Device Doctors Reviews 313

Excellent service,Brandon was very helpful.Would highly recommend and they come to you which is even better.Definitely worth the money .

Excellent customer service. Problem solved and explained comprehensively. Helpful and efficient. Will continue to use them for sure.

Great service well presented showed up on time did job all good works great couldn’t ask for more , thanks Pat

Excellent service - actually carried out in my drive! Would certainly use Device Doctors in the future and would highly recommend.

Seemingly 'no job too big' for these guys. Got my data back from an otherwise dead iPhone. Very helpful & honest conversations. Would highly recommend to anybody wondering if these are the guys to trust your device with.

Excellent service from their representative, Brendan. I explained the computer problems and he dealt with them efficiently. He gave me lots of additional advice and was nice and friendly.

I called Graham when my laptop unexpectedly powered off. He responded within the hour with general questions and directions to their new office space. There was no charge for the initial assessment and the charger, which was fairly new, was found to be the fault. With no repair necessary he still took the time to cover options to replace my 2013 mac and the varying service plans they offer to set up new models, all explained in terms a 'non techy' could grasp. Thanks Graham. Much appreciated.

A power issue with my PC was quickly diagnosed at home despite my original thoughts as to the problem. A spare PSU was installed in place of the defective, all cabling being carefully laid and secured.
The whole effort took about an hour and left me delighted. Thank you Device Doctors. 5 Stars.

A local business with a professional service - not just an account number. Great communication thoughout repair to phone. Have already recommended to friends and family. Will certainly use for future IT repairs or upgrades.

Being no great technical expert I had an issue with my photo files syncing with a newly purchased iPhone. I had an online consultation with Graham who resolved the issue for me in a very timely manner and he could not have been more polite and friendly. Would have no hesitation in seeking or recommending assistance from this company in the future.

Such a good firm, laptop stopped working and the team diagnosed the problem quickly and kept me informed all the way through. Whilst the laptop was terminal they then extracted the hard drives and installed them in my new PC. Great small team of experts and I wish them all the best in their new location.

Good price, timely professional service all done without having to leave home. 5*

Very Professional Company to deal with, Excellent Service. Good Communication throughout.
Would Strongly Recommend Them

The service I received from Graham was outstanding. Very open on pricing and what work would be required before it took place. He could not be more supportive in terms of helping me understand the issue with my laptop and getting it back in full working order.

I had excellent service from these guys recently when my iMac refused to start. Frankly I thought it was completely broken but they were able to get it up and running again very swiftly. It is actually better than it was before it went in for repair. They were very polite, efficient and swift and I was happy with the cost of the repair as it saved everything I had on my computer and meant I didn’t have to buy another one.

Device Doctors offer an exceptional service, their customer service is excellent. I like the fact that you can arrange a visit in the comfort of your own home and everyone is so helpful and understanding.

Did an excellent job , very quickly and were on time.

Telephone answered promptly and pleasantly. Home visit arranged - could have had the next day.
Technician arrived at the time stated and was efficient and friendly. Ensured that I understood what he was doing to correct the problem. When primary fault corrected I was asked if there was anything else needing attention to complete the full time booked

Excellent service at a great price

Device doctors take a callout fee in advance and secure a mutually convenient appointment in your own home. Give them as much information as you can so they can attempt a repair onsite. I was very lucky and had mine repaired onsite. Follow-up call came two days later to check everything was working well, and it was.
Friendly, polite and very efficient, they did not try to blind me with science and I am a very happy customer