Clicks Reviews 102

Excellent experience. The website is clear and professional, and the idea of bringing physical keyboards back to smartphones is fantastic. As someone who enjoys productivity and typing on real keyboards, I think this project has a lot of potential. Looking forward to seeing more from them.

After a month and being ignored by email and if I do get an email back it's an AI bot still no case. Customer service is absolute garbage. Was going to buy the communicator but now? Hell no! DO NOT WASTE YOUR MONEY!

The keyboard itself is great.

However, the app could offer better data protection. Additionally, the keys are not sufficiently customisable via the software.

Other devices I have with QWERTY keyboards work well when you set a different layout because the special characters stay where they are marked on the keyboard, for example. Ideally, Clicks would take a cue from this, or simply ensure that you can configure all the keys yourself via an improved app.

Customer support has a response time of only a few minutes. I am receiving a precise answer to my question and the human on the other end is even anticipating things that I did not even think of. Really an awesome experience. Couldn't have been any better. Thank you so much!

1 star and I haven't even received my keyboard case yet. Customer service is horrible. My first case was shipped from Kentucky and was lost by Amazon logistics. After 5 days of emails with an AI chat bot I was finally informed they're shipping a replacement. From China. There's no option for expedited shipping or a human being to interact with. I'm already completely regretting this purchase.UPDATE! Finally received my keyboard case and its pretty awesome! Totally worth all of the shipping headaches, loving it with this razr! A real person finally reached out to me as well. Definitely going to gamble on the Communicator! Thank you Clicks for getting this sorted out and putting a smile on my face.

I love my Clicks case, having the keyboard on my Razor has been amazing especially when using the exterior screen. Brings me back to one of my favorite phone I had when I was younger (my blackberry pearl). When I had an issue with my case I sent an email to support. They were prompt to answer and offer me a solution to my problem. Wonderful company and tech, I will continue to share how awesome these cases are!

Placed pre order and pre paid but no keyboard arrived. on contacting them i keep receiving a bot generated message saying they don't have my order. ive emailed proof 3 times but still get the same response.
i believe this is a scam

All clicks keyboards doesn’t work for iOS 26.3

These guys are the real deal! I've been impressed from day one. If you're still dreaming about days gone by and missing your BlackBerry experience, check these guys out; you won't be disappointed.

Well,

First of all I didn’t expect such a prompt response. This was very much appreciated.

Thank you very much Christina!!!

The way the response to my query was worded indicated genuine interest in my concerns and reflected the company values.

I am truly happy with my interaction with the Clicks company and look forward to supporting their products in hopefully, the very near future.

(Feb 28 2026?)

it is a scam do not be fooled withdrew almost £200 from account unauthorised.
Happy to submit pics even attempted to withdraw money whilst the card had been blocked by the bank … I have updated my profile you can contact me directly

Awesome type experience. Quality of the Keyboard is great, makes you really feel that you're using a premium accessory.
The upper frame is the only thing that over time started chipping.
Customer support has also been fast and really helpful.

My order hasn't been delivered for days. No matter how many times I message them, they don't respond. Terrible.
Order CT25671170

Clicks support team was very responsive when I emailed the company to try to find out if the Power Keyboard supports older generations of iPhone, such as the 13 series.

Not only was their response polite, clear, and concise, they also explained the underlying mechanism behind it and its potential use beyond smartphones (i.e. supporting up to 3 bluetooth devices at the same time)

For me personally, the use cases will be my phone, tablet and smart monitor!

Perfect birthday gift to myself!

I had a question about a product fitting and working with my phone(Samsung Galaxy S25+ and I got a detailed response within a minute of sending the email. I was blown away with how fast they responded to me and gave me a very clear and understanding response It's little things like this that make a company amazing and ill tell everyone to buy from them!! Outstanding customer service!!!!!!

The company hasn't forgotten enthusiasts of the physical keyboard, and what it does, it does excellently.

Very easy ordering process and super-fast and friendly feedback. Looking forward to getting my new Communicator

The best core important features of product like Blackberry (physical keyboard, event hub, square screen factor, color led) mixed with Contemporaneity (Niagara is an elegant "one finger "interface!, Android is universal and the store is huge). I would like to suggest a high level of quality for picture and video (with particular regard to portraits), to create an "object of desire" for a particular market.

Saw the keyboard on the today show, it was an immediate buy. Returning because it makes my phone too long and top heavy. It was very difficult to type on the keyboard and still hold the phone upright. Shipping was fast, return was easy will explore other products.

WARNING
WARNING! BEFORE YOU BUY!

Be extremely careful when looking at Clicks.tech’s review score. The 5-star reviews are highly misleading and do not reflect the overall customer experience.

At first glance, the rating may look passable, but once you actually read the reviews, a very different picture emerges. The majority of customers leave 1-star reviews, detailing poor product quality, delivery issues, and lack of support. The handful of glowing 5-star reviews stand out sharply against this backdrop and appear to exist mainly to artificially inflate the overall score.

NEW PRODUCTS AND HIDDEN CROWDFUNDING

This is especially concerning because Clicks.tech is now promoting new products and prototypes that are not proven, not widely tested, and not in real customers’ hands, while simultaneously asking people to crowdfund them directly through their website.

Crowdfunding already carries risk, but backing unfinished hardware from a company with a track record dominated by negative reviews should set off alarm bells. Many customers are still unhappy with existing products, yet the company is already pushing the next thing and asking for more money upfront.

That should worry anyone considering a pledge or pre-order!