Someone from the customer service representative helped me solved my issue. Although I have to pay for the return, I still did it, coz I like the product.
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Lees wat reviewers zeggen
I ordered a wool "Cavaliere" vest. Shipping was very slow as it came direct from China and the tracking was not up to date, but I did receive it eventually after 3 weeks. The fit of the vest is fine a... Toon meer
Bedrijf heeft geantwoord
It's been over 6 days and I'm still waiting on a tracking update. Shame on me for not checking reviews first, but it doesn't look like many people are even receiving their items and there's no optio... Toon meer
WARNING: buyer beware, no customer service! Does not answer emails, cannot get in touch with company for a return or to exchange any items. Phone goes directly to a busy signal. Clothing is poor qu... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Cristian Moretti™ was born from a decade inside Italian luxury — where we came to know, intimately, the difference between what a piece is worth and what a label charges for it. We left to build something different. Lusso silenzioso — quiet luxury. Considered design, beautifully made pieces, and none of the markup that comes with a name stitched on the outside.
Contactgegevens
Verenigde Staten
- cristianmoretti.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 12% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
100% scam never buy from here they will…
100% scam never buy from here they will take your money and you won't have answer
I ordered a pair of "Italian Crocs"…
I ordered a pair of "Italian Crocs" 18th June and a bot called Daniella said on email it will be shipped out within 48 hrs, after a few days they gave me a tracking number to UK (Evri) and it showed as in "transit". Today, I checked and it still says in transit to UK, and it never left their warehouse. I contacted Evri and their chat help said it's still expecting the parcel. I emailed Cristian Moretti and asked for a refund but all fell on deaf ears. I really regretted ordering in the first place. Please avoid at all costs!!
Riccardo steampunk sunglasses, pure crap!
I ordered Riccardo steampunk sunglasses. Description promises:
"UV 400 protective lenses
High quality sturdy metal frame
Adjustable nonslip nose pads"
What I got was thin framed plastic sunglasses with plastic lenses. I am 100% sure those lenses DO NOT HAVE any UV protection whatsoever. No adjustable nosepads, only plastic non adjustable frame, which was already even scratched from the other side. DO NOT ORDER ANYTHING FROM HERE. IT'S A CHINESE DROP SHIP CRAP!!!!
Purchased 3 sunglasses Scammed
Purchased 3 sunglasses, they sent 2 of thr same pair and all 3 sunglasses are cheaply made. Was told by there customer service i would need to mail back the items, went to post office and thr return shipping would cost me $150. My order was $90. Now im stuck with these. Don't buy Scammers
I was scammed
I was scammed bought 3 items and they never shipped them to me and keep giving me the runaround. I found the same corduroy hat with the same pictures on Temu. Temu price was under $6 CM selling the same hat using the same pictures for $40. These scammers need to be caught, put in jail and return every penny they stole.
Worse than a 1
Worse than a 1. Be vary aware of ordering anything from this company !! While the quality of the clothes is not the issue , it is the returns! Ordered a men’s pair of jeans , normal size 32. Received them , and these things are a American men’s size 29 at best. The size is so far off It’s unbelievable. So I went to return them and they make you pay for your own shipping back which then I proceeded to find out is shipping it back to Italy, which cost more than the pair of jeans actually cost! I understand their drop shipping from China and do it in bulk so they get preferred shipping rates but when someone from the US is shipping back to them in Italy, the shipping prices are outrageous whether it on FedEx or Postal Service.So then you’re basically stuck with the jeans cause why do you wanna pay more for shipping than you paid for the jeans just to hopefully get the correct size?
Complete fraud . Get a distribution center in the usa to handles this stuff like a professional company .
Terrible quality and worse return…
Terrible quality and worse return process. Not sure I am going to return might just trash it. Don’t buy is all I can say. Par
Poor Quality as pants I percussed…
Poor Quality as pants I percussed button holes not cut out threading still not made off & a pair of Camo pants minus of the belt as in description looks Very cheaply made as delivered from a China Sweat shop properly
Shoes looked like a pair that would cost £5.00 on Temu
has anybody been in the shop in Italy as I don't think it exists as they have a lovely Picture of it maybe AI generated I got Duped into ordering some other stuff before I got my goods as the offered a good discount rate and I am dreading the Crap they will be sending me when I get it Via Italy/China
Dont Buy from this Crafty supplier as its properly a False reportions of the good they supply!
"Garbage" Gabrio Buckle Shoes
I ordered the Gabrio Buckle Shoes. What I received was some cheap stuff from China. The smell was horrible, the material was very poor quality, and sizes did not match. Their return policy is 15 days after you place you place your order. The item took about that much time to get it. Never order from this place. I wouldn't even trust the good reviews, it might be coming from them.
Don't buy from them
Don't buy from them. The sunglasses are literally the worst, cheapest quality and do not match the photos on the site. We are talking the cheapest plastic, flimsy scam sunglasses. SAVE your money,
Paguei uma coluna JBL, recebi hoje uma coluna que não tem nada haver com JBL falsa coluna quero fazer devolução, estou mesmo chateado com essa burla
Scam Scam Scam!
Scam Scam Scam!! I never received my order or a refund!!
Website FAKE
Daniella FAKE
Emails Fake
The positive reviews…FAKE
I ordered a t-shirt from them
I ordered a t-shirt from them. I love the artistic design of the shirt, but I ordered and XL, they shipped a 2XL, which sized about a small, large when I first tried it on. After the first washing the t-shirt shrank to a petite medium. I believe the shirt was all cotton, but the label was written in Chinese, so I could not translate. Finally, it took about 6 weeks to get the shirt. At this point I would not recommend ordering clothes.
Item was not as described
Item was not as described. All the details were written to suggest this was a Sherpa jacket. It was actually just a windbreaker with a printed smooth outer shell. The difference between the online photos and the actual product were significant. Colours were muted and less saturated. They sell most items with a permanent sale price, then place a restriction on returns to only items at full price. You have to pay your own shipping to return items. Items are shipped from China and take weeks to arrive.
Love the yellow slacks.
Love the yellow slacks.
They fit me perfectly, and you are going to have more envious customers soon!!
Will order another pair, red colour this time !
Thanks alot.
You bring colour and joy to our lives with your unique products...
Prof. Shlomo Melamed
They send me fake tracking number
They send me fake tracking number. They are scam
The quality of the clothes is excellent…
I’m so impressed with the quality of the clothes I ordered!!! The materials feel preemium, the stitching is flawless and everything fits perfectly. Not only do they look great, but they’re also super comfortable to wear. that is rare to find clothes that combine style, comfort, and quality so well. Love them
Liars
Liars, poor customer service. Took money for the purchase and never delivered it, Lied about the delivery company, gave me fake false shipping company. A company that does not deliver to US addresses.
Don't be fooled!!
Don't be fooled. After I submitted my negative review suddenly all rosy reviews started to pop up. there were only negative reviews listed. suddenly their customer service rep (Daniella) started to submit auto generated responses stating false claims that they accept all returns and refunds. complete LIE. returns are painful and you will be asked to take photos, complete a form with information that they should have on file already and then you are told to ship the item back to ITALY at your expense. It is not an easy return policy at all. You will not get your money back. the merchandise is cheap quality, not from Italy or Italian products as they advertise. don't do it you will be sorry. I expect all the positive reviews that suddenly popped up after my negative reviews are questionable. seems like an interesting coincidence. beware.
Beware of these so called positive…
Beware of these so called positive reviews they are AI generated. And so is Daniella the thing that responds back to your messages. FRAUD FRAUD FRAUD
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