I would like to leave a positive review for Spencer Jones. He was incredibly helpful, patient, and professional. He helped me update my custom order for 15 covers, explained the 'Assurance Plus' in de... Toon meer
Bedrijf heeft geantwoord
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Ordering was super easy, just had to enter in the correct dimensions and when the cover came it fit perfectly. Looks to be good quality and is waterproof, now will have to see how it stands up to the... Toon meer
Bedrijf heeft geantwoord
Le matériel utilisé pour la fabrication des coussins est d’une très bonne qualité et ils sont très confortables. Bon respect du temps de livraison…je recommande ce site sans problème.
Bedrijf heeft geantwoord
While the delivery was delayed slightly, it still arrived sooner than expected. All items I ordered were within .5 inch of the requested measurements and fit perfectly. The standard material thickness... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Buy Online Patio Covers, Covers for Outdoor TVs, Fire Pits, Firewood, Custom BBQ Grill Covers at Coversandall. 15% Off Plus FREE SHIPPING on Orders Over $99
Contactgegevens
Verenigde Staten
- coversandall.ca
4,5
Uitstekend
3K reviews
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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I’m disappointed with the fabric
I’m disappointed with the fabric — it’s too slippery and doesn’t stay in place on my rattan sofas
2 augustus 2025
Review zonder uitnodiging
Antwoord van Covers&all
Hello Sophie, we are sorry for the inconvenience caused to you. The order has been processed as per the selected material and the specifications mentioned on our website. Moreover, we also offer the option to request a free material sample kit from the website, which includes a few material samples to help customers get a better idea before placing an order. However, as your feedback is important to us, we will certainly take it into consideration to further improve the customer experience.
Quick to get order
Quick to get order
Could have put more stuffing into cushions to make them fuller. Especially for price for stuffing
10 augustus 2025
Review zonder uitnodiging
Antwoord van Covers&all
Hello Michelle, thank you for your feedback. We are glad to know that you are satisfied with the turnaround time. However, we will certainly take your feedback regarding the insert into consideration to help improve the overall customer experience.
Excellent products and fast production…
Excellent products and fast production and delivery
7 augustus 2025
Review zonder uitnodiging
Antwoord van Covers&all
Hey Fred! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Custom fit with Designer fashion appearance.
The custom covers fit perfectly. We really are impressed by the cover for the curved sofa. Not only does it fit right but it has a sown seam along the front curved portion giving it that superior fit and designer look. The covers were delivered on the exact day as scheduled. I definitely have no reservations recommending this company.
3 augustus 2025
Review zonder uitnodiging
Antwoord van Covers&all
Hey Al! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The workmanship is excellent
The workmanship is excellent. Very Satisfied with the product.
9 augustus 2025
Review zonder uitnodiging
Antwoord van Covers&all
Hey Jean! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great quality …
The cover arrived quickly considering it was a custom size. Fits beautifully and certainly is of great quality.
7 augustus 2025
Review zonder uitnodiging
Antwoord van Covers&all
Hey Carol! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Made and shipped from India
Excellent exchange with designers to find the right sized cover. It fits super well.
I did not know that the package was coming by Fed Ex from India, so I refused it the first time by phone (the adress on the package was not complete, though I know that the company has the full adress). It would be good for clients to know that the covers are made and shipped from India!! (not Canadian made). It's not surprising but I had no idea.
4 augustus 2025
Review zonder uitnodiging
Antwoord van Covers&all
Thank you for your feedback. We are glad to know that you are satisfied with the product and our service. Regarding your concern, we would like to mention that it is stated on our website that all our covers are manufactured in India. If you have any other concerns, please feel free to contact us.
Don't do it
I ordered a patio set cover from a link on Facebook. The info provided was limited. The cover shape appeared appropriate and there was no diagram with measurements available. It was not a custom size. A different shaped cover was sent to me and I have been refused an exchange .... there has been some correspondence but nothing addressing my questions/issues. They also state they can not see the links sent them.
24 juli 2025
Review zonder uitnodiging
Antwoord van Covers&all
Hello Susan, we are sorry for the inconvenience caused to you. Upon checking the order details, we can confirm that the order was delivered as per the selected standard size at the time of purchase. The website displays two widths — one being the actual width and the other (in brackets) indicating the second side width — so customers can better understand the dimensions. Additionally, the website includes a size range reference image for clarity.
We can also see that our team has contacted you again via the same email and provided partial store credit to your Covers&All account upon your confirmation.
Antwoord van Covers&all
Hey Chris! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
when i ask information for installation…
when i ask information for installation nobody give me the good answer
31 juli 2025
Review zonder uitnodiging
Antwoord van Covers&all
Hello Nancy, we are sorry for the inconvenience caused to you. We always strive to deliver efficient service to every customer, and it is unfortunate that you have faced this issue.
As we can see, our team has contacted you via your registered email and shared the installation instructions you were looking for. If you have any other concerns, please feel free to contact us through the same email.
My experience has been great
My experience has been great! When there were errors in the ordering process they were quickly addressed and a refund was issued promptly.
While we haven’t yet installed the shade it is of good quality and durability. It arrived exactly when they said it would.
I would for sure recommend this company
29 juli 2025
Review zonder uitnodiging
Antwoord van Covers&all
Hey Lee! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I am very happy with the quality of…
I am very happy with the quality of workmanship and the material. Finally a waterproof cover. Thank you very much
30 juli 2025
Review zonder uitnodiging
Antwoord van Covers&all
Hey Dale! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Coussin remarquable
Tout était parfait! Le coussin de Clovis, notre chien, est impeccable et d'une grande qualité! Le suivi de la commande a été excellent !
1 augustus 2025
Review zonder uitnodiging
Antwoord van Covers&all
Hey Diane! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The custom cover is too small. I’m very disappointed
The custom cover is too small, I sent a ticket with a picture as a call center guided me to and the response was more work for me and the promise of a call that hasn’t happened.
2 augustus 2025
Review zonder uitnodiging
Antwoord van Covers&all
Hello James, we’re sorry for the inconvenience caused to you. We always strive to deliver products as per the received order details, along with the standard leeway mentioned on our website, and do our best to provide efficient service to every customer. It’s unfortunate that you’ve experienced an issue. We can see that our team contacted you to investigate the issue but was unable to determine it precisely. However, as your satisfaction is our priority, we offered a replacement at a minimal cost.
Exceptional Custom Covers
Exceptional Custom Covers – Perfect Fit & Outstanding Quality**
I recently worked with Coversandall to create custom covers for our outdoor furniture, and the entire experience exceeded my expectations. From the very beginning, their attention to detail was impressive. They guided me through the process, requesting photos of the furniture and meticulously confirming every measurement to ensure a flawless fit.
The covers arrived last week, they fit *perfectly*—like they were made precisely for our furniture (which, of course, they were!). The material is durable, the craftsmanship is excellent, and the service was outstanding. While custom covers cost a bit more than standard options, the difference in quality is undeniable. Compared to other covers we’ve purchased in the past, these are in a league of their own.
We’ve only had them for about a week, so long-term durability remains to be seen, but based on initial impressions, these are hands-down the best outdoor furniture covers we’ve ever owned. If you’re debating between standard and custom-fit covers, I highly recommend investing in the latter—you won’t regret it!
25 juli 2025
Review zonder uitnodiging
Antwoord van Covers&all
Hey Joe! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order
Easy to navigate website. Great communication. Fast delivery.
19 juli 2025
Review zonder uitnodiging
Antwoord van Covers&all
Hey Jim! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
A+++ service, design and communication!
They noticed the picture of a chair I'd included had a bit of a curve that wasn't in their stock shape, and worked with me to make the perfect cushion that fit exactly right for only a couple bucks more. Amazing quality too! I would definitely order from them again.
14 juli 2025
Review zonder uitnodiging
Antwoord van Covers&all
Hey Sarah! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Amazing Experience!
We're absolutely thrilled with our pergola cover and it worked out perfectly!
Excellent customer service - very patient will all my questions, on the phone and by way of email prior to ordering. The cover arrived early. No issues whatsoever.
The measurements were exact and installation was pretty easy with two people (one person could not have done this job alone because you need to stretch out the cover as your go to ensure it doesn't bubble).
Bungees and zip ties were not an option for our project, and we could have used rope, but it would have been very sitely. My brilliant husband used a washer and a screw (and power drill) - since the pergola top will not be seen, it was perfect!
Now we can sit outside when it's raining, and of course get some shade from the sun. So happy, thank you Covers and All ☺
24 juli 2025
Review zonder uitnodiging
Antwoord van Covers&all
Hey Aida! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Antwoord van Covers&all
Hello Chris, we’re sorry for the inconvenience caused to you. We always strive to deliver products as per the received order details, along with the standard leeway as mentioned on our website. It’s unfortunate that you’ve experienced an issue. Please be assured that our team will be reaching out to you shortly to address your concern.
Happy in 2021 disappointed in 2025
We had ordered a cover in 2021 and were very happy with the quality. Given this, we ordered covers for some new patio furniture this summer. However, we are pretty disappointed as there is a noticeable quality difference.
31 juli 2025
Review zonder uitnodiging
Antwoord van Covers&all
Hello Mehak, we’re sorry for the inconvenience caused to you. We always strive to deliver quality products as per the received order details. Upon checking your order, we found that the material selected is different from your previous order, which is why you are noticing a difference in quality. Our team will be reaching out to you shortly to address your concern.
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