Coppergate Clinic Reviews 

2.110
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

The clinic were amazing .. very efficient. My procedure didn’t take long at all upper blepharoplasty. miss Kirsty Smith who did my procedure was lovely and settled my nerves really quickly. there was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What a great team at Coppergate, totally professional, very caring and you are made to feel very supported by all the staff. Just had upper lid blepharoplasty and am sure it will be a great outcome.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wonderful bedside manner- attention to detail and care. Mr James Smith was wonderful as were the whole team. I went into the surgery well informed and without feeling nervous due to my surgeons obviou... Toon meer

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Beoordeeld met 5 van de 5 sterren

My whole experience has been amazing. From my very first phone call to book an initial consultation through to my procedure and the aftercare. Couldn’t ask for better. If I could give more stars I wo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kliniek voor plastische chirurgie
  2. ook in
  3. Handchirurg
  4. Huidverzorgingskliniek
  5. Medische kliniek
  6. Orthopedisch chirurg
  7. Plastisch chirurg

Geschreven door het bedrijf

We would like to extend a very warm welcome to Coppergate Clinic, your go-to Clinic for Plastic Surgery and Advanced Aesthetics in the heart of York. Formerly face etc... medispa, we have since rebranded to reflect our updated procedure and services menu. We still retain many of our face and body treatments with our wonderful team of Aesthetic Therapists, whilst expanding the surgical repertoire. As you will see from our surgical treatment menu, we are now offering an extended plastic surgery service encompassing breast, abdomen, body and face procedures under twilight and general anaesthetic. Patients can be assured of the continued expertise and exceptional treatment results on which the clinic has built it's reputation- delivered by the team of industry-leading surgeons, doctors, nurses and aestheticians they have come to trust. We would like to take the opportunity to thank you for your continued loyalty and support and look forward to welcoming you to the your go-to cosmetic surgery in York very soon. Please do not hesitate to contact us to arrange your complimentary consultation and find out more about our comprehensive range of services.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

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4,9

Alle reviews

(2.110)

126 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Coppergate clinic is a very welcoming…

Coppergate clinic is a very welcoming calm clinic.
All the staff were very kind and reassuring.I had blepharoplasty or eyelid surgey in August 2025
I had wanted surgery for over 30 years but wasnt brave enough. !! Why did I wait so long. ??
It was painless and very quick. Recovery was uneventful. Out of choice I had a tweak to the eyelids in November 2025. Returned for final check today 12 January

Absolutely delighted.
Highly recommend Miss Ciarstan Mcardle and her team

12 januari 2026
Review zonder uitnodiging
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Antwoord van Coppergate Clinic

Dear, CH. Thank you so much for taking the time to share your experience with us.

We’re delighted to hear that you found Coppergate Clinic to be such a calm and welcoming environment, and that our team helped you feel kind, reassured and supported throughout your journey. Taking the step to have surgery after so many years is a big decision, and we’re so pleased to know you felt comfortable and well cared for from start to finish.

It’s wonderful to hear that your procedure and recovery went smoothly, and that you’re absolutely delighted with your results following your final check. Your recommendation of Miss Ciarstan McArdle and her team will mean a great deal to them.

Thank you again for trusting Coppergate Clinic with your care. It has been a pleasure to look after you. Kind Regards, Coppergate Clinic.

Beoordeeld met 5 van de 5 sterren

Very professional

Very professional, lovely facilities and everyone is so friendly.. They were so caring and made a very mature lady feel very comfortable. Would definitely recommend.

9 januari 2026
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Antwoord van Coppergate Clinic

Dear, Jean. Thank you very much for your lovely review.

We’re delighted to hear that you found our clinic professional, welcoming and friendly, and that our team helped you feel comfortable and well cared for throughout your visit. Making every patient feel at ease is extremely important to us, and your kind words mean a great deal.

Thank you for your recommendation, it’s truly appreciated by the whole team. We look forward to welcoming you back should you need us in the future. Kind Regards, Coppergate Clinic.

