I would not give them any stars. They are a horrible company that does not give any customer service. Your only option if you are not happy is to dispute the charge with your credit card company.
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Lees wat reviewers zeggen
We got the light blue/ocean blue couch skins for our small velour sectional that our new pup was getting dirty -- and it was such a perfect fit!! You can barely even tell there are covers on this couc... Toon meer
The couchskins were easy to apply to my couch (top cushions can't be removed and bottom can), look great and dogs can't shift or move them like my last blanket-like doggy couch protector that I consta... Toon meer
The covers fit well & the color matches perfectly. However I am waiting for a reply about fitting an irregularly shaped sofa back. I’ve sent 2 messages through the website chat with no reply. I wan... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We help you protect your couches with special couch covers from stains, scratches, wear, and tear!
Contactgegevens
Verenigde Staten
- couchskins.com
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Looks good
I wish the back covers had a little more coverage. Have not washed them yet and that will be the real test.
Third order
Third order. This time for my outdoor pool lounge. Love that I can wash it and put it right back on!! Thanks!
I never received the product
I never received the product. I received tracking and delivery confirmation that the product was delivered to a residence in Portland, OR under a different order number. I emailed your support over a week ago and have had no response. I will be reporting this as fraud and request my bank to cancel the payment. I will never recommend this product due to lack of support or caring. Make things right!
My order was lost
My order was lost, was found and delivered. Alex was very helpful, and kept in touch
Lazy Boy recliners
I have Lazy Boy reclimimg furniture so was not sure the covers would work. Robert had me send him pictures and had me measure the cushions. After picking my color, they got a price ready and I ordered them. The couch skins fit my recliners perfectly and I am very happy with them. I am getting ready to order more for some more furniture.
Misleading photos--Made in China--Not Waterproof
Misleading photos, not waterproof, shipped them to the wrong address at first, definitely made in china and look like it.
The covers are ok
The covers are ok, a little on the thin sude and they dont really fit all that well they aren't big enough and dont go all the way around, even though J called and someone helped me to pick the sizes.
Excellent customer service
Excellent customer service - helpful and responsive.
The couchskins were easy to apply to my…
The couchskins were easy to apply to my couch (top cushions can't be removed and bottom can), look great and dogs can't shift or move them like my last blanket-like doggy couch protector that I constantly had to put back in place. I'm getting a second set for when I need to launder the first set.
DO NOT ORDER
DO NOT ORDER!
I was unsatisfied with the color of my covers. They asked me to take a picture in a dark place with my flash on. When I refused, because it made no sense to do so, they sent me a fraudulent address for a return. Although you will receive covers, this company is a scam, I wouldn’t take my chances.
Great value and good quality
Good Quality. Need patience to receive product.
The product is of a very nice quality. And it fits my cushions very smoothly. I'd have given it a 5 star review if it arrived more quickly. It took 2-3 weeks.
You do need to wash the covers immediately. They arrive with a very unpleasant chemical smell.
Great look and soft!
Very pleased with the look and the softness of the covers. No more beach towels!
Awesome Experience
friendly service people, quick delivery, great product, helped me online figure what sizes to order
Better than expected.
The fabric looks and feels better than I expected. They fit great, even on the odd shaped cushions. They are so easy to put on it won’t be a chore to wash and recover the couch. Most of my friends have dogs and so far they like them too.
Just as ordered and recommended
Just as ordered and recommended, arrived quickly.
Thank you Alex at couch skins for saving the day 🥰
I am still trying to return my purchase over two weeks later. I bought 2 four seater covers I paid almost 300 dollars for the pair. I was told 5-6 day shipping but it was more like two and a half weeks but that’s fine I didn’t care about that but when the covers arrived only one fit on my two piece sectional I was trying to cover l. The big side was two big for the cover. Besides the obvious problem of one side not fitting I was not happy with the material it was very thin and polyester to the touch not soft or smooth like I would expect. But remembering the 30 day no questions asked policy I simply emailed the address given and asked for a return shipping label and I got an email back the next day asking me for photos of the covers and the couch’s and asking me what I was expecting basically I just messaged back reminding them of the 30 day policy. And now nothing i’ve emailed several times and I don’t get any response. It’s funny because when I was emailed trying to order, I got my response back in hours but now that I’m just asking for a return shipping label something very easy and something promised to be given to me in the first 30 days and I cannot get that from them.
Great product
Great product, good communication, timely delivery.
Turn around quick
Turn around quick. They could package better and put near the door. Will do the job but not very heavy duty.
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