We stayed at one of Debbie’s Villas at Championsgate in Davenport. The welcome pack on arrival was very much appreciated after the long journey. The communication with Debbie's Villas befor... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
We stayed at one of Debbie’s Villas at Championsgate in Davenport. The welcome pack on arrival was very much appreciated after the long journey. The communication with Debbie's Villas befor... Toon meer
Bedrijf heeft geantwoord
The villa was exactly as described. There was plenty of space and it was very well equipped. I just had an issue with the height of all the beds as I need to transfer in and out with a slide board.... Toon meer
Bedrijf heeft geantwoord
We have used Debbie Villas on numerous occassions for our family holidays when our boys were younger, we returned to Florida with our boys now Dads, with their familys. We booked a villa for 9 of us,... Toon meer
Bedrijf heeft geantwoord
Excellent from booking to coming home. Swift response to queries, sorted out a new villa when our original one had been flooded before arriving. Price matched the new villa with the old. Nothing was t... Toon meer
Bedrijf heeft geantwoord
Debbie's Villas is the perfect choice for anyone looking to book a villa holiday in Orlando. With over 25 years of experience arranging holidays to the Sunshine State, we have the expertise to provide you with an unforgettable vacation. When you book with us, you're not just getting a place to stay for a few weeks - you're choosing a home away from home. We take pride in our property selection process. Each villa on our website has been inspected and approved by our team at Debbie's Villas. We only feature properties that meet our high standards. We are a proud member of ABTA and ATOL so you can book with confidence, knowing that your holiday is financially secure. We adhere to ABTA's strict Codes of Conduct, and our customer service is second to none. We have many happy guests who return to us time and time again, and on top of this, when you book a package holiday through Debbie's Villas, you're also protected under the Package Travel Regulations. Our sales team is highly experienced and knowledgeable about the area, and they regularly visit Orlando to inspect our villas and improve their understanding of the local attractions. We call you before your holiday to answer any last-minute questions you may have, and we follow up with you after your stay to gather feedback and continue to improve our service. At Debbie's Villas, we take pride in offering our guests a truly exceptional experience. Book with us today and discover the magic of Orlando for yourself!
Commercial Road 139, TN12, Paddock Wood, Verenigd Koninkrijk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Words can not describe what a wonderful company Debbies Villas are. Mike, Lucie and the team are the most professional, kind and genuine people I have ever dealt with as a customer. Nothing is too much trouble ever. I would give 10 stars if possible

Antwoord van Debbie's Villas
Amazing service!
Makes a lovely change to actually have a company call you before you travel to make sure everything’s ok and to make sure you’ve received everything they have sent you. Will definitely book with them again.

Antwoord van Debbie's Villas
The villa was as expected and had everything you needed, including a gift package from the owners, tea, coffee, milk, sugar, water, cereal, biscuits a lovely little starter gift for when you get there.
The bad part is the day before leaving someone from Debbie's Villas called to check everything ok but to warn me that customers were having problems with Dollar/Thrifty car hire people. They warned us they would try and say we did not have the cover we needed including breakdown, we knew we had everything and had been before so knew they may try this. But it was worse than expected, they tried to upgrade us a car for an extra 20 dollars per day, we said no and they went on and on, so we knew we would get stitched up on our car then when we went to get it and we was correct it was a very small SUV, basically get 1 suitcase 2 at a push in this car, we have a small suv at home and can get 4-5 suitcases in. In the past most car companies will give you bigger not smaller but as we stood our ground we knew this was going to happen but we was not going to pay another 240 dollars. What I would say is do NOT use Dollar/Thrifty with Debbie's Villas, they may look cheaper but you will have lots of problems, I thing they should stop offering their cars so customers don't have to go through this after a long flight. Debbie's Villas should just use the reputable companies that won't do this, especially as they know this will happen. That or do you own car hire but not through this company.
Another thing is not all villa's will have safe's as we found out, in every other villa we have stayed in with other companies there is always a safe. Now they may say you are in a safe area, but we all know that break-ins can happen anywhere and if you don't have your expensive items/passports in a safe place you may find you aren't insured, so just one thing to check before going.

Antwoord van Debbie's Villas
Absolutely brilliant service, everything went so smoothly and they were really helpful and answered any questions we had. The villa was as expected and car hire was done for us. I honestly wouldn’t hesitate to use them again and would recommend 100%

Antwoord van Debbie's Villas
Villa was as described.
Clean.
Was a couple of wee issues. But minor didn’t even report. I.E. most of the cups were chipped.
Booking was easy they kept in touch through the process
With prompts when to pay, Codes etc.
answered any queries we had promptly.

Antwoord van Debbie's Villas
Just returned from a 3 week stay in a villa rented from Debbie’s villas in Champions Gate ,Can’t fault them as I had a a few calls before going wishing we have a good holiday and one when we arrived back asking if all went okay .
I wasn’t going to write a review on the villa as it wasn’t as nice as we had expected.but if I had read a review like this I would have changed villa .
I had a call a few months before going informing me 2 rooms had been changed and pictures were sent ,which looked great, in reality it was either a secondhand purchase or homemade using scrap timber .
The night we arrived a note was left stating tumble drier and oven broken but new ones had been ordered and were delivered 4 days later,I contacted onsite management and they got us 2 drying racks sent that day .
The-next problem we had to report was a leak in the ceiling which turned out to be the upstairs aircon had a problem, again management guy came out and temporarily sorted as it was a Sunday till it could be fixed , apparently downstairs one had the same problem the week before we arrived.
The games room ,all items old and well used, broken knobs ,pockets on pool table ripped balls fell through onto the floor ,the old tumble drier dumped in there too.
Pool area tiles need re levelling ,furniture needs a good clean had food stains on reverse of cushions ,broken zips ,well used towels ,sun beds and small tables were dirty and need steam cleaned
The mattress in bedroom 3,someone previously had said it had sunk in middle this had still not been replaced.
The furniture throughout villa is old and sagging
Showers poor water flow
I can’t complain about onsite management as everything I reported was sorted ,
The bigger things above I didn’t report till we came home, as too many wee things reported and the villa needs to be updated by the owners, the management team were great but can only do so much
A deposit for damages is taken when booked ,maybe some of the owners fee should be kept back for compensation for the renters
The Location of Championsgate is not too far away from Disney but the traffic makes it a long commute took much more than the 25 mins stated everyday and going to universal was even longer
The onsite facilities not great either ,you have to sign in and your bags are checked as you weren’t allowed to take juice etc in with you ,we had our cool flasks taken off us ,to collect when leaving .no sun shades around cramped pool area unless you paid for a private shack ,didn’t stay long as we couldn’t find anywhere to sit ,
Golf course onsite ,staff rude and tried to get my husband and sons to leave course before finishing game as he wanted home early
Would definitely look at other villas from Debbie’s villas but Wouldn’t go to Championsgate again

Antwoord van Debbie's Villas
We booked our villa nearly a year in advance. The service was exceptional from the beginning, we had to make a change then change it back a couple of weeks latter which they were more than happy to accommodate us. Then about 10 weeks before a problem arose with our villa and they went above and beyond to find us another villa which was even higher in standards then our original villa.
We cannot recommend them any more highly, there service is amazing. They ensure that they deliver a 1st class service. The villa was beautiful and well equipped. The management company in Orlando were always quick to respond. All in all Debbies villas ensures from the moment you book with them everything has to meet the highest standard.

Antwoord van Debbie's Villas
I was disappointed with the lack of control Debbie’s have to deal with the smoking of Marijuana, loud music, adults and kids screaming till 3am almost every night. It completely ruined our enjoyment of the holiday, and we had our two children with us who should not have been exposed to the awful smell of Marijuana, it was consistent throughout the day and made using the pool for the kids unpleasant, so they stopped using it, and even when a change over of guests happened we still had the exact same problems, considering smoking weed in a rental holiday home is illegal and they have a policy that noise must be kept down after ten, nothing was done. When i was called by Debbie’s to check how our holiday had been, there was no offer of a refund for this, only thing offered was 5% off if we booked again, even though this holiday was over £20,000 and ruined by incompetence, a refund should of been given due to loss of enjoyment on this holiday. This was also reported to Debbie on our first day and again to the man who came out to fix our food disposal unit that was broken, and all i was told was to ring the sheriff, we are not local and have no idea how to deal with this on our own and what repercussions we could of faced from the other people. I have used Debbie’s for 3 years in a row, but will be looking elsewhere to a company that can control the environment they rent villa from in the future. Such a shame because the villa was lovely and well maintained.

Antwoord van Debbie's Villas
We have used Debbie’s villas for 4 years now and can’t fault anything about their service. We won’t book with anyone else now.

Antwoord van Debbie's Villas
Everything was so easy from booking to arriving first class service

Antwoord van Debbie's Villas
Very helpful, always go out of their way to ensure you get exactly what you are looking for, communication is second to none and again when you get home, always a phone call to ensure you were happy and that everything went well.

Antwoord van Debbie's Villas
Excellent service both before and after.
We had one slight issue with the villa and someone came out and dealt with it within two hours.
We will definitely use Debbie’s villas again.

Antwoord van Debbie's Villas
We have always chosen Debbie’s Villas for our holidays to Florida, with our last being in 2019 and now this year in July 2026. Every experience has been outstanding, which is why we have continued to book with them since 2012.
The villa was immaculate, well maintained, and exactly as described in the listing and photographs. It was equipped with everything we needed for a comfortable stay, and all of the information provided before and during our holiday was clear and easy to follow. The contact details and instructions for reaching the local management team, should assistance have been required, were readily available, giving us complete peace of mind throughout our stay.
What really sets Debbie’s Villas apart is their exceptional customer service. Before we left the UK, we received a courtesy call to ensure we had all the information we needed and that everything was in place for our trip. After we returned home, they contacted us again to check that we had enjoyed our holiday and to gather feedback on our experience. This level of personal service is rare and demonstrates how much they value their customers.
I cannot recommend Debbie’s Villas highly enough. Their professionalism, attention to detail, and consistently excellent service have kept us coming back for well over a decade, and they will continue to be our first choice whenever we visit Florida in the future.

Antwoord van Debbie's Villas
This was our 4 year in a row now we have booked with them and I’ve always been so helpful and looking to book next year now

Antwoord van Debbie's Villas
The villa was everything we hoped it would be. The pictures of the villa were good but the reality was even better!! Best villa we have ever stayed in. Debbie's villa made the booking completely stress free and were extremely helpful when I contacted them. For the first time on a villa rental I did not need to contact the local operators which was excellent in itself. Could not recommend the villa highly enough.

Antwoord van Debbie's Villas
Fantastic villa great service have used last 2 years already looking for next year

Antwoord van Debbie's Villas
Debbie’s villlas made booking a villa for our holiday very simple with their website very easy to navigate and find what we were looking for. Recommended

Antwoord van Debbie's Villas
The villa was in immaculate condition throughout. Probably better than described. I spoke to the staff on a few occasions before arriving and also whilst we were there I called to ask a few questions and they couldn’t have been more helpful. The location was pretty good as long as you have transport. Only about 20 minutes drive from Universal Studios. If I decide to visit Florida again I’ll definitely be booking through Debbie’s Villas and I’ll likely be asking to have the same villa. It really was out of this world.

Antwoord van Debbie's Villas
Nothing but praise for the team at Debbie's Villas! We initially booked a villa in Davenport however, the owner decided to pull it for the dates we wanted. The team took down exactly what we were looking for and found us another villa (bigger) in a great location for the same price.
We received the pack for the villa in good time for the holiday and they were in touch when they were notified by the management company about an issue with the washing machine.
Great communication throughout and would use them again and recommend them to anyone else who wants a villa in Florida!

Antwoord van Debbie's Villas
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.