Cookson Cycles Reviews 

Customer service is pretty much none existent been waiting for my bike for 4 months now, I ring up for updates to not even be asked my name and then told to call back next week, I understand the first come first serve policy but it’s a kick in the teeth when you’ve already paid for the bike outright whatever happen to cash is king?!

equipment as ordered and arrived in a timely fashion

Speedy service and great pricing.
What more could you ask for. Recommend.

5 stars are not enough. My husband and I purchased road bikes from Cookson Cycles. Their customer service is outstanding. We are truly grateful we chose Cookson Cycles. From the moment we ordered to picking up our bikes, the experience has been an absolute pleasure. Shaun is honest, genuine, helpful, friendly and extremely informative. We would not hesitate to recommend to anyone. A thousand thanks. Jo & Jonny Armstrong

Good price & Superfast delivery

Greate customer service, quick delivery time. Thank you guys!

Had to buy a new screen for my Amflow. Cookson cycles seem to be the only shop to have it in stock. I had a few queries regarding the delivery I emailed the shop. They replied straight away and my product arrived the very day they told me on the email. Great costumer service would certainly recommend this shop

The boys at Cookson cycles sorted a problem I had with the rear disc of the Amflow PL bike.Everyone at the shop helped out and cured the sensor/disc problem in no time.Very knowledgeable staff and great communication,prompt service and delivery of parts.

I bought winter riding gloves. Great price (better than nearly all other sellers). Communication excellent from order to delivery. Very pleased with the service . We will look again when we need other biking gear.

Answered the phone very quickly and answered my question.

Great experience. Ordered online and needed a new single right crank arm for a new bike. The one shipped with the bike cross threaded when installing a brand new pedal.
Had stock, packed and delivered quickly.
Had to contact the store and their customer service was 2nd to none. Really great guys.

Had a bike fit today, it was an amazing experience with every one of my issues on the bike addressed in detail. Very patient and explanatory, will definitely return for an update once I’ve ridden for a while. Stellar customer service and proper attention to detail.

I discovered stuff that explained so many things about myself and I am glad I had the experience. Totally worth is and an absolute value for money.

Also resolved my cassette issues!.

Thanks guys!.

Excellent customer service, feels a rarity these days so it’s to be commended when people are this good!

Fast delivery, ordered in the afternoon, arrived next morning.

Great product, packaged well, perfect tool for my bike.

A refreshing experience. Had a little telephone advice prior to ordering which was very helpful. I was kept updated and the bike was delivered as stated. Assembly was minimal. I can’t wait to give my Granddaughter her birthday present.
I only wish more companies would offer a service like yours. Thank you so much.

Great MTB shoes, fast delivery