so happy to hear that you love the quality of your Chuug! Your support and recommendation truly mean a lot to us. We’re so excited to craft more Chuugs for your friends soon.
Kind regards,
Grace
I am in love with my Chuug
I am in love with my Chuug! Already put quite a few pints through it and the quality is amazing. It is very easy to clean and the rope handle is very comfortable. Great construction and feels solid. I bought a second one as a gift for my brother. The bag is a nice touch and makes a great gift!
15 maart 2026
Review zonder uitnodiging
Antwoord van CHUUG
Hi Joseph,
Thank you so much for your lovely feedback!
We’re so happy to hear you’re loving your Chuug. It’s also great to know you’re enjoying the quality, comfort, and design, and that the gift for your brother was a hit too! We really appreciate your support!
Kind regards,
Grace
Brilliant
Hi guys,
I’ve now lost count on how many chuugs I’ve purchased from you but from the first to the last I’ve been impressed by everyone of them 🍻🍻well done absolutely fantastic work and brilliant product .🍻🍻👍
6 maart 2026
Review zonder uitnodiging
Antwoord van CHUUG
Hi Garry,
Thanks for sharing your feedback with us.
We’re so happy to hear that you loved the quality of your Chuugs from the very first to the last, and that everyone was impressed when they saw them! Your support and recommendation truly mean so much to us, thank you again!
Kind regards,
Grace
My wife and I LOVE our Chuug's
My wife and I LOVE our Chuug's! A quality product that just works. Thank you!
12 maart 2026
Review zonder uitnodiging
Antwoord van CHUUG
Hi Michael,
Thanks for sharing your feedback with us.
We’re so happy to hear that you and your wife love your Chuugs! Your kind words and support mean so much, and it truly makes our day knowing our creations are being loved.
Kind regards,
Grace
These mugs are outstanding!
These mugs are outstanding!! They look great, are made from quality material, easy to wash and are just plain cool!!!! I bought 2, one for me & one for my girlfriend. We love 'em!
On top of it all, fast shipping!
12 maart 2026
Review zonder uitnodiging
Antwoord van CHUUG
Hi Joseph,
Thank you so much for sharing your amazing feedback.
We’re so happy to hear you and your girlfriend are loving your mugs and that you’re happy with the quality and design. It means a lot to know they arrived quickly too. We really appreciate your support!
Kind regards,
Grace
Antwoord van CHUUG
Hi Sam,
Thanks for sharing your feedback with us.
We’re so happy to hear that you love your Chuug and that it’s made such a great impression! Your kind words and support truly mean the world to us, thank you so much.
Kind regards,
Grace
Got bought one as a gift and after a…
Got bought one as a gift and after a few months had a very small issue with it. I got in touch with them about it and they got back that day. Sending a replacement with no issues of their newer model. Customer service was amazing. Highly recommended
11 maart 2026
Review zonder uitnodiging
Antwoord van CHUUG
Hi Stewart,
Thank you so much for sharing your lovely feedback!
We’re very sorry for the initial issue with your Chuug, but we’re really glad we could sort it out quickly for you and get a replacement sent out. It means a lot to hear you were happy with our service. We truly appreciate your recommendation!
Kind regards,
Grace
This Chuug is a absolute beast
This Chuug is a absolute beast! So well made and looks awesome. When I saw it online I thought yep iv got to have one and here it is. Day one. JUST WOW factor in every way. I bought 2 one for my mate who even looks like a Viking and he told me he even has the double horn helmet lol. He's getting his tomorrow. Great gift idea. Thanks a million to the team at CHUUG. You guys ROCK! When you state that it keeps the beer cold I can definitely guarantee this is indeed a fact. Feels great to hold and behold. I will be using this every day for sure. A master piece that im proud to own.
11 maart 2026
Review zonder uitnodiging
Antwoord van CHUUG
Hi Simon,
Thank you so much for your amazing feedback!
We’re so happy to hear your Chuug has that WOW factor and that you’re enjoying it so much. It’s great to know it’s also made the perfect gift for your friend! We really appreciate your support and enjoy every sip!
Kind regards,
Grace
Couldn’t be happier
Couldn’t be happier. I was buying one for my brother for his 40th. After seeing the deal for two, thought why not I’ll get one too. Then after getting them, saw how good they were. I ordered two more, for my other brother and brother in law. Very unique, well made and stunning. You can tell they take pride in what they do.
