Direct365 Reviews 

11.860
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have recently had dealings with Mike Charman on the sales team. He was very helpful, quick to respond and very pleasant to deal with. He sorted my waste disposal needs without fuss despite me asking... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent Service from Kyle Richardson I’ve recently arranged clinical waste and sharps collection services with Direct365, and I couldn’t be happier with the service I’ve received from Kyle Ri... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic service from start to finish! Mike was extremely helpful, friendly and professional throughout the whole process. He made everything really straightforward, answered all my questions and was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I would like to express my sincere appreciation to Mike Charman for his outstanding help and support. He was extremely patient, professional and attentive, and took the time to carefully help me r... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kantoorbenodigdheden winkel
  2. ook in
  3. Afvalverwerkingsbedrijf
  4. Business to Business-service
  5. Kantoorbenodigdhedenwinkel
  6. Sanitairwinkel
  7. Vuilnisophaaldienst

Over Direct365

Geschreven door het bedrijf

Here at Direct365, our aim is to provide UK businesses with a service that allows them to concentrate on what they do best and leave the rest to us. This includes services such as waste collection, washroom servicing, PAT testing and legionella testing to a range of products such as toilet roll, paper towels, defibrillators and hand dryers.

We ensure our customers stay compliant by maintaining a large network of suppliers. We compare the prices of hundreds of suppliers to make sure we can offer the best prices and the highest level of service at all times.

Take a look at our range of products and services on our website at www.direct365.co.uk.

Direct365 - Supporting you and your business

Geschreven door het bedrijf

Most Competitive Deals on the Market
We constantly check our prices against our online competitors to ensure that wherever possible, we offer you the best deal. If you find a better price anywhere else, call us and we'll do our upmost and match it.

Free Shipping on all orders over £150

We offer next day delivery on thousands of products

Our washroom consumables are usually shipped with next working day delivery as well as our baby changers. This allows you to concentrate on what you do best!

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

12K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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4,7

Alle reviews

(11.860)

1.443 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Dealing with Mark Charman was very…

Dealing with Mark Charman was very easy. His help in arranging my disposal of sharps bins was definitely needed. The 1 of the bins i had was wrong. Many thanks

15 oktober 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback. We're pleased to hear that Mark Charman made the process easy and was able to help arrange your sharps bin collection. We're glad we could get everything sorted for you and appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

"Great experience with the retentions…

"Great experience with the retentions team. Natasha handled my renewal very professionally and quickly. She made the whole process easy and stress-free. Excellent customer service, thank you!"

16 oktober 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your fantastic feedback. We're delighted to hear that Natasha handled your renewal professionally and efficiently, making the whole process easy and stress-free. We really appreciate your kind words and are pleased you received excellent customer service.

Beoordeeld met 5 van de 5 sterren

Really good service with responding to…

Really good service with responding to emails & super helpful. Im starting out a new career path & Mike was super helpful answering any questions I had. Thanks!

16 oktober 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your kind feedback. We're delighted to hear that Mike was so helpful and responsive throughout your enquiries. Starting a new career path can bring lots of questions, so it's great to know he was able to provide the support and guidance you needed. I'll be sure to pass your comments on to Mike. Wishing you every success in your new role, and thank you for choosing Direct365!

Beoordeeld met 5 van de 5 sterren

Great Customer Service Skills

Really good Cheryl King been always very professional.

16 oktober 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback. We're delighted to hear that Cheryl King has consistently provided a professional service. I'll be sure to pass your kind comments on to Cheryl. Thank you for choosing Direct365!

Beoordeeld met 5 van de 5 sterren

Gabrielle was excellent being very…

Gabrielle was excellent being very concise and fast to respond. Many thanks

15 oktober 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback. We're delighted to hear that Gabrielle provided such excellent service and that her concise communication and quick responses made a positive difference. I'll be sure to pass your kind comments on to her. Thank you for choosing Direct365!

Beoordeeld met 5 van de 5 sterren

Kyle was super helpful

I had a phone call this morning with Kyle at Direct 365 and he was super helpful. Everything was explained really well and answered all my questions answered even when I went over some of them again he was really patient and happy to reiterate what he’d said so I fully understood. Highly recommend. Thanks

16 oktober 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your wonderful feedback. We're delighted to hear that Kyle was so helpful, patient, and took the time to answer all your questions clearly. It's great to know he made sure you felt fully informed and confident throughout the call. We really appreciate your recommendation and kind words.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service! Many thanks to Mike for his quick responses, clear explanations and efficient handling of my enquiry. He made the whole process easy and straightforward. Very professional and helpful. Highly recommended!

16 oktober 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your wonderful feedback. We're delighted to hear that Mike provided such quick, professional, and helpful service. It's great to know he made the process easy and straightforward for you. We really appreciate your recommendation and look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

I contacted direct 365 for a quote…

I contacted direct 365 for a quote regarding our fire lighting testing we had been let down by our current contractor over the past 2 years Cheryl made it very easy process had great communication they even managed to under cut them as well thank you again Cheryl

12 oktober 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your fantastic feedback. We're delighted to hear that Cheryl made the process easy and provided great communication throughout. It's great to know we could help after the issues you experienced with your previous contractor and even save you money. We really appreciate your kind words and look forward to supporting you again in the future.

