DMF Reviews 

Delivered fast. Good condition! Would recommend ❤

Ordered midnight mirage pajamas which was pre order product set to be in stock by end of September. I ordered on Nov 15, and receive no updates at all on status for 8 days, tried contacting via every single way, email, instagram, online chat and absolutely no replies. Highly unrecommended, you will have great uncertainty on when your product will arrive.

I ordered the Han celebrate pop up POB with the SKZOOs and it arrived safely!

Everything was perfect. The website ist really nice, prices are good , delivery on point, well packaged products and sweet freebies. Thanks a lot !

Not the best communication but still a great shop. Shipping is always fast and in good condition

Everything i ordered arrived on time and in amazing condition, will definitely order from them again!

Y’all… please avoid this bootleg lil store at all costs 😭😭😭😭 There’s no communication with them and the pre-order dates feel like they just pulled them out of a hat and said “yeah that sounds good”. If it says shipping is in February, ur gonna be waiting for many many MAAANYYY more months. (Mind you, I haven’t gotten any updates or even a reply back to any of my emails since I ordered something nearly half a year ago. And yes I know about the “customer service” hours.) Is this website ran out of someone’s basement? omfg I’m actually shocked that anybody can be this bad lmfao

Dreadful customer service, my item was meant to be shipped end of October 2025, it's now the 14th November and they have ignored all contact from me, not replied to me once! I gave them enough chances to respond and I am now out of pocket! I get there can be delays but you could respond to queries!

The package arrived quickly and safely! I also got some cute freebies! I'm so happy with my order 🤍

I ordered a Zerobaseone album on sale and delivery was quick (noting that it was already ready to ship). Nice packaging, no damaging whatsoever and came with a top loader as a freebie. I'm pleased :]

so so kind!! everything was wrapped PERFECTLY and all came in beautiful condition and safely! i will be buying from again, thank you 💓💓

Stock was shipped very promptly, everything arrived well and it was perfect! Just what I ordered!

a lovely experience! all the products were shipped in a high quality bubble mailer that made sure the albums were protected, and the photocards were wrapped seperately as well! it is obvious lots of care went into wrapping it. and they even gave us a freebie! would shop here again definitely xx

Amazing always super cute freebies!! My friend and I ordered the micro skzoos so cute!!

Thank you so much, great seller as always.

Ordered albums, arrived very quickly and it great condition, nice packaging and no damage. Would highly recommend.

I ordered SKZ sauna pc pack in August. Said it would ship mid October. No shipment, no update. Emailed customer service, no reply. Pretty disappointed as I was really excited to find their website.

Lovely! Arrived in time with a little gift too! 😍

I tried to make an order of Stray Kids DominATE CelebrATE merch and used a 15% discount code I was given as a reward.
I entered the discount code and got the discount. I then went to log in to my SHOP account to get points and the discount was lost.
I understand that sometimes these things happen, but I have emailed the Customer Service team 3 times with no reply.
I'm aware the preorder period will be ending and so need to make the purchase now, but it is disappointing as I have lost out on £50 and haven't received any reply.
It's really hard to purchase at an online shop that doesn't respond to your emails when you are having trouble.

This is my second time shopping from DMF, and both times my orders have come quickly and well packaged :)