Clifton Trade Bathrooms Reviews 

509
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Brilliant service from Matt at Clifton in Bolton. We went to choose fittings for our main bathroom and downstairs loo. He walked us through the showroom and we made the choices with Matt’s recommendat... Toon meer

Beoordeeld met 5 van de 5 sterren

Amazing service. I do not write reviews, but Steph’s support, advice and expertise gave us a great experience over the last 6 months. We had the main bathroom remodelled in spring, and our en suite in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Simply amazing customer service and value for money! We visited 3 times (Milton Keynes) with various questions before deciding on our aqua panels. Special mention to Lucy for going above and beyond wi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had our bathroom refurbished and the service was excellent. Debbie was exceptional throughout — she made the whole process easy, clear and completely stress‑free. We had one minor problem, but it was... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sanitairwinkel

Geschreven door het bedrijf

High-quality products and great customer service are the hallmarks of Clifton, which is why your fitter has recommended us. We offer confidence that our products are manufactured to the highest standards, minimising the risk of problems that require a fix after fitting. Most of our products are stocked in depot and our experienced and friendly team are always on hand with advice. Just head down to your local Clifton showroom.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

509 reviews

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4,5

Alle reviews

(509)

147 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Clifton Trade fiasco

Just had a bathroom re-fit and was advised by our Plummer to use Clifton Trade in Milton Keynes.
Never again.
We were assured that they could deliver everything within 24 hours. If the store didn't have it then they'd get the product from a different store.
The delivery was incomplete when we first received the bathroom and items. No one told us we had the delivery, I just found it in our garage which had been left open for the Plummer to go in and out. No delivery note to confirm what had been left. We realised that the delivery was incomplete and a part of the toilet system was missing. We contacted the branch and was told that there was batch issue and they couldn't get product for 2 weeks. So we are minus a toilet for 2 weeks.
We received a call from the manager the following Wednesday who assured us that the item would arrive the very next day and they would get it out to us.
No delivery on the day specified. I phoned the next day and was informed by the asst manager who informed us, "we've seen the item but we can't find it". He said he'd phone me back when he'd located our missing item. Shortly afterwards I get a call from the asst mag apologising because they've ordered the wrong colour. We may get the item on Monday. I'm not holding my breath.
On top of this fiasco, on the day of our original delivery, shortly afterwards a second delivery arrived. The delivery driver was just about to put it in our garage and we thought it may have been further items booked by our Plummer. After checking the inventory with the driver we realised that although the delivery note was in our name and address, the delivery was not for us. Luckily we checked otherwise another customer would've been minus a bathroom unit.
When you want to complain, you can't contact their HQ, you have to go through the original depot who created the fiasco in the first place.
Would touch this bunch ever again

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Clifton Trade Bathrooms

Hello Rob,

I am really sorry to hear that you have experienced this and I thank you for taking the time to share it with us.

We would like to discuss this further and gain more insight into your comments so we can take corrective action.

I have just sent an information request through, please could you respond to this with further details so we can look into this?

Kind regards,

Lizzie - Marketing

Beoordeeld met 5 van de 5 sterren

Fantastic helpful staff

Fantastic helpful staff. Really helpful and great prices. I would totally recommend.

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Clifton Trade Bathrooms

Hi Janet,

We are truly grateful for you taking the time to leave a review. We really appreciate your positive feedback :)

Kind Regards,

Lizzie - Marketing

Beoordeeld met 5 van de 5 sterren

Highly recommend the Cheltenham store

Highly recommend the Cheltenham store.
We recently replaced our ensuite bathroom, it was great to be able to choose everything in one place, including tiles and flooring.
Special thanks to Steph for her endless patience at my indecisiveness and numerous questions, she made the process stress free.
A small issue with an incorrect item being delivered was quickly and easily resolved, a true sign of excellent customer service is how well issues are fixed.
The products are all excellent quality. The fact that the products are all stored locally means no lengthy delays.
Brilliant service, thanks so much.

8 juli 2026
Review zonder uitnodiging
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Antwoord van Clifton Trade Bathrooms

Hi Sally,

I am delighted to hear that Steph took great care of you at our Cheltenham Depot. We are always pleased to receive positive feedback and your comments will be passed on to the team!

Kind Regards

Lizzie - Marketing

Beoordeeld met 5 van de 5 sterren

They have been absolutely terrific

They have been absolutely terrific. Helpful, organised, prompt and wonderfully cheerful. Shout out to Andy and Ann. Both fantastic. Matt too…

10 augustus 2026
Review zonder uitnodiging
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Antwoord van Clifton Trade Bathrooms

Hi Nicholas,

Thank you so much for your 5 star review. I will pass your kind comments onto the team :)

Kind regards

Lizzie - Marketing

Beoordeeld met 5 van de 5 sterren

Amira was absolutely fantastic from…

Amira was absolutely fantastic from start to finish. She was extremely professional, knowledgeable, and went above and beyond standard customer service to help me. She took the time to answer all my questions, offered great advice, and made the whole process smooth and stress-free. I couldn’t have asked for better support I would highly recommend asking for Amira if you visit Clifton Bathrooms!

