Cookson Cycles Reviews 

Quick delivery helpful over the phone

Royal Mail did not deliver my parcel but Cookson were excellent - responded immediately and resent the parcel with no argument. Very good service.

Great deals and fast shipping.

great price and speedy delivery. Great

Purchase simple and item despatched promptly. Very happy.

Ordered online to pick up from the shop. I collected a few days later. No problems. Quality bike! We’ll have a happy boy Christmas day. Thanks

Prompt delivery

great shop and staff. local to me and known them years. Always helpful

I ordered something as a birthday present but didn’t expect it to arrive in time as I was a bit late ordering it. However, it arrived very quickly and was in time for the birthday boy to open on his special day.

I was about to load my electric bike onto my vehicle rack but it had a puncture. Normally I would fix it but I had no time.
Rang Cookson Cycles and they told to get the bike to them.
They fixed the puncture in no time, glad I didn’t do it, it wasn’t easy getting the tyre back on.
Couldn’t fault them. Sorry I didn’t get the guys name. I did buy a tube off him, so he knows who he is.
Excellent service and reasonable prices.
Thankyou Cooksons, keep up the great work

My experience was very fluid I seen the product I liked I clicked it paid for it and got it delivered.

Amazing customer service and really well priced bikes. Highly recommend independently bike shop.

Absolutely brilliant team at Cookson Cycles, my Cervelo R3 of 9 years needed a change of Cassette from 11/29 to 11/32 the hills where I live have become steeper ! Strange, problem regards Cervelo 10 speed 105 , Shimano no longer produce the Derailleur GS 5701 Medium required to facilitate the cassette required. Tried everywhere, spoke with Paul at Cooksons, phoned me shortly after discussing, guess what I’ve found one in our stores still in box!
Brilliant! Left the bike with Paul who is one of their mechanics, all fitted with new chain to accommodate changes. Very reasonable charge, and the gears change to perfection. Also had a bike fit with Rick for a potential new bike, Rick really knows his stuff and spent a good 45 minutes to make sure of the perfect fit, no pressure to sell me a new bike, happy to wait till I’m ready to buy probably next year. I can honestly say you will be very well looked after by people who live , eat & breathe bikes!

I have been a Cookson customer for a number of years and their service and support has always been excellent. Recently I decided to purchase an E-bike as I have issues with my knees. There is no substitute for having professional curated advice covering needs and riding requirements to select the perfect bike by budget. Beyond that anything you want to do with the bike is no trouble. I tend to research things a lot leading to many questions but every one is answered promptly and thoughtfully. I happily recommend Cookson Cycles and the team to all my friends and family, for new bikes, upgrades, servicing and repairs. Everything is fairly priced and work is done to the highest standards

Took a bike into Cooksons which we thought possibly was beyond repair, however, absolutely amazed to see it now looking like a brand new bike. The standard of service and repairs were outstanding.

A great service with great service.
My bike came back like new.
Clean, pristine and ready for the summer 🌞
Thanks 👍