Direct365 Reviews 

11.863
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have recently had dealings with Mike Charman on the sales team. He was very helpful, quick to respond and very pleasant to deal with. He sorted my waste disposal needs without fuss despite me asking... Toon meer

Beoordeeld met 5 van de 5 sterren

Very quick response to initial query. Received telephone call from Dave Hepworth who then emailed the quote within minutes and then the necessary paperwork to sign once we agreed we were happy to pro... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent Service from Kyle Richardson I’ve recently arranged clinical waste and sharps collection services with Direct365, and I couldn’t be happier with the service I’ve received from Kyle Ri... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic service from start to finish! Mike was extremely helpful, friendly and professional throughout the whole process. He made everything really straightforward, answered all my questions and was... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kantoorbenodigdheden winkel
  2. ook in
  3. Afvalverwerkingsbedrijf
  4. Business to Business-service
  5. Kantoorbenodigdhedenwinkel
  6. Sanitairwinkel
  7. Vuilnisophaaldienst

Over Direct365

Geschreven door het bedrijf

Here at Direct365, our aim is to provide UK businesses with a service that allows them to concentrate on what they do best and leave the rest to us. This includes services such as waste collection, washroom servicing, PAT testing and legionella testing to a range of products such as toilet roll, paper towels, defibrillators and hand dryers.

We ensure our customers stay compliant by maintaining a large network of suppliers. We compare the prices of hundreds of suppliers to make sure we can offer the best prices and the highest level of service at all times.

Take a look at our range of products and services on our website at www.direct365.co.uk.

Direct365 - Supporting you and your business

Geschreven door het bedrijf

Most Competitive Deals on the Market
We constantly check our prices against our online competitors to ensure that wherever possible, we offer you the best deal. If you find a better price anywhere else, call us and we'll do our upmost and match it.

Free Shipping on all orders over £150

We offer next day delivery on thousands of products

Our washroom consumables are usually shipped with next working day delivery as well as our baby changers. This allows you to concentrate on what you do best!

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

12K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 93% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(11.863)

1.446 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good quick service Cheryl King was very…

Good quick service Cheryl King was very informative and very helpful

11 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback! We're pleased to hear you received quick service and that Cheryl King was informative and helpful throughout. We'll be sure to pass on your kind words. We appreciate your support!

Beoordeeld met 5 van de 5 sterren

I have had a great experience with Direct 365

I have had a great experience with Direct 365 arranging PAT testing for my sites.
Dealing Cheryl King has been a delight to deal with, being efficient and quick to respond to queries.
Overall a positive experience.

11 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback! We're delighted to hear you've had a great experience arranging PAT testing with Direct365. Cheryl King will be pleased to know her efficiency and quick responses made a positive difference. We appreciate your support and look forward to working with you again.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Ashleigh Durham contacted me after I requested a quote online. Communication was excellent, very accommodating, clear information and very competitive price.

10 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback! We're delighted to hear Ashleigh Durham provided excellent communication, clear information, and a competitive quote. We'll be sure to pass on your kind words. We appreciate your support and look forward to working with you.

Beoordeeld met 5 van de 5 sterren

Steph jones was so knowledgeable about…

Steph jones was so knowledgeable about my enquiry, when I called the company .
I was unsure of what I really needed as
I am a small skincare salon.
I now have everything I need , and I know there’s always someone on the other end of the phone if any questions come up .
Thank you

26 augustus 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your wonderful feedback! We're delighted to hear that Steph Jones was able to provide the guidance and support you needed. We're glad we could help you find the right solution for your salon, and it's great to know you feel confident that we're always here to help if you have any questions.

Beoordeeld met 5 van de 5 sterren

Very happy with the service provided by…

Very happy with the service provided by Nicole, was very prompt in sorting out the contract.

7 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback! We're delighted to hear Nicole provided such prompt service and was able to get your contract sorted quickly and efficiently. We'll be sure to pass on your kind words. We appreciate your support!

Beoordeeld met 5 van de 5 sterren

The staff are always so helpful and…

The staff are always so helpful and deliveries days always confirmed weekly.

10 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback! We're pleased to hear that our team is always helpful and that your delivery days are clearly communicated and confirmed each week. We appreciate your continued support and look forward to serving you again.

Beoordeeld met 5 van de 5 sterren

Jack was very helpful and got my quotes…

Jack was very helpful and got my quotes to me in a timely manner, to enable me to get the service put in place.

9 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback! We're delighted to hear that Jack was so helpful and provided your quotes promptly, helping you get the service in place quickly and smoothly. We'll be sure to pass on your kind words. We appreciate your support!

Beoordeeld met 5 van de 5 sterren

Steph has been brilliant

Steph has been brilliant. Very helpful and extremely responsive. Thank you

3 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback! We're delighted to hear that Steph has been so helpful and responsive. We'll be sure to pass on your kind words. We really appreciate your support!

Beoordeeld met 5 van de 5 sterren

Kyle Richardson was very helpful

Kyle Richardson was very helpful. He answered all my questions very quickly and made sure I fully understood the products. All documents were sent over right away. I would recommend :)

10 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback! We're delighted to hear that Kyle Richardson was so helpful, answered your questions promptly, and made sure you fully understood the products. It's great to know everything was sent over quickly and efficiently. We really appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

Great service!

I’ve been really pleased with the service from Direct365 so far. Steph made the whole setup process very easy and straightforward, explaining everything clearly and making sure I understood how it would all work. I’ve already received my first delivery of items and I’m looking forward to my contract starting next month. Thank you, Steph, for making the process so simple!

10 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your lovely feedback! We're delighted to hear that you're pleased with the service so far and that Steph made the setup process easy and straightforward. It's great to know your first delivery arrived successfully, and we look forward to supporting you when your contract starts next month. We'll be sure to pass on your kind words to Steph.

Beoordeeld met 5 van de 5 sterren

Had the best experience with Direct365

Had the best experience with Direct365. In particular Steph Jones. I was on a time crunch to get my waste sorted for my new studio opening and very stressed. Steph managed to sort it in a 10 minute phone call and was very patient when I had millions of questions. Absolutely excellent customer service. Thank you.

24 augustus 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your fantastic feedback! We're delighted to hear that Steph Jones was able to take the stress out of arranging your waste services and get everything sorted so quickly. Providing helpful, patient, and efficient support is exactly what we aim for, and we'll be sure to pass your kind words on to Steph. Best of luck with your new studio opening, and thank you for choosing Direct365!

Beoordeeld met 5 van de 5 sterren

Great Customer Service

I initially sent an online request to direct 365 to have all of my DJ equipment PAT tested and within hours of me sending that request Cheryl gave me a call to go through the process, costs and timeframes for completion which takes a massive burden of me as the business owner that all of my equipment will be tested quickly and efficiently. After sending me the forms to complete I had the signed contract back the next day for me to complete. Great customer service and attention to detail from Cheryl I couldnt ask for a better service

8 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your wonderful feedback! We're delighted to hear that Cheryl was able to guide you through the PAT testing process quickly and clearly, making things easier for you as a business owner. It's great to know her attention to detail, prompt communication, and efficient handling of everything provided the level of service you were looking for. We'll be sure to pass on your kind words to Cheryl.

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience!
Siobhan was very quick to help me with my questions. Thank you

10 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback! We're delighted to hear you had a great experience and that Siobhan was able to help with your questions so quickly. We'll be sure to pass on your kind words. We really appreciate your support!

Beoordeeld met 5 van de 5 sterren

We recently needed an urgