Direct365 Reviews 

11.863
•
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have recently had dealings with Mike Charman on the sales team. He was very helpful, quick to respond and very pleasant to deal with. He sorted my waste disposal needs without fuss despite me asking... Toon meer

Beoordeeld met 5 van de 5 sterren

Very quick response to initial query. Received telephone call from Dave Hepworth who then emailed the quote within minutes and then the necessary paperwork to sign once we agreed we were happy to pro... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent Service from Kyle Richardson I’ve recently arranged clinical waste and sharps collection services with Direct365, and I couldn’t be happier with the service I’ve received from Kyle Ri... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic service from start to finish! Mike was extremely helpful, friendly and professional throughout the whole process. He made everything really straightforward, answered all my questions and was... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kantoorbenodigdheden winkel
  2. ook in
  3. Afvalverwerkingsbedrijf
  4. Business to Business-service
  5. Kantoorbenodigdhedenwinkel
  6. Sanitairwinkel
  7. Vuilnisophaaldienst

Over Direct365

Geschreven door het bedrijf

Here at Direct365, our aim is to provide UK businesses with a service that allows them to concentrate on what they do best and leave the rest to us. This includes services such as waste collection, washroom servicing, PAT testing and legionella testing to a range of products such as toilet roll, paper towels, defibrillators and hand dryers.

We ensure our customers stay compliant by maintaining a large network of suppliers. We compare the prices of hundreds of suppliers to make sure we can offer the best prices and the highest level of service at all times.

Take a look at our range of products and services on our website at www.direct365.co.uk.

Direct365 - Supporting you and your business

Geschreven door het bedrijf

Most Competitive Deals on the Market
We constantly check our prices against our online competitors to ensure that wherever possible, we offer you the best deal. If you find a better price anywhere else, call us and we'll do our upmost and match it.

Free Shipping on all orders over £150

We offer next day delivery on thousands of products

Our washroom consumables are usually shipped with next working day delivery as well as our baby changers. This allows you to concentrate on what you do best!

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

12K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 93% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(11.863)

1.446 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very grateful for the help I received…

Very grateful for the help I received today from Kyle Richardson. He was very helpful, polite, understanding and just a genuinely lovely guy. Was a pleasure to receive his help today. The process was quick and cheaper than I expected. I definitely recommend.

24 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your 5* review.
We really appreciate you taking the time to provide us with this positive feedback about the great service Direct365 have provided.
Thank you!
Have a great day!
Direct365

Beoordeeld met 5 van de 5 sterren

Great customer service!

Yasmin was very helpful when our new bin went missing and organised a replacement with the supplier very quickly!

23 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your 5* review.
We really appreciate you taking the time to provide us with this positive feedback about the great service Direct365 have provided.
Thank you!
Have a great day!
Direct365

Beoordeeld met 5 van de 5 sterren

Prompt with queries and follows up with…

Prompt with queries and follows up with emails

10 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your 5* review.
We really appreciate you taking the time to provide us with this positive feedback about the great service Direct365 have provided.
Thank you!
Have a great day!
Direct365

Beoordeeld met 3 van de 5 sterren

Still hasn’t arrived currently 3 days…

Still hasn’t arrived currently 3 days late

26 augustus 2026
Logo Direct365

Antwoord van Direct365

Thank you for your feedback. We're sorry to hear your order hasn't arrived yet. Please contact our customer service team with your order details and we'll be happy to look into this for you and provide an update as quickly as possible.

Beoordeeld met 5 van de 5 sterren

Kyle was really helpful

Kyle was really helpful. I kept asking questions but nothing was too much trouble and he came back with the answers quickly and made everything easy to understand. Due to the nature of my business I was quite slow in responding but he was very patient and accommodating.

23 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your kind feedback. We're pleased Kyle was able to answer all your questions clearly and make the process easy to understand. We appreciate your patience throughout and are delighted to hear you found the service helpful and accommodating.

Beoordeeld met 5 van de 5 sterren

Really great service from 365 Clinical…

Really great service from 365 Clinical Waste. Mike Charman was extremely helpful and got everything set up for me very quickly. He explained everything clearly, including the costs and how the service works, which made the whole process really easy and stress-free.
Would definitely recommend. Thank you Mike!

23 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your fantastic feedback. We're delighted to hear that Mike provided such helpful and efficient service, making the setup process quick, clear, and stress-free. We really appreciate your recommendation and will be sure to pass your kind comments on to Mike.

Beoordeeld met 5 van de 5 sterren

I have just set up with direct 365 for…

I have just set up with direct 365 for my business. Kyle richardson was so helpful throughout, helped explain everything and went through all the options. Amazing service from kyle thankyou!

23 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your lovely feedback. We're delighted to hear Kyle provided such helpful support, taking the time to explain all the options and make everything clear. We'll be sure to pass on your kind words to him. Welcome to Direct365, and thank you for choosing us

Beoordeeld met 5 van de 5 sterren

Straight forward with excellant customer service

Friendly, competent staff. Very efficient and effective in setting everything up for my business. No hard push sales pitch. Straight forward, no nonsense service. Thoroughly appreciated Kyle Richardson's customer service. Would recommend this company.

