This recent cover for our 8-chair fire table for the pool deck is the 5th custom cover we purchased from Covers & All. Even the covers that are 6yrs old are still doing the job - no rips, tears, fadi... Toon meer
Bedrijf heeft geantwoord
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Problem with the product upon receipt. Zipper broken. Now having to jump through various processes inspite of already providing the pictures and details. Secondly the quality of the new cushions i... Toon meer
Bedrijf heeft geantwoord
Hello, I ordered a Pizza Oven cover. After masterful assistance in getting the measurements correct the received cover fits like a glove. This cover is exactly what I wanted for my oven. Thank... Toon meer
Bedrijf heeft geantwoord
Just installed my Cover about a week ago. Seems to be good quality , good price. Service was great! I’ll definitely buy my next cover from Cover-All. Purchased Black Cover Max, Retangle, Custom Fire... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Buy Online Patio Covers, Covers for Outdoor TVs, Fire Pits, Firewood, Custom BBQ Grill Covers at Coversandall. 15% Off Plus FREE SHIPPING on Orders Over $99
Contactgegevens
Old Norcross Rd 595, 30046, Lawrenceville, Verenigde Staten
- coversandall.com
4,1
Goed
4K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Very professional and quick response
Very professional and quick response. The new vinyl arrived in good condition in a timely manner.
10 april 2026
Review zonder uitnodiging
Antwoord van Covers&All
Thank you, Gail! We're glad to hear you experienced professional and prompt service, and that your new vinyl arrived in great condition on time. We truly appreciate your support!
Prices are fair
Prices are fair - delivery time is OK. Product quality is acceptible - much better than others.
1 april 2026
Review zonder uitnodiging
Antwoord van Covers&All
Thank you, Duane! We're glad you found our pricing fair, delivery satisfactory, and the product quality better than others. We truly appreciate your feedback and support!
When the construction of the covers did…
When the construction of the covers did not meet our needs, I was asked to send a video of our concerns.
It has been a week now and nothing. I have gotten several requests to provide feedback to which I answered, that I would like to wait till customer service had the chance to address our concerns. So when this request came and it's been a week with no response it seems that their customer service is poor.
3 april 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Ginger, thank you for your feedback, and we apologize for the delay. Please share your order number along with the issue details at reviews@groupbayport.com, and our team will review and assist you on priority.
Porch furniture refresh made easy!
The website made it easy to order - directions for measuring were simple to follow and the attributes of the different grades of cloth explained well.
The covers were completed and shipped in a timely manner with lots of email updates during the process. The covers fit my cushions perfectly, my porch furniture looks great!
22 maart 2026
Review zonder uitnodiging
Antwoord van Covers&All
Thank you for your feedback! We're glad you found the website easy to use, the measuring instructions clear, and the fabric options helpful. It's great to hear your covers arrived on time and fit your cushions perfectly. We truly appreciate your support!
Antwoord van Covers&All
Thank you, Catherine! We're glad to hear you had a great experience with our customer service. We truly appreciate your support!
Easy to reorder an item and timely…
Easy to reorder an item and timely shipment of the product. Should I need another I will certainly order again from you.
2 april 2026
Review zonder uitnodiging
Antwoord van Covers&All
Thank you, Steven! We're glad to hear reordering was easy and that your product arrived on time. We truly appreciate your support and look forward to assisting you again in the future!
Quality product!
Good product, good response to any concerns, reliable shipping time! The only concern I had was that the online ordering, somehow did not log my measurements, but kept the default measurements that were originally on the screen when I started! Be careful that this does not happen to you! I would use Covers&All again! Quality product!
6 april 2026
Review zonder uitnodiging
Antwoord van Covers&All
Thank you, Mike! We're glad you’re happy with the product, support, and shipping. We appreciate your feedback about the measurement issue and will share it with our team. Thanks for your support!
This is the best company if you need a tarp!
They were the only company who responded to my request for assistance. The designer worked with me to create a weirdly shaped tarp for an awkward space. The finished tarp was delivered promptly, is very high quality, and is exactly as designed. It’s perfect for our purpose. The company had good communication and the chat feature was the best experience I’ve had with one. I can’t recommend them highly enough.
10 april 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hey Nancy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I'm very impressed with the quality of…
I'm very impressed with the quality of the product the price in fact i have placed a second order with them i would definitely recommend this company
10 april 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hey John! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Fast, easy, and as ordered
This was my third order and, like the first two, everything was fast, easy, and as ordered. Prices are amazing, also. My previous covers have/are holding up very nicely and I'll expect the same from the new ones. Can't say anything bad about Covers & All and that's the reason I keep coming back!
7 april 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hey Tele! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Large grill island cover.
The cover I ordered is for a large grill island including a side burner, several drawers and an outdoor refrigerator. I ordered the most expensive fabric option and I’m glad I did. It appears to be well made with double stitching and water proof sealing tape on every seem. The cover is tailored to fit quite well in most parts of the island, but it is a little blousy over the side burner and on the front of the island. This does not impact its effectiveness though.