Beoordeeld met 5 van de 5 sterren

Fantastic clinic

Fantastic clinic. Beautiful deco, really friendly staff, Alison was amazing as was Mr Bhatt. The whole experience was very relaxing and every step of my procedure was clearly explained. Felt a bit wobbly after so loved the special touch of hot chocolate and a chocolate bar. Very highly recommended thank you.

23 januari 2026
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Antwoord van Coppergate Clinic

Dear, Claire. Thank you so much for your wonderful feedback.

We’re delighted to hear that you enjoyed your experience at Coppergate Clinic and that you found the environment relaxing, welcoming and well explained throughout. Your kind words about Alison and Mr Bhatt will mean a great deal to them, and we’re so pleased they helped make you feel comfortable and well cared for at every step.

We’re also glad you appreciated the little touches afterwards, it’s important to us that patients feel supported and looked after, right through to recovery.

Thank you very much for your recommendation and for choosing Coppergate Clinic. It was a pleasure to care for you. Kind Regards, Coppergate Clinic.

Beoordeeld met 5 van de 5 sterren

A friend recommended my surgeon

A friend recommended my surgeon, Christopher West to me and I saw first hand her amazing results of her face lift. I had my consultation in March 2025 and Mr. West recommended a deep plane face and neck lift and CO2 laser to areas of my face, neck & décolletage. I had plenty of time to prepare myself and underwent my surgery in January 2026. Mr. West is approachable and professional and I felt very confident in his hands. My anaesthetist, Martin instantly put me at my ease and the nurses who cared for me were so lovely. It’s early days as I heal and the swelling goes down but I’m in no pain and excited to see the changes each day brings.
RH

21 januari 2026
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Antwoord van Coppergate Clinic

Dear, Raine. Thank you so much for taking the time to share your experience with us.

We’re delighted to hear that you felt confident and well supported throughout your journey, from your initial consultation right through to surgery and recovery. Your kind words about Mr West will mean a great deal to him, and we’re so pleased you felt reassured by his approachable and professional manner.

It’s also lovely to hear that Dr Martyn Robertson and the theatre team helped put you at ease and cared for you so well, feeling calm, supported and comfortable is something we strive for with every patient.

We’re very pleased to hear that your recovery is going smoothly and that you’re pain free as you begin to see your results develop. Thank you again for trusting Coppergate Clinic with your care, and we wish you continued healing and enjoyment as your results continue to unfold. Kind Regards, Coppergate Clinic.

Beoordeeld met 5 van de 5 sterren

Co2 laser ❤️⭐️

I had co2 laser under eye treatment today. The whole team made the experience comfortable, they were kind and warm but also knowledgable and proffesional. Highly recommend!

13 januari 2026
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Antwoord van Coppergate Clinic

Dear, Joanne. Thank you so much for taking the time to share your experience with us! We’re delighted to hear that your CO2 laser under-eye treatment was comfortable and that our team were able to make you feel at ease throughout your visit. Providing kind, warm and professional care is exactly what we strive for each and every day, so it’s wonderful to know this came across for you.

Your recommendation means a great deal to the whole team, and we’ll be sure to pass on your kind words to everyone involved in your care.

If you have any questions or need anything as you continue with your aftercare, please don’t hesitate to get in touch, we’re always here to help! Kind Regards, Coppergate Clinic

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service, very professional but also from start to finish was very kind and personable.

3 november 2025
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Antwoord van Coppergate Clinic

Dear, Clare. Thank you so much for your lovely feedback. We’re thrilled to hear that you experienced our service as both professional and kind from start to finish. Making our patients feel comfortable, supported and genuinely cared for is at the heart of everything we do, so your words really mean a lot to the whole team.

We truly appreciate you taking the time to share your experience and hope to welcome you back to the clinic again in the future. Kind regards, Coppergate Clinic.

Beoordeeld met 5 van de 5 sterren

excellent experience

staff helpful, welcoming and attentive.

9 januari 2026
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Antwoord van Coppergate Clinic

Dear, Customer. Thank you for your kind review. We’re delighted to hear that you found our team helpful, welcoming and attentive. Creating a positive and reassuring experience for our patients is extremely important to us, so your feedback is greatly appreciated.

We hope to see you again soon and thank you for choosing Coppergate Clinic. Kind regards, Coppergate Clinic.

Beoordeeld met 5 van de 5 sterren

Can unreservedly highly recommend this Clinic

It took me a year to pluck up the courage to have these procedures, so glad I did. The staff explained fully what to expect with the procedures, and most importantly the follow up healing process. Probably best to avoid mirrors for the first few days apart from cleansing routine 🤣. Very little pain, just a bit uncomfortable the day after procedure. The nurse who followed up after procedures was very thorough, kind and friendly. All necessary medications and cleansing items were provided and explained, plus detailed sheets to take home. From the reception staff, who allayed my anxieties, (procedures delayed due to unforeseen circumstances), with explanations and humour, to everyone involved, felt thoroughly cared for. 5 star treatment.

6 januari 2026
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Antwoord van Coppergate Clinic

Dear, Debbie. Thank you so much for sharing such a detailed and thoughtful review. We’re really pleased to hear that you felt supported throughout your journey with us, especially after taking time to build the confidence to go ahead with your procedures, that’s something we never take for granted.

It’s wonderful to know our team took the time to fully explain what to expect, both during the procedures and throughout the healing process, and that our follow-up care helped you feel reassured and well looked after. We’re also glad our reception team could help ease your anxieties with clear communication (and a bit of humour!) when plans changed.

Your comments about feeling thoroughly cared for truly mean a great deal to everyone at the clinic. Thank you for trusting us with your care and for your very kind 5-star recommendation. Warm regards, Coppergate Clinic.

Beoordeeld met 5 van de 5 sterren

Upper Blepharoplasty

Premises very clean and welcoming. The staff are helpful and friendly.I found the actual procedure relatively painless(thankfully)After surgery there is a link with clinic available via whatsapp where you can get in touch with nurse for any concerns which was reassuring .
Mr Chris West was my Consultant he was both friendly and professional in explaining the procedure and what would be achieved. Overall I am extremely pleased with the outcome and would not hesitate to recommend Chris West.

29 oktober 2025
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Antwoord van Coppergate Clinic

Dear, Elizabeth. Thank you very much for taking the time to leave such a positive and detailed review. We’re delighted to hear that you found the clinic clean and welcoming, and that our team were helpful and friendly throughout your visit.

It’s great to know that you felt reassured by the aftercare support via WhatsApp and that you were able to easily contact our nursing team with any concerns, ongoing support is a vital part of the care we provide.

We’re also pleased to hear your kind comments about Mr Chris West. We’ll be sure to pass on your feedback to him, and we’re thrilled that you’re extremely pleased with your outcome. Thank you for your recommendation; it truly means a lot to us. Kind regards, Coppergate Clinic.

Beoordeeld met 5 van de 5 sterren

Very impressed

Very impressed with Coppergate, I had bleph and am booked in for breast augmentation too with Mr Rhodes. All the staff are so lovely & professional, wouldn't go anywhere else for surgery now even though I live 2 hours away.

10 maart 2025
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Antwoord van Coppergate Clinic

Dear, Jen. Thank you so much for your lovely review.

We’re delighted to hear that you’ve been so impressed with your experience at Coppergate Clinic and that you felt well cared for throughout your journey. Your kind words about the team being both lovely and professional mean a great deal to us.

It’s wonderful to know you feel confident enough to return for further surgery with Mr Rhodes, and we truly appreciate you travelling such a distance to see us. Thank you for placing your trust in Coppergate Clinic, we very much look forward to looking after you again. Kind Regards, Coppergate Clinic.

Beoordeeld met 5 van de 5 sterren

The 2 ladies who looked after me were…

The 2 ladies who looked after me were amazing, bex & Nicki thankyou

Made me feel really relaxed
I’m glad a made up my mind to go to Coppergate clinic York .

4 december 2025
Review zonder uitnodiging
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Antwoord van Coppergate Clinic

Dear, Dawn. We’re delighted to hear that both Nicki and Miss Rebecca Rollett helped you feel relaxed and well looked after during your visit, we’ll be sure to pass on your kind words to them both. It’s wonderful to know you’re happy with your decision to come to Coppergate Clinic York. If you need anything at all as you continue your recovery, please don’t hesitate to reach out, we’re always happy to help! Kind Regards, Coppergate Clinic.

