Device Doctors Reviews 313

I received an excellent same day service and the problem was quickly resolved . From first contact to Dan the engineer who was helpful , patient and very knowledgeable.
I would recommend and use Device Doctors again.

A very easy booking experience with personal attention by phone if needed. The main attraction for me is that the device doctor comes to you in the shape of a reassuring, smart and skilled young person, who gets the job done. Always such a relief to an oldie who worries about techy stuff.

He was on time and he done a good job with my phone

So helpful, I am clueless about laptops, printers etc but Dan and Graham sorted my problems. Excellent service from this company

Device doctors were brilliant. They initially diagnosed my laptop with a screen issue which I paid to have replaced. But the problem continued so they took the laptop away again to diagnose with out further cost. Eventually, after realising it was a board issue which they were unable to fix they were able to replace the laptop offsetting the cost with what I had paid in repairs. They were accomodating in arranging appointments which fit into my busy schedule. They were friendly and communicative at every turn and I will definitely go to them with future computer repair needs. Brilliant staff and company

service to begin with was fantastic,they were quick to pick up the laptop and they were thorough with there service. they were easy to talk to and simple in there explanation would highly reccomend

Thank you Tom and your team for all your help with my new laptop. I am 100% out of my depth when it comes to computers but you made sure I got the right laptop for the job I do and at a great price. THANK YOU - you are all stars!

They did everything they said they would do in a professional and timely manner

Excellent service. Reasonably priced. Quick scheduling of the appointment and love that they come to you! Made it painless and very easy. Great business model!

Speedy response to deal with PC crash. Technician who attended aas. Personable,friendly and knowledgeable. Problem resolved within 20 minutes. Great service!

Had a Mac crash problem. Contacted late Thursday. Phone call on Friday. Appointment arranged for Monday. Technician arrived as promised on Monday morning Problem resolved and Mac back in action
Great service!

Knowledgable, clear & helpful. Obviously know their stuff, will tell you detailed tech stuff if you want to know but also talk in normal language. Highly recommended.

The young man was very helpful nothing was too much he sort it out me i would recommend to anyone and thank you

Amazing service from device Doctors? The lad that came to mine ( sorry did not get your name) Was excellent. Followed my instructions correctly as where to find me as I’m a little remote in the countryside. I highly recommend this company. Excellent work, thank you so so much.

What can I say, great guys, all of them. Dan took the fact that the PC was having issues personally and made it his mission to resolve it. After home visits, taking the PC away and numerous phone calls (At weekends I might add) sadly the issue was Intel's end and no reflection on Dan and the boys. This didn't stop Dan giving a ton of advice on component replacement and again more phone calls. Don't think "Will these guys help?", they WILL and will be super professional and courteous throughout and will treat your PC as if it is their first born.

I had a great experience with Device Doctors. I got them to build me a custom PC. I worked with Dan who took time to listen and understand my requirements and was a pleasure to deal with - his enthusiasm and level of care was second to none. Highly recommended.

Great phone customer service and friendly staff in person who help and support and get the job done. Will recommend and probably use these guys again!

We booked and got an appointment that suited us within 2 days. They turned up on time and fixed the phone quickly and without fuss. Thank you very much!

After contacting the PC manufactures who could not help and a competitor who diagnosed the issue as terminal, I contacted Device Doctors who knew straight away what the issue was, collected the PC same day repaired and returned it the following day and pleased to say all seems to be working well.
All done politely, very efficiently and at a reasonable cost.

A really friendly and professional team. I was especially pleased that they could come to me, and they gave clear and helpful answers to my questions. Would highly recommend.