Everything from the customer service when I made a mistake, the communication and the quality of the product was first rate. A great company to deal with - the stools are just right; comfortable and b... Toon meer
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Lees wat reviewers zeggen
Good price, efficient ordering and delivery, only reason I didn’t give 5 stars is because one of the holes under one seat didn’t fit the bolts supplied. We’re using it anyway, seems secure enough with... Toon meer
I was disappointed upon opening that the frame of mirror was damaged. Probably happened in transit. Putting together was ok but be sure to study instructions. My daughter was very happy overall wi... Toon meer
Bedrijf heeft geantwoord
Brilliant company. Had never purchased from them before, however, I would encourage all to buy from them because of their fantastic customer service! I purchased a vanity unit and I had a sm... Toon meer
Bedrijfsgegevens
Over CLIPOP
Geschreven door het bedrijf
Welcome to CLIPOP
Clipop Furniture : Design for a Cosy-Effective Life.
About Us
With over 6 years in the furniture business, CLIPOP Furniture has assembled an imaginative collection targeting style-conscious buyers. Blending contemporary styles, modern lines and comfortable appeal, from home to office, you can find any furniture you want here.
Shop FurnitureContactgegevens
Verenigd Koninkrijk
- service@clipop.eu
- clipopuk.com
4,1
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Lovely chairs however two were the…
Lovely chairs however two were the incorrect colour. I was offered replacement but was never sent them.
12 januari 2026
I don’t know how to send the photos
I don’t know how to send the photos to you here. This message doesn’t allow me to upload anything. How can I send them to you?
My order arrived with shattered glass, some damaged wooden boards, and a drawer that doesn’t align properly and is difficult to operate. I submitted a return request a few days ago but still haven’t received any reply. The return process is very slow.
22 januari 2026
Review zonder uitnodiging
Antwoord van CLIPOP
Dear customer,
We are very sorry to hear that the order you received includes broken glass, damaged wooden boards, and drawers that cannot be aligned. We attach great importance to your issue and deeply apologize for this unpleasant shopping experience.
In order to verify and resolve the issue for you as soon as possible, may I ask if it is convenient for you to provide a few relevant product photos? This will help us determine the cause of the damage and coordinate with the logistics and warehouse departments for subsequent solutions.
We promise to contact you as soon as we receive your message and make every effort to expedite the process to ensure that the issue is resolved.
We apologize again for any inconvenience caused and sincerely thank you for your understanding and patience.
Best regards.
Experience was not great
Experience was not great. I first received a destroyed item. The replacement item was also destroyed. I had to wait again for another replacement. A simple sales process lasted longer than was expected because of poor care in delivery. The customer service was great as they quickly replaced the products. But a review of how items are delivered will help avoid these situations. Now, I have two tables not fit for use I need to send for recycling. It could have been avoided.
6 januari 2026
Antwoord van CLIPOP
Dear customer,
We are very sorry to learn that your item was damaged multiple times during the delivery process. We sincerely apologize for the damage you received twice in a row due to improper delivery protection. This not only affects your normal use, but also adds additional processing burden to you. We deeply apologize for this.
At the same time, we sincerely appreciate your recognition of the efficiency of our customer service team. We are always committed to providing timely support to you when problems occur. The suggestions you mentioned about optimizing delivery packaging and processes are very valuable. We have submitted this feedback to the logistics department and will promote relevant improvement measures to avoid similar situations from happening again in the future.
Sincerely thank you for your patience and highly constructive feedback. We value your feedback and will use it as an opportunity to strive to improve the overall quality of our services.
Best regards.
Really really happy with the purchase
Really really happy with the purchase! Ordered on Sunday, arrived on Tuesday. The chair looks amazing, seems good quality and is very comfortable. Wish they had a bigger product range!
20 januari 2026
Review zonder uitnodiging
Very quick delivery
Very quick delivery and pleased with the chairs. Would order from them again.
8 januari 2026
Bought a coffee table that is gorgeous
Bought a coffee table that is gorgeous. Unfortunately the price dropped by £50 after i bought it but that's no fault of theirs. Impossible to find equal quality at these price ranges elsewhere. Product came partially assembled too which is great.
16 januari 2025
Excellent product
Excellent product, well delivered with clear instructions. Well worth the price and effort to construct.
5 januari 2026
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
5 januari 2026
love my 6 chairs
love my 6 chairs, easy to put together and the best value online i could find.
5 januari 2026
Second order from Clipop
I’ve ordered dining chairs from here and now a sideboard/wine cabinet. Quality great both times. Instructions for the flatpack wine cabinet are the best I’ve ever used
31 december 2025
Great service and quality
Speedy delivery. Great quality, easy to put together . Messaged the company asking about cleaning them. They replied straight away with lots of guidance. Great service and stools.
29 december 2025
Great customer service
Ordered 6 dining chairs. Two were damaged during transit. Contacted and new chairs sent out within days. Would definitely order from them again.
1 december 2025
Why is it so hard to communicate with…
Why is it so hard to communicate with this company!!?? Contact number doesn't even exist.
Only part of the dressing table has turned up. Customer service is an absolute joke.!
Quick to take your money but slow in sending the goods. Almost like this company is a scam.
5 januari 2026
Review zonder uitnodiging
Antwoord van CLIPOP
Dear Customer,
We sincerely apologise for the prolonged wait and inconvenience caused.
To expedite your enquiry (such as checking the dispatch status of missing dressing table components or arranging a replacement), we kindly request you contact us via email. A dedicated representative has been assigned to prioritise your matter.
We once again apologise for the inconvenience and thank you for granting us the opportunity to rectify the situation.
Best regards.
Beautiful chairs
Good communication, delivered in time for Christmas , lovely product , will be buying again & would highly recommend.
22 december 2025
I have ordered a buls and paid extra…
I have ordered a buls and paid extra money for it it’s been ages I have not received it even sent an email and we reassured it will be send out still nothing
16 december 2025
Antwoord van CLIPOP
Dear Customer,
We fully appreciate the anxiety and inconvenience caused by your prolonged wait. We sincerely apologise for the unsatisfactory experience this process has entailed.
Preliminary investigations indicate the parcel containing the light may have been held up, resulting in delayed updates to the tracking information. To resolve this matter promptly:
We shall immediately contact our warehouse to arrange for the dispatch of a brand-new parcel containing the light fixture. We will monitor the delivery status throughout to ensure you receive your goods without further delay.
Should you have any additional requests or suggestions, please do not hesitate to inform us, and we shall endeavour to accommodate them.
Once again, we apologise for the inconvenience caused and thank you for your patience and understanding.
Best regards.
Amazing dressing table but it came…
Amazing dressing table but it came chipped with paint defaults and in 2 boxes in 3 days apart, mirror is also scratched with chips in corners
24 december 2025
Antwoord van CLIPOP
Dear customer,
Thank you for choosing our product. At the same time, we are very sorry to hear that you encountered some inconvenience when receiving the goods, which is not the experience we expected from you.
In order to have a more accurate understanding of the specific situation and provide you with a suitable solution as soon as possible, may I ask if it is convenient for you to provide a few detailed photos? This can help us quickly identify the cause of the problem and coordinate with departments to follow up and handle it.
We promise to check it as soon as possible and expedite the subsequent processing for you.
We apologize again for any inconvenience caused and sincerely hope to have the opportunity to resolve it properly for you.
Best regards.
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