I would not give them any stars. They are a horrible company that does not give any customer service. Your only option if you are not happy is to dispute the charge with your credit card company.
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Lees wat reviewers zeggen
We got the light blue/ocean blue couch skins for our small velour sectional that our new pup was getting dirty -- and it was such a perfect fit!! You can barely even tell there are covers on this couc... Toon meer
The couchskins were easy to apply to my couch (top cushions can't be removed and bottom can), look great and dogs can't shift or move them like my last blanket-like doggy couch protector that I consta... Toon meer
The covers fit well & the color matches perfectly. However I am waiting for a reply about fitting an irregularly shaped sofa back. I’ve sent 2 messages through the website chat with no reply. I wan... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We help you protect your couches with special couch covers from stains, scratches, wear, and tear!
Contactgegevens
Verenigde Staten
- couchskins.com
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I would not give them any stars
I would not give them any stars. They are a horrible company that does not give any customer service. Your only option if you are not happy is to dispute the charge with your credit card company.
I cannot recommend!
I cannot recommend this business. It took almost a month to receive our Couch Skins. I reached out to customer service several times, and I received AI generated responses. After numerous inquiries, I finally got a response that seemed to be from a human that said my order was shipped to the wrong city. I thought I was going to have to dispute the charge on my credit card. When my couch skins FINALLY arrived, they were in very thin clear plastic bags that were completely wrapped like a mummy in yellow tape. No box or actual packaging. Just tape! The tape had split open and one of the couch skins was spilling out and had gotten filthy. Also, the tape smelled absolutely horrible so all of the couch skins smelled like the tape. It was awful! I washed the couch skins several times before I could even stand to put them on the couch. Last but not least, the couch skins don’t cover the back of the cushion. So if your couch is not against the wall, it looks cheap. I do like the color and the fact that they don’t move around much on the cushions, but the negatives far outweigh the positives. I would not buy these again.
The cushions are good quality
The cushions are good quality, arrived in a timely fashion.
Years Added to My Couch
Shipping took forever. Despite that, I am super happy with my purchase. Bought for couch longevity and animal-damage prevention.
The covers are great
The covers are great. Shipping takes a little longer than we’d like. Great customer service.
Not good for spills
Updates on the order were great, the look and feel of the covers were great too. I’ve rated this as a 2 because it absolutely does not even slow down fluid transfer. I bought these based on the description. My puppy sometimes dribbles when someone new comes into house. The description led me to believe I would be able to strip the cover off before it soaks through. That is not the case. “Spills” go immediately through this material. It’s good as a dirt and wear protector, that’s it.
Excellent Service
Experience with customer service was excellent. I did a test order for size & have ordered the rest of my selection today. Delivery arrived as advised. Quality is excellent. I have checked other suppliers but I think Couch Skins material & fit was superior.
My couch looks amazing
My couch looks amazing, but the skins are thinner than I expected. My dog has already ripped one of the seat covers. It was quickly replaced, I'm just a little worried that she will end up doing to them what she's already done to my couch. I love the look & the feel of them.
Color Change Before Shipping
I need to change the color after I ordered and before it shipped. The team was awesome and made it happened!
I never received the product
I never received the product and customer service is immensely slow
The product is very thin and cheap...
The product is very thin and cheaply made. Do not waste your money.
The couch skins fit and look great
The couch skins fit and look great! We bought the largest sized they had to see if we could get it to work on our large wedge cushion and you can't even tell it wasn't made for it. They were well worth the money!
Sitting pretty
Fits well and looks 👌
They are easy to laundry as well.
Worth the cost.
These couch skins are absolutely amazing
These couch skins are absolutely amazing. They fit perfectly. I have an 80lb pup, and these couch skins covers handle very well with him up on the couch. Very strong tuff material. Be sure to wash in cold water and low heat for drying. The color is also a perfect match to the couch and the rest of the home decor. I've already past this great product on to multiple friends. Thank you Couch Skins.
This brand is a scam
This brand is a scam. It is from China and items are just purchased on Alibaba for $3 and sell it 20 times more. The items will arrive like a ball covered in tape and it will arrive for almost 2 weeks as it is from China and not from the US. The Owners name is Baldeep\Bobby Bhathal. The ones in the customer service is not Alex but a bunch of Filipino’s who is overworking for him(working for 50hrs a week). How would I know? Cause I worked in this company for a while.
It will be a miracle if we ever see the…
It will be a miracle if we ever see the well-advertised Couch Skins that have been stuck in shipping. We were so excited about receiving the cushion covers after paying for them with our hard-earned money. Unfortunately, it appears we have been scammed along with a host of other people. Though their website claims 5 stars, it couldn't be farther from the truth. If there was a negative star rating, they would receive it. What a disappointment. “In thy foul throat thou liest.” William Shakespeare, Richard III
Long wait…but worth it!
I ordered and it took a long time to get the product but they went above and beyond to fulfill the order. I had an issue where the item was not delivered (went to a wrong city!!) but contacted Slex in customer service and he walked me through the process. His manager contacted me and reassured me they would place another order. By the time this happened, the color was not available— but I was told to wait. Once it was restocked i got my beautiful covers. Great quality, non slippery and color as expected. I would recommend these! Thanks Alex and manager for getting what i paid for.
This is NOT a 5 star product
Long wait for product to arrive as it must have gotten lost (i believe it ships from China). I am missing items in the delivery as well (they put all medium size pillow covers and I ordered large ones as well). This, coupled with high cost. One positive is that the product itself is soft and flexible. However, something is also wrong as their website reviews post a 5.0, and trustpilot has it lower. I suggest another solution, as now I need to dispute the transaction.
AMAZING fix/dog proofing of our couch - a perfect match in size and color!!
We got the light blue/ocean blue couch skins for our small velour sectional that our new pup was getting dirty -- and it was such a perfect fit!! You can barely even tell there are covers on this couch -- the soft feel and texture are very comfortable and these are VERY easy to take on and off for easy washing. What a good buy -- I was reluctant to cover this nice couch, but it looks very tasteful and again, totally blends in/fits so well you can barely tell it is a cover!
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