8 augustus 2026
Review zonder uitnodiging
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Antwoord van Clifton Trade Bathrooms

Hi Mustapha,

We are truly grateful for you taking the time to leave us a positive review! We will pass on your kind comments to the team.

Kind Regards,

Lizzie - Marketing

Beoordeeld met 5 van de 5 sterren

Team Clifton- Cheltenham

I’ve been working along side Clifton bathrooms for around 2 years now. pretty much every bathroom project I’ve done has been via them. Great team, great service and they’ve always some sort of incentive on for the installers as well as my customers getting a bargain.

I know if somethings wrong it gets sorted with zero hassle, zero questions and I’m on my way.

Keep up the good work

4 augustus 2026
Review zonder uitnodiging
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Antwoord van Clifton Trade Bathrooms

Hi Jamie,

I'm delighted to hear that our Cheltenham Depot took great care of you. We are always pleased to receive positive feedback about our staff, and we thank you for taking the time to leave your review.

Kind regards,

Lizzie - Marketing

Beoordeeld met 5 van de 5 sterren

Cliftons at Minworth in birmingham…

Cliftons at Minworth in birmingham always go above and beyond especially Deb and Lucy. They're friendly and welcoming. They also have top class knowledge on plumbing especially bathrooms and what is needed for a bathroom. Top class service. Thanks from Emerge Plumbing LTD

1 augustus 2026
Review zonder uitnodiging
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Antwoord van Clifton Trade Bathrooms

Hi Jay,

I'm delighted to hear that Deb and Lucy took great care of you. We are always pleased to receive positive feedback about our staff, and we thank you for taking the time to leave your review.

Kind regards,

Lizzie - Marketing

Beoordeeld met 5 van de 5 sterren

Altrincham team you are amazing thank…

Altrincham team you are amazing thank you for your help and support over the last couple of weeks especially Tara.Mike and Ali (bacon butty crew)

1 augustus 2026
Review zonder uitnodiging
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Antwoord van Clifton Trade Bathrooms

Hi Mike,

I'm delighted to hear that our Altrincham Depot took great care of you. We are always pleased to receive positive feedback about our staff, and we thank you for taking the time to leave your review.

Kind regards,

Lizzie - Marketing

Beoordeeld met 5 van de 5 sterren

Altrincham branch

Had a positive experience with Tara at the Altrincham branch of Clifton. She was extremely helpful in guiding me through the range of products and offered valuable advice. She was extremely professional and was always available to help with any queries, responding in a prompt and friendly manner. I had to change some products mid-project and Paul at the Altrincham branch was also helpful in recalculating costs quickly and efficiently.

1 juli 2026
Review zonder uitnodiging
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Antwoord van Clifton Trade Bathrooms

Hi Andrew,

Thank you so much! We really appreciate you taking the time to leave a review. I'll pass on your lovely comment to our Altrincham Depot.

Kind regards,

Lizzie - Marketing

Beoordeeld met 5 van de 5 sterren

Super support from the Altrincham store

Super support from the Altrincham store, I wanted replacement handles on my bathroom furniture which had gone a little dull (after six years - understandable) and Tara got hold of the right ones, and let me have them free of charge. Apart from needing new (free!) handles, we still love the en suite bathroom we had fitted in 2020 - shower tray and enclosure, vanity and toilet all great quality and still look great. Thanks Altrincham CLiftons!

30 juli 2026
Review zonder uitnodiging
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Antwoord van Clifton Trade Bathrooms

Hi Alan,

Thank you so much! We really appreciate you taking the time to leave a review. I'll pass on your lovely comments to our Altrincham Depot.

Kind regards,

Lizzie - Marketing

Beoordeeld met 5 van de 5 sterren

Exceptional Altrincham

Been working from Ray and his team at the Altrincham depot for around 9 years now, absolutely fantastic team, nothing is never to much trouble, problems are sorted as soon as which helps me no end with staying on time, I've dealt with other companies (not by choice) and when issues arise 2-3 days to sort which puts me behind on work, which in turn effects my next job. Would recommend not only Ray and his team, but Cliftons as a whole to anyone first class service

20 juli 2026
Review zonder uitnodiging
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Antwoord van Clifton Trade Bathrooms

Hi Conrad,

Thank you so much! We really appreciate you taking the time to leave a review. I'll pass on your lovely comment to Ray and the team.

Kind regards,

Lizzie - Marketing

Beoordeeld met 5 van de 5 sterren

Clifton’s Minworth

I have been a builder for over 30years and have used all the merchants out there and they are all pretty soulless, but Clifton’s branch at Minworth is different- because of the staff, they are welcoming, warm and engaging. Debbie and Lucy know all there is to know about all the products and help you to get the right bathroom and components required to make your job exceptional.
I have sent customers to Clifton’s and told them to ask for Debbie and they have all thanked me and have had a great experience, I have on a couple of occasions been stuck on a job and have called Debbie for advice and she has found me the parts I would need to complete the job and put the parts in their van, collected some other parts from other stores and got them out to me on site. Exceptional staff make the branch what it is and Debbie goes above and beyond. A big thank you to all the staff there; 5 stars every time.

22 juli 2026
Review zonder uitnodiging
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Antwoord van Clifton Trade Bathrooms

Hi Gary,

I'm delighted to hear that our Minworth Depot took great care of you. We are always pleased to receive positive feedback about our staff, and we thank you for taking the time to leave your review.

Kind regards,

Lizzie - Marketing

Beoordeeld met 5 van de 5 sterren

I have been using Clifton's minworth…

I have been using Clifton's minworth branch for a couple of years now always an amazing service from Debbie and Lucy always look after us with sales/aftercare never have any issues and amazing products. All the staff are helpful and always friendly.

15 juli 2026
Review zonder uitnodiging
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Antwoord van Clifton Trade Bathrooms

Hi Jack,

I'm delighted to hear that our Minworth Depot took great care of you. We are always pleased to receive positive feedback about our staff, and we thank you for taking the time to leave your review.

Kind regards,

Lizzie - Marketing

Beoordeeld met 5 van de 5 sterren

Bathroom

We first went here in April and with Debbie we brought a complete bathroom and flooring for bathroom and kitchen which she helped us all the way
After all completed last week to realise we did not have enough flooring with 1 phone call she was able to get all delivered within the hour for the fitter to finish the flooring

23 juli 2026
Review zonder uitnodiging
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Antwoord van Clifton Trade Bathrooms

Hi Susan,

Thank you so much! We really appreciate you taking the time to leave a review. I'll pass on your lovely comment to Debbie and the team.

Kind regards,

Lizzie - Marketing

Beoordeeld met 5 van de 5 sterren

Great bathroom supplies…

I can recommend Clifton trade bathrooms in Minworth Sutton Coldfield for excellent service by Deb and the team. Great selection of products at good prices. Always happy to help.

29 juli 2026
Review zonder uitnodiging
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Antwoord van Clifton Trade Bathrooms

Hi Mr Embrey,

We are truly grateful for you taking the time to leave a review. Your kind comments will be passed on to Deb and the team.

Kind regards,

Lizzie - Marketing

Beoordeeld met 5 van de 5 sterren

1st class service at the right price !

1st class service at the right price !!
Especially Deb and Lucy being very efficient

26 juli 2026
Review zonder uitnodiging
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Antwoord van Clifton Trade Bathrooms

Hi Tony,

I'm delighted to hear that Deb and Lucy took great care of you. We are always pleased to receive positive feedback about our staff, and we thank you for taking the time to leave your review.

Kind regards,

Lizzie - Marketing

Beoordeeld met 5 van de 5 sterren

Joanne at the Bolton branch saved the…

Joanne at the Bolton branch saved the day today.
Excellent super fast service 😁

29 juli 2026
Review zonder uitnodiging
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Antwoord van Clifton Trade Bathrooms

Hi Sam,

I'm delighted to hear that Joanne took great care of you. We are always pleased to receive positive feedback about our staff, and we thank you for taking the time to leave your review.

Kind regards,

Lizzie - Marketing

Beoordeeld met 5 van de 5 sterren

Fantastic staff friendly service and…

Fantastic staff friendly service and price

always accommodating

I always use cliftons minworth
For a few reasons the main being.
Debbie always ready to help gives the best prices and service

16 juli 2026
Review zonder uitnodiging
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Antwoord van Clifton Trade Bathrooms

Hi Antz,

I'm delighted to hear that our Minworth Depot took great care of you. We are always pleased to receive positive feedback about our staff, and we thank you for taking the time to leave your review.

Kind regards,

Lizzie - Marketing

Beoordeeld met 5 van de 5 sterren

We've used this merchant for a while…

We've used this merchant for a while now and never had any issues, great product and a helpful team of staff. Deb and Lucy are a especially helpful whenever we are there, definitely recommend!
Minworth branch

29 juli 2026
Review zonder uitnodiging
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Antwoord van Clifton Trade Bathrooms

Hi Matt,

I'm delighted to hear that our Minworth Depot took great care of you. We are always pleased to receive positive feedback about our staff, and we thank you for taking the time to leave your review.

Kind regards,

Lizzie - Marketing

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