Everything from the customer service when I made a mistake, the communication and the quality of the product was first rate. A great company to deal with - the stools are just right; comfortable and b... Toon meer
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Lees wat reviewers zeggen
Good price, efficient ordering and delivery, only reason I didn’t give 5 stars is because one of the holes under one seat didn’t fit the bolts supplied. We’re using it anyway, seems secure enough with... Toon meer
I was disappointed upon opening that the frame of mirror was damaged. Probably happened in transit. Putting together was ok but be sure to study instructions. My daughter was very happy overall wi... Toon meer
Bedrijf heeft geantwoord
Brilliant company. Had never purchased from them before, however, I would encourage all to buy from them because of their fantastic customer service! I purchased a vanity unit and I had a sm... Toon meer
Bedrijfsgegevens
Over CLIPOP
Geschreven door het bedrijf
Welcome to CLIPOP
Clipop Furniture : Design for a Cosy-Effective Life.
About Us
With over 6 years in the furniture business, CLIPOP Furniture has assembled an imaginative collection targeting style-conscious buyers. Blending contemporary styles, modern lines and comfortable appeal, from home to office, you can find any furniture you want here.
Shop FurnitureContactgegevens
Verenigd Koninkrijk
- service@clipop.eu
- clipopuk.com
4,1
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Absolutely love my furniture
Absolutely love my furniture, was sceptical at the time due to the price being so cheap compared to other places but couldn’t be happier! Such good quality, would definitely recommend.
14 april 2026
Very pleased with the vanity table and…
Very pleased with the vanity table and stool. Good price and easy to put together. Delivered quickly.
14 april 2026
Bar stools
Love my new barstools was getting fed of gas lifted stills breaking so wanted something sturdy good value and looks lovely in my kitchen
20 april 2026
Chair arrived promptly on time
Chair arrived promptly on time, great communication about delivery. Was easy to assemble with clear instructions and looks great.
17 april 2026
Can’t fault anything
Can’t fault anything. Prompt delivery and very good for the money 😊
16 april 2026
Delivered damaged
Delivered damaged. Provided with a refund but refused to collect damaged item. Now left with two large boxes to dispose of which I will have to pay for. Will be reporting under Consumer Rights Act for return costs and damages
20 april 2026
Review zonder uitnodiging
Antwoord van CLIPOP
Hello,
Thank you for your feedback, and I am very sorry that you are left with the damaged item and large boxes to dispose of.
I completely understand your frustration. However, I would like to kindly explain our situation: we have already issued a full refund for the damaged item as soon as the issue was reported. Unfortunately, due to our current logistics limitations, we are unable to arrange collection of the damaged parcel from your location.
We truly wish we could do more, but we hope you can understand that this is not something we can facilitate on our end at this time.
We sincerely apologise for any inconvenience this has caused you, and we appreciate your understanding.
Kind regards.
Antwoord van CLIPOP
Hello,
Thank you for your honest feedback, and I am very sorry to hear that one of the chairs arrived with a large dent in the leg and that the other chairs had marks as well. This is not the quality we expect to deliver, and I completely understand your disappointment.
Please accept our sincere apologies for this poor experience.
We would like to resolve this for you as quickly as possible. Could you please contact us directly via [service@clipop.eu] with your order details and photos of the damages? We will arrange a solution that works for you – whether that means sending replacement parts, replacing the affected chairs, or offering a partial refund.
Your satisfaction is very important to us, and we want to make this right.
Thank you for giving us the chance to improve your experience.
Kind regards.
Disappointing
Slight marks/ damage to a couple of panels. Cabinet door issue - a slot to attach the hinge hadn't been cut deep enough. I had to cut it to the correct depth myself. Most people would have sent it back.
8 april 2026
Antwoord van CLIPOP
Dear Customer,
Thank you for your honest feedback, and I am truly sorry to hear about the issues you experienced with the panels and the cabinet door hinge slot.
You are absolutely right – the hinge slot should have been cut to the correct depth at our factory, and you should not have had to fix it yourself. We also apologise for the marks and damage on the panels. This is not the quality we strive to deliver.
We completely understand why this has been a frustrating experience, and we appreciate that you took the time to make the repair rather than returning the item – but you should never have been put in that position.
Please allow us to make this right. We would like to offer you a partial refund as a gesture of goodwill for the inconvenience caused. Could you please contact us directly with your order number? We will prioritise resolving this for you.
Once again, I am very sorry that your experience fell short of expectations. We will be reviewing our quality control to ensure this does not happen again.
Best regards.
Wouldn’t facilitate a return.
18 maart 2026
Antwoord van CLIPOP
Dear Customer,
Thank you for your message.
Unfortunately, we are unable to facilitate or cover the cost of a return for personal reasons, as this falls outside our returns policy.
We fully understand that this may be disappointing, and we truly appreciate your understanding.
If there is anything else we can assist you with, please let us know.
Best regards.
The vanity table is of great quality
The vanity table is of great quality, the delivery came even earlier than I expected but what stands out is the quality of this furniture. My daughter absolutely loves it! Thank you very much.
1 april 2026
The product is lovely for my…
The product is lovely for my granddaughter, the customer service was amazing, outstanding
30 maart 2026
Great service when parts missing
Ordered a Hollywood dresser for our daughter. Arrived with no drawer runners which makes it unusable.
Contacted them and they sent out a whole new unit so I didn’t have to mess about with parts. This was within two working days. Excellent customer service!
8 april 2026
Review zonder uitnodiging
Antwoord van CLIPOP
Hello,
Thank you for bringing this to our attention, and I am truly sorry to hear about the issue with your daughter’s Hollywood dresser – especially that it arrived without drawer runners, making it unusable. I completely understand how frustrating this must be.
I also sincerely apologise that you were unable to reach us by phone or email. That should not happen, and I will personally look into why your attempts did not get through.
To help you as quickly as possible, could you please provide the following information:
1. Your order number
2. A few photos of the item you received, including the area where the drawer runners should be
Once I have these details, I will prioritise getting the correct parts sent to you so that the drawer can be used properly.
Thank you for your patience, and I am very sorry again for the trouble caused. Please reply here or send the details to [service@clipop.eu], and I will take care of this for you personally.
Best regards.
Quality products, easily assembled
Very happy with the robust quality of the chairs we chose. Well designed and super comfortable. Timely delivery, tracked all the way.
1 april 2026
Lovely chairs for a great price
Lovely chairs for a great price! Smooth order & delivery.
24 maart 2026
Good value chairs for the money cant complain.
Good Value chairs for the money ,fast delivery and easy to put together .
16 maart 2026
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