10 maart 2026
Review zonder uitnodiging
Antwoord van CHUUG
Hi Steve,
Thank you so much for this amazing feedback!
We’re so happy to hear you loved them enough to order more for your family, that truly means a lot to us. It’s great to know you appreciate the quality and craftsmanship. We really appreciate your support and hope they all enjoy their Chuugs!
Kind regards,
Grace
By Odin’s beard
By Odin’s beard, these Chuug tankards are worthy of Valhalla itself!
I, a grizzled Viking warrior from the frozen fjords, raise my mighty black one with the fierce P medallion and its brother in rich wood with K—both gripped by stout, sea-woven rope handles that feel like holding the rigging of a longship in battle. The dark wood gleams like raven feathers, the lighter one warm as hearthfire oak. Stainless innards keep mead ice-cold for raids that last hours. Handcrafted with true skill, they make every swig feel like claiming victory in the great hall. Skål to Chuug—finest vessels this side of Midgard!
10 maart 2026
Review zonder uitnodiging
I was worried at first, worth the wait
I was worried at first. Took a while to receive my order of two mugs. I did receive an email reply after firing off a couple emails of concern. I had to be patient and the wait was worth it. The two mugs I recieved are beautiful. I ordered 1 for myself and 1 for my brother n law. We have enjoyed a few beers from our mugs. Thank you, well done. Just be patient, it's worth the wait!
2 maart 2026
Review zonder uitnodiging
Antwoord van CHUUG
Hi Aaron,
Thank you so much for sharing your feedback with us.
We’re so glad to hear your mugs arrived and that you and your brother-in-law are enjoying them. It means a lot to know the wait was worth it, and we truly appreciate your patience and support.
Kind regards,
Grace
High quality product
I ordered my Chuug Tuesday evening and amended my order Wednesday morning - my error, thanks for your help Martha - and the Chuug arrived Saturday. My Wife commented on the quality of the packaging and the Chuug looked good straight out of the box. I stress-tested my new Chuug whilst watching two Six Nations rugby games and it passed with flying colours. To summarise, excellent customer service and a very high quality product at a reasonable price
7 maart 2026
Review zonder uitnodiging
Antwoord van CHUUG
Hi John,
Thanks for sharing your feedback with us.
We’re really glad to hear your Chuug arrived quickly and that you’re happy with the quality and service from Martha. It means a lot to know it’s been put to the test and passed with flying colours! We truly appreciate your support.
Kind regards,
Grace
Excellent service and fantastic…
Excellent service and fantastic quality.
I am ordering 2 more for my son-in-laws for Christmas.
2 maart 2026
Review zonder uitnodiging
Antwoord van CHUUG
Hi Dennis,
Thanks for sharing your feedback with us.
We’re so happy to hear that you loved the quality of your Chuug and had a great experience with us! Your kind words and support truly mean a lot to our team.
We’re so excited to craft more for your sons-in-law soon!
Kind regards,
Grace
This mug is absolutely amazing
This mug is absolutely amazing. Gorgeous! I love this thing!
7 maart 2026
Review zonder uitnodiging
Antwoord van CHUUG
Hi Justin,
Thanks for sharing feedback with us.
We’re so happy to hear that you love the quality of your mug. Your kind words and support truly mean so much to us.
Kind regards,
Grace
Beautifully crafted tankard
Beautifully crafted tankard. Absolutely love it. If you live in the states be patient it will get to you lol. The wait is worth it.
28 februari 2026
Review zonder uitnodiging
Antwoord van CHUUG
Hi Pete,
Thanks for sharing feedback with us.
We’re so happy to hear that you love the quality of your tankard. Your understanding and patience throughout the process, especially being based in the US, truly means so much to us. We really appreciate your support!
Kind regards,
Grace
Awesome looks and good quality.
This thing is beautiful and well crafted. I was a little hesitant to spend this much on a mug, but it was just too nice to pass up. I don’t regret it at all. I highly recommend this mug for any man or manly woman.
6 maart 2026
Review zonder uitnodiging
Antwoord van CHUUG
Hi Majord,
Thanks for sharing your feedback with us.
We’re so happy to hear that you loved your Chuug and that it exceeded your expectations! It truly means a lot to us. Your support and recommendation are incredibly appreciated.
Kind regards,
Grace
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