Beoordeeld met 5 van de 5 sterren

Cheryl was efficient and nice to deal…

Cheryl was efficient and nice to deal with.

9 oktober 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback. We're delighted to hear that Cheryl was efficient and a pleasure to deal with. We really appreciate your kind words and look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Dave from sales was amazing m

Dave from sales was amazing m, he explained everything clearly and was the best price around. Great service very happy with my experience thanks to Dave

15 oktober 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your fantastic feedback. We're delighted to hear that Dave provided such excellent service, taking the time to explain everything clearly and helping you find the best solution at a great price. It's wonderful to know you were so happy with your experience. I'll be sure to pass your kind comments on to Dave. Thank you for choosing Direct365!

Beoordeeld met 5 van de 5 sterren

Amazing service & communication from…

Amazing service & communication from Mike Charman to get my contract up and running. Thanks so much Mike

15 oktober 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your fantastic feedback. We're delighted to hear that Mike Charman provided amazing service and communication while getting your contract set up and running. It's great to know he made the process smooth and straightforward for you. I'll be sure to pass your kind comments on to Mike. Thank you for choosing Direct365!

Beoordeeld met 1 van de 5 sterren

When I say that fixing instructions…

When I say that fixing instructions have not been included, I expect to be believed

23 september 2026
Logo Direct365

Antwoord van Direct365

Afternoon, the Admin Support Team at Direct365 contracted our supplier on your behalf to explain you were missing the instructions, the supplier advised that these are printed on a cardboard insert within the package rather than paper, once your response was received further to this we contacted our supplier who provided the instructions to us and these were provided to you on 12th October, please accept our apologies that these were missing and if you have any further issues please do not hesitate to contract us

Beoordeeld met 5 van de 5 sterren

Katy was able to provide me with the…

Katy was able to provide me with the services required and a great price. Very professional and efficient.

14 oktober 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback. We're delighted to hear that Katy was able to provide the services you needed at a great price. It's wonderful to know that you found her professional and efficient throughout the process. I'll be sure to pass your kind comments on to Katy. Thank you for choosing Direct365!

Beoordeeld met 5 van de 5 sterren

Appreciate Mike charman sorting my…

Appreciate Mike charman sorting my quote for clinical waste quickly..all my questions answered well and very helpful to know what was needed.

14 oktober 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback. We're delighted to hear that Mike Charman was able to arrange your clinical waste quote quickly and answer all your questions. It's great to know he made the process clear and helpful from start to finish. We really appreciate your kind words and look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Excellent service.

Excellent service.
Don't have to worry on a yearly basis I get an email, confirm a reasonable price and receive a booking in date.
All done with no hassle!

14 oktober 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your excellent feedback. We're delighted to hear that our service continues to be hassle-free and that the renewal process is so straightforward for you. It's great to know that receiving a reminder, agreeing a reasonable price, and securing a booking date makes everything easy to manage year after year. We truly appreciate your continued loyalty and thank you for choosing Direct365.

Beoordeeld met 5 van de 5 sterren

Renewed for another year with Direct…

Renewed for another year with Direct 365. The customer service is exceptional, far above what we have experienced elsewhere in this industry. Big thanks to Roxanna for your help in sorting the new contract.

13 oktober 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your wonderful feedback. We're delighted to hear that you've chosen to renew with Direct365 for another year and that our customer service continues to stand out. It's great to know that Roxanna was able to help make the renewal process smooth and straightforward. I'll be sure to pass your kind comments on to her. Thank you for your continued trust and support.

Beoordeeld met 5 van de 5 sterren

Great service

Dave provided great customer service, was quick at organising what was needed and was very friendly.

13 oktober 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback. We're delighted to hear Dave provided great customer service and was able to organise everything quickly. We'll be sure to pass on your kind comments.

Beoordeeld met 5 van de 5 sterren

Very efficient

Very efficient. Great communication

12 oktober 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback. We're pleased to hear you found our service efficient and communication throughout was great. We appreciate your support.

Beoordeeld met 5 van de 5 sterren

Great service

Great service so far, affordable prices for new business set up. Siobhan O'Leary was really helpful and guided me through the process stress free.

12 oktober 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback. We're delighted to hear Siobhan O'Leary was so helpful and made the process of setting up your new business straightforward and stress-free. We appreciate your kind comments and wish you every success with your new venture.

Beoordeeld met 5 van de 5 sterren

Speedy responce to my emails and quick…

Speedy responce to my emails and quick resolutions to our problems, thank you Dave Hepworth.

13 oktober 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Speedy responce to my emails and quick resolutions to our problems, thank you Dave Hepworth.

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