Beoordeeld met 5 van de 5 sterren

Excellent

All the team at Coppergate are very good, from receptionists through to surgeon. At all times in the process I felt I was dealing with people who knew what they were doing. In my case, I was under the care of Mr Rhodes, who I found to be reassuringly straight forward and down to earth and consultations with him felt open and easy. Initially we discussed concerns, after which he presented options. Subsequent consultations explored further those options, until we reached an agreement on how to proceed. I think the key thing is to feel some level of confidence and trust in your chosen surgeon and then to reach a point where you both feel comfortable with ‘the plan’. Confidence and trust in Mr Rhodes came from a combination of the many good reviews he and the clinic have gained and the conversations we had leading up to surgery. These combined, led me to believe I was in good hands and that’s as much about intuition and feeling as it is research and statistics. I would certainly recommend this clinic and Mr Rhodes - just decent. Nurses were very, very good too.

25 november 2025
Review zonder uitnodiging
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Antwoord van Coppergate Clinic

Dear, Joel. Thank you so much for taking the time to share such a thoughtful and detailed review.

We’re truly delighted to hear that your experience with our team, from reception through to your time with Mr Rhodes and our nursing staff, left you feeling supported, informed, and in safe hands throughout the process. Creating an environment where conversations feel open, straightforward, and collaborative is exactly what we aim for, so it’s wonderful to know this came across in your consultations.

Your comments about confidence and trust mean a great deal. We understand how important it is to feel aligned with your surgeon and comfortable with the plan you develop together, and we’re pleased that the combination of your discussions with Mr Rhodes and the reassurance you found in others’ experiences helped you reach that point.

We’ll be sure to pass your kind words on to Mr Rhodes and the nursing team, they will be genuinely appreciated.

Thank you again for your recommendation. It was a privilege to be part of your journey. Kind Regards, Coppergate Clinic.

Beoordeeld met 5 van de 5 sterren

Imagine allowing someone to see you at…

Imagine allowing someone to see you at your most vulnerable and that person making you feel safe secure and heard. It was the calmest, coolest, most careful and considered backdrop to what can feel extremely overwhelming. Thank you James Smith and Coppergate Clinic for making me feel like my true self. ♥️

28 oktober 2025
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Antwoord van Coppergate Clinic

Dear, Jenny. Thank you so much for sharing your experience with us. We’re truly touched to hear how Mr Smith and the team at Coppergate Clinic were able to create such a calm, considered and safe environment, allowing you to feel secure, heard and ultimately like your true self.

Please remember we’re here for you at any point in your journey ahead, whether for support, follow-up or simply to answer any questions you may have.

Wishing you all the very best moving forward and many more moments of feeling authentically yourself. Kind Regards, Coppergate Clinic.

Beoordeeld met 5 van de 5 sterren

Excellent

Review for Mr. Waseem

I’m really pleased with the results of my upper blepharoplasty, which I had in September this year. I’m absolutely overjoyed with how my eyes look, and my confidence has risen massively as a result — I feel so happy! Mr. Waseem and the team were professional, reassuring, and attentive throughout the entire process. I would highly recommend them to anyone considering surgery or non-surgical treatments. If I ever decide to have any further procedures, I wouldn’t hesitate to return to the clinic again.

5 september 2025
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Antwoord van Coppergate Clinic

Dear, Joanne. Thank you so much for taking the time to share your experience with us. We’re absolutely delighted to hear how happy you are with your results, and how much your confidence has grown.

Knowing that your journey with Mr Bhat and our team felt professional, reassuring and attentive throughout means a great deal to us, it’s exactly the kind of experience we strive to deliver each and every day.

Your kind recommendation is hugely appreciated, and we’re honored that you’d consider returning for further treatments in the future. Should you ever have questions or want to explore options, know that we’re always here to support you.

Wishing you continued happiness with your results, and many more moments of feeling the best version of yourself. Kind Regards, Coppergate Clinic.