I was impressed with the design team’s attention to detail. We traded several emails prior to production confirming specific dimensions and customizing the cover. They allowed me to add vents on both sides of the grill at no additional cost. They also added fabric handles at both ends of the cover and on both sides of the grill, making it easier to remove the cover. This was also at no additional cost. The whole process from design to receipt of the cover took about three weeks; although, it would have been a few days faster if I had not been delayed in providing a final dimension. Overall, I am very happy with the product and I will buy from Covers and All again should I have a future need.
6 april 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi David, thank you for your detailed feedback! We’re glad you’re happy with the quality, customization, and support from our design team. We appreciate your note on the fit and will share it for improvement. Your support means a lot, and we look forward to serving you again!
We had a small glitch - and they made it right!!!
We had a small glitch with the initial order. It was just miscommunication. To my surprise and joy, the company went absolutely out of their way to make sure that the issue was corrected. They were professional, polite, and easy to work with. Their customer service is outstanding.I’m super happy with the cover that I received, and I will absolutely order from them again.
25 maart 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Bill, thank you for your wonderful feedback! We’re glad we could resolve the initial miscommunication and make things right for you. It’s great to hear that you found our team professional and easy to work with, and that you’re happy with the cover. Your kind words about our customer service mean a lot, and we truly appreciate your support and look forward to serving you again!
The cover for my fire pit is first…
The cover for my fire pit is first class.. better than my expectations!
I would recommend this company for outdoor covers.
9 april 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Roger, thank you for your wonderful feedback! We’re delighted to hear that the fire pit cover exceeded your expectations and that you found it to be first class. Your recommendation truly means a lot to us, and we sincerely appreciate your support.
I placed my order from Covers&All…and haven't received my order
I placed my order from Covers&All Canada, only to find out is was coming from India. The confirmation advised that i was to receive my order April 6, 2026. i checked the tracking and it said it was in transit. Then the status changed that it was at the FedEx depot in Brampton ready for P/U. My order was for delivery to me, not the depot. I called on April 6th in the afternoon, and was advised that they would look into it and get back to me, no response. I called again on the 7th, they said the same thing, it is now the 9th and no response. My money was taken right away, but I still have no product.
6 april 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi, Thank you for your feedback. We’re sorry to hear about your experience. Please email us your order number along with detailed information about the issue at reviews@groupbayport.com, and our team will review it on priority and assist you further. We appreciate your patience and look forward to resolving this for you.
Great product delivered quickly.
7 april 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hey Greg! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I'm still waiting for a call back on my…
I'm still waiting for a call back on my call about the fit of the covers I ordered. I called and explained what was wrong and was told a ticket was made and I would hear from the "team" in 24-48 hrs. Now 5 days and nothing. I offered pictures but they told me that the "team" would look at those when they contacted me.
I am not pleased with the Customer Service
3 april 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hello Joyce, we sincerely apologize for the inconvenience caused. As we can see, our team has contacted you and provided a replacement of the chaise lounge cover under Assurance Plus as per your requirement. Moreover, we will surely consider your feedback regarding the service to improve the customer experience.
Very prompt and accurate service.
1 april 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hey Peter! We are delighted to hear that you are pleased with our services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Placed an order March 16
Placed an order March 16, 2026 with Covers and All, was supposed to arrive no later than the 30th. Since there had been no updates and will obviously not arrive in time I requested to cancel. First they said it was on hold to see if I wanted the order remade, and then later changed the story to a partial refund and no product.
16 maart 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Heather, Thank you for your feedback, and we sincerely apologize for the inconvenience and confusion caused. We understand how important timely updates are, and we regret the experience you had.
As per the latest update, your order has been successfully canceled, and a refund request has been initiated from our end.
Your feedback has been noted and will be shared with our team to improve communication and overall customer experience moving forward.
We truly appreciate your patience and understanding. Please feel free to reach out if you need any further assistance.
No Problem
Simple - ordered the sizes - they made them up- then shipped - perfect . Not one issue
Superb
7 april 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Russell, Thank you for your wonderful feedback! We’re delighted to hear that everything from ordering to delivery went smoothly and met your expectations perfectly. It’s great to know you had a seamless experience with no issues at all. Your kind words truly mean a lot to us. We appreciate your support and look forward to serving you again.
Your 800-number used to be more…
Your 800-number used to be more directly available on your website but once you get to that 800 number service is absolutely amazing!! The covers hold up very well in the salt air as I’m near the oceanand they fit very very well.
1 april 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Frank, Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience with our support team and that the covers are performing well, even in coastal conditions.
We also appreciate your input regarding the visibility of our 800-number on the website. Your feedback is valuable, and we will certainly share it with our team for improvement.
Thank you for your continued support—we look forward to serving you again.
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