COSY CARPETS Reviews 

We had the stairs and landing carpet replaced, did a brilliant job, would recommend to anyone.

Laura and the team was very helpful and friendly from start to finish of the process for both myself and my ex husband.
He had his carpet fitted week before mine, we both had the same fitter he was really nice and did a great job for us both.
We are both really happy with our new carpets
We would whole heartily recommend COSY CARPETS !!

Brilliant service from start to finish.
Really pleased with our new flooring. A special thanks to Noel, worked non stop, very friendly and a brilliant fitter to boot.
Sarah at the store is a very amicable and knowledgeable manager. Many thanks 😊

From the initial call to arrange for measurements/quotes, Cosy Carpets have been excellent. Friendly staff and so helpful on our subsequent visit to their store in Thetford to make our final choice. Flexible with fitting dates then their fitter, Lee, couldnt have been better. We are so pleased with our carpets and thoroughly recomend this company.

Today I had my carpet fitted in my hallway, stairs and landing, very pleased carpet fitter was Tom from cosy carpets, excellent job Tom

Friendly and efficient, Cosy Carpets made it easy and stress free, highly recommended.

Needed a new hall carpet for rented property. Staff in the store were very helpful on advising on suitable carpet for rental property at a reasonable price. Carpet fitter arrived on time to fit carpet very pleased with service .Have used cosy carpets for a previous sale would recommend .

Always have great service that’s why I keep returning

The whole experience was simple from our shop visit to get an estimate to the man coming to measure up and the great fitter

Brilliant service from start to finish. All staff very helpful and polite. Fitting of our carpet was brilliant and very professional. Would definitely use again. Thank you

Great service, and excellent fitting of quality carpet

We have recently had some flooring fitted in our bathroom and and would highly recommend cosy carpets.
There was really good range of flooring to choose from, Lauren was very helpful and payment was easy. The flooring was fitted within a week and Tom, who fitted it, did an excellent job.

Very fast & efficient service for start to finish.
Friendly staff that kept us up to date with all aspects of the service.
Great fitter done to a high standard and cleared up well after he had finished.
Would recommend

I do not usually leave reviews, however, I wanted to big up a local company. We were offered a home visit within one working day with Shaun, who was friendly and helpful. They have an excellent range of products from budget, mid-range through to high-end. There was no hard sell and we could test samples in our home. The fitting was booked quickly. The fitter, another Shaun, was excellent, efficient and left the rooms spotless when done. Payment was easy. All in all, a friendly, efficient and very affordable service.

Awesome.....carpet ordered and fitted within about 10 days.....lovely carpet beautifully fitted.....absolutely fantastic job !!

Good selection of carpet. We found a perfect remnant size for the room. Well fitted and very happy with the final result.

Thanks to Lauren at Cosycarpets, and for writing all the qoutes..lol, but we got there in the end, a great local company to do business with & when you move here from another area it's nice to find a company you can trust. A massive shout out to Paul our fitter who has done a great job, although he does like his tea, but only kidding, he didn't stop to be fair, so thanks to all concerned with Cosycarpets....amazing guys.

On time, efficient and fitting was as expected. Alex was particularly helpful.

Do not use! We spent alot of money with this company and the fitters are shambles! We had 4 rooms fitted with new carpets and underlay, the guy who measured, measured one room 5foot to small so had to wait for a new carpet to be delivered and refitted. 1 fitter used glue to put the carpet down in the lounge and covered my carpet in glue so i had to clean them to get it off 🙄🙄. The next set of fitters damaged my freshly painted walls and spilt coffee all down my freshly painted walls in the hall way. I rang to complain and all I got was a measly apologies from the fitters and was told to have the carpets fitted before decorating 🙄🙄, everyone knows you have the carpets fitted last. Still waiting 6 weeks later for a response to what they are going to do about my damage walls. Terrible after sales!! Stay well clear. We shall not be using them for the rest of my home so they now lost out on alot more money from us for there terrible attitude to dealing with complaints!

Extremely pleased yet again with a second room being refitted with a wonderful carpet. I used the home service and was particularly delighted with how obliging the company were when I had to at short notice reschedule the delivery and fitting. Will use the company again.