Beoordeeld met 5 van de 5 sterren

✨ Confidence unlocked

✨ Confidence unlocked! ✨
I cannot speak highly enough of Mr James Smith and the incredible team at Coppergate Clinic in York. From the moment I walked through the doors, I felt supported, informed, and genuinely cared for. Special shoutout to the theatre team—professional, reassuring, and clearly masters of their craft—and to the aftercare staff who made recovery feel like a breeze.
Mr Smith himself? Utterly fantastic. His expertise, calm confidence, and attention to detail gave me results I hadn’t dared to dream of. My lipo-abdominoplasty has not only transformed my body but truly elevated my confidence. I feel like the best version of myself—and that’s priceless.
Huge thanks to everyone at Coppergate. I wouldn’t hesitate for a second to return for future treatments or to recommend this fabulous clinic to anyone considering cosmetic surgery. You’re in the safest, kindest, most capable hands.

19 september 2025
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Antwoord van Coppergate Clinic

Dear, Victoria. Thank you so much for taking the time to share your experience. We’re delighted to hear that you felt so well cared for from the moment you arrived, and that our theatre team helped make your journey such a positive one.

Mr Smith and the entire Coppergate team take immense pride in providing the highest standard of surgical care, and it’s truly rewarding to know that the results from your procedure have brought such confidence and happiness.

Your kind words and recommendation mean the world to us all. On behalf of everyone here at Coppergate Clinic, thank you once again, we’re thrilled that you feel like the very best version of yourself. If you ever need anything else, please don’t hesitate to get in touch; we’re always here to help. Kind Regards, Coppergate Clinic.

Beoordeeld met 5 van de 5 sterren

Upper Bleph/Dr West

I had an Upper Bleph on 8/10/25 with Dr Chris West and Nicki. I was really anxious but both Chris and Nicki put me at ease immediately & were really patient. Chris got my sense of humour and this really helped with my anxiety, & Nicki was so kind and held my hand & spoke to me all the way through the op. I arrived at 12pm and was back in my mum’s car by 1.15pm. I felt no real pain during the op & whilst I looked like Beetlejuice for a few days, I felt no pain during my recovery either. I absolutely love the results so far. I have eyelids again! Can’t wait to apply eye make up next week. Reception staff were also lovely - really helpful and spent time with you answering queries in detail. I had a call from Alison too when it came to removing the stitches, & she was brilliant. Overall a great experience & I’ll be recommending to all my friends. One has already booked a consultation. Dr Chris West is fantastic at what he does. Thank you to all involved :)

8 oktober 2025
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Antwoord van Coppergate Clinic

Dear, Sarah. Thank you so much for taking the time to share your experience with us at Coppergate Clinic. We’re absolutely delighted to hear how at ease you felt with Mr Chris West and Nicki, and how their patience, kindness and reassurance helped you during your procedure.

We’re thrilled that your procedure went smoothly, and that you experienced little to no pain during your recovery. It’s wonderful to hear that you’re already loving the results and excited to apply your eye-makeup again soon! We’ll also pass on your heartfelt thanks to our reception team and Alison, who provided dedicated support with your stitch removal.

Thank you for recommending us to your friends, we’re honored that one has already booked a consultation! Please remember we’re here for any follow-up questions or care you may need as you continue to heal and enjoy your results. Kind Regards, Coppergate Clinic.

Beoordeeld met 3 van de 5 sterren

Paid £150 for a consultation about…

Paid £150 for a consultation about upper eye lid surgery.
I was turned down within 1 minute of walking into the consultation room.
I was in the room for a total of 9 minutes.had travelled 2hours to get there.
I had also had consultations before hand with 3 other hospitals/clinics in the uk . I had heard of coppergate as my daughter lived in York for 4 years and told me about it .
All because I wanted to get the best outcome and get an understanding of the procedure and if I was suitable.
All 3 other hospitals/ clinics said yes I was but Coppergate said I was not.
So £150 down 😢

8 oktober 2025
Review zonder uitnodiging
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Antwoord van Coppergate Clinic

Dear Steph. Thank you for sharing your feedback and for taking the time to travel to see us at Coppergate Clinic for your consultation. We absolutely acknowledge your time and commitment and apologise for any disappointment this visit may have caused.

At Coppergate Clinic we are committed to open, honest, patient-centered care. It’s very important to us that we only proceed with surgery when it is in the patient’s best interest, and when we believe it will provide a safe, meaningful benefit. In your case, our consultant felt that this particular surgery was not the most appropriate option for you at this time. That judgment is reached based on the clinical assessment, our experience, and our duty of care to ensure any intervention is safe, appropriate and likely to meet your goals.

Although the consultation may have felt short, our records show that the consultant did discuss in detail alternative treatments and advised you on options other than upper eyelid surgery. We understand this may have been unexpected, but our intention was to act with your safety and best outcome forefront.

We would be delighted to schedule a further complimentary follow-up discussion (either via phone or at the clinic) to revisit your initial concerns, review the alternatives, and help clarify why this particular surgery was declined at this stage, as well as ensure you leave with a clear, comfortable plan. We value you as someone who travelled to see us and want to ensure you feel heard and supported.

Our Clinical Manager, Heather Clayton, will be in touch with you this week to discuss your experience in more detail and ensure all of your questions are fully addressed. We also truly appreciate your feedback, as it helps us reflect on how we communicate our clinical decisions and improve the overall experience for future patients. Again, we apologise that this experience left you disappointed. Kind Regards, Coppergate Clinic.

Beoordeeld met 5 van de 5 sterren

Great service friendly and professional…

Great service friendly and professional made to feel relaxed and talked through every step thankyou

16 oktober 2025
Review zonder uitnodiging
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Antwoord van Coppergate Clinic

Dear, Customer. Thank you so much for leaving such a kind review. We’re delighted to hear you found our service friendly and professional, and that we could help you feel relaxed and informed every step of the way.

Your kind words mean a lot to the whole Coppergate Clinic team. If there’s ever anything further we can do for you, or if you have any questions or concerns, please don’t hesitate to reach out. Kind Regards, Coppergate Clinic.

Beoordeeld met 5 van de 5 sterren

I had a wonderful visit to Coppergate…

I had a wonderful visit to Coppergate Clinic for a vr facelift and lower blepharoplasty with a fat redrape by Mr Waseem Bhat back in June. Mr Bhat listened attentively to my concerns and provided a personalized treatment that yielded positive results. The care I received from Mr Bhat and the team on the day of surgery was exceptional. I was put at ease and cared for to a very high standard. The entire team at the clinic displayed a high level of professionalism and made me feel so comfortable throughout my visit. I highly recommend Coppergate Clinic and Mr Bhat if you are considering a surgical procedure. My results are wonderful. I am over the moon! He has done a wonderful job.Thanks so much to you all. I am sure I will see you again very soon.

24 juni 2025
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Antwoord van Coppergate Clinic

Dear, Vicky. Thank you so much for taking the time to share your experience, your kind words mean a great deal to the entire team at Coppergate Clinic. We’re absolutely delighted to hear how pleased you are with your results following your procedure, and that Mr. Bhat and our surgical team were able to deliver the personalised, caring service you deserved. It’s wonderful to know you felt listened to, supported, and confident throughout your surgical journey, that is exactly the standard of care we strive for every day.

Your recommendation of Mr. Bhat and Coppergate Clinic is hugely appreciated. We will be sure to pass on your heartfelt thanks to him and everyone involved in your care. Please do not hesitate to reach out if you have any questions or if there’s anything further we can assist with during your recovery. We look forward to seeing you again in the future, and wish you continued satisfaction with your results. Kind Regards, Coppergate Clinic.

Beoordeeld met 5 van de 5 sterren

Very attentive and courteous staff.

23 september 2025
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Antwoord van Coppergate Clinic

Dear, Mr Butler. Thank you for your kind words. We're so pleased to hear you found our team attentive and courteous, delivering a professional and welcoming experience for every visitor is something we take great pride in. We hope to welcome you back to Coppergate Clinic again soon. Kind Regards, Coppergate Clinic.

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