23 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your wonderful feedback. We're delighted to hear that Kyle provided friendly, knowledgeable, and efficient service while helping set everything up for your business. It's great to know you appreciated his straightforward approach and customer care. Thank you for your recommendation, and we'll be sure to pass your kind words on to Kyle.

Beoordeeld met 5 van de 5 sterren

So far great service- I spoke with…

So far great service- I spoke with Cheryl who was great at talking me through options and what was available. I had been quoted £490 for a fire risk assessment to change our home into a holiday let temporarily, direct365 were very competitive and are doing it for £190- couldn’t believe the difference! Cheryl was super helpful and sent the form straight away, there was a small amendment which was sorted very quickly. Would highly recommend.

23 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your fantastic feedback. We're delighted to hear Cheryl was able to guide you through the options and provide a competitive solution for your Fire Risk Assessment. It's great to know the process was smooth, any amendments were handled quickly, and that you found the service helpful and good value. We really appreciate your recommendation and will be sure to pass your kind words on to Cheryl.

Beoordeeld met 5 van de 5 sterren

David was great help

David was great help, very prompt with replies and information

23 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback. We're delighted to hear David was so helpful and responsive, providing prompt information and excellent service throughout. We'll be sure to pass your kind words on to him.

Beoordeeld met 5 van de 5 sterren

Very quick and easy to set up fire…

Very quick and easy to set up fire extinguishers and fire alarm testing Jack Ball sorted this the next day. Signed the documents now waiting for the contact and to get direct 365 in to do the work another service being provided by them for us happy days.

21 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your great feedback. We're delighted to hear Jack was able to arrange your fire extinguisher and fire alarm testing quickly and efficiently. We appreciate your trust in Direct365 and look forward to providing another great service for your business.

Beoordeeld met 5 van de 5 sterren

Great communication throughout

Great communication throughout the enquiry, quote and assistance.
Sasha Deegan was very professional throughout. Her response to enquiries was very quick and efficient.

22 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your kind feedback. We're delighted to hear Sasha provided professional, efficient service and kept you informed throughout the enquiry and quotation process. We'll be sure to pass on your lovely comments to her. Thank you for choosing Direct365!

Beoordeeld met 5 van de 5 sterren

A fast and helpful response from…

A fast and helpful response from Gabrielle- thank you

21 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback. We're delighted to hear Gabrielle provided a fast, helpful response and excellent service. We'll be sure to pass your kind words on to her.

Beoordeeld met 5 van de 5 sterren

Quick and easy

From contacting Direct365 to placing an order was quick and straightforward. David Hepworth handled our enquiry and followed through

22 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback. We're delighted to hear that David made the process quick and straightforward, providing excellent support from your initial enquiry through to placing your order. We'll be sure to pass on your kind words to him. Thank you for choosing Direct365!

Beoordeeld met 5 van de 5 sterren

Sasha Deagan has been brilliant

Sasha Deagan has been brilliant! Fantastic service overall - I won’t use another firm now!

22 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your fantastic feedback. We're delighted to hear Sasha provided such brilliant service and made your experience with Direct365 a positive one. Your loyalty means a lot to us, and we're thrilled to know we've earned your trust. We'll be sure to pass your kind words on to Sasha. Thank you for choosing Direct365!

Beoordeeld met 5 van de 5 sterren

Efficient

Efficient, quick service.

31 augustus 2026
Logo Direct365

Antwoord van Direct365

Thank you for your feedback. We're pleased to hear you found our service efficient and quick. We appreciate your support and look forward to assisting you again in the future.

Beoordeeld met 5 van de 5 sterren

This is the second time of working…

This is the second time of working with Direct 365 and have always found their service to be efficient and responses are prompt. They always come out the most cost effective! Thanks to Jack for his help in setting up our emergency lighting test, all sorted out with ease, quickly.

18 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your continued support! We're delighted to hear you've found our service efficient and cost-effective. We'll pass your kind words on to Jack and are pleased he made arranging your emergency lighting test quick and easy.

Beoordeeld met 5 van de 5 sterren

I’ve just signed up with Direct365 to…

I’ve just signed up with Direct365 to handle the waste management and washroom services for our cafe, and the experience has been excellent. The setup was quick and hassle-free. A huge thank you to Dave Hepworth for being so helpful and professional throughout the process. Highly recommended!

21 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your kind feedback! We're delighted to hear the setup process was quick and hassle-free. We'll be sure to pass your comments on to Dave, who will be pleased to know he provided such helpful and professional service. We look forward to supporting your café in the future.

Beoordeeld met 5 van de 5 sterren

Great company

Great company,
Cheryl answered in a professional polite voice and delt with my risk assessment booking swiftly and to the point.

21 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback! We're pleased to hear Cheryl provided a professional and efficient service while arranging your risk assessment booking. We'll be sure to pass on your kind comments.

Beoordeeld met 5 van de 5 sterren

Helped with our Legionella Risk Assessment

I enquired online to Direct365 about a Legionella Risk Assessment. I received a call back from Sasha quite quickly. She provided me with the pricing and options available to us. She was really helpful and answered any questions I had. Excellent customer service and made a new customer out of us :)

21 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your fantastic feedback! We're delighted to hear Sasha was able to provide prompt, helpful service and make the process of arranging your Legionella Risk Assessment straightforward. We'll be sure to pass on your kind words to her. Welcome to Direct365, and we look forward to supporting you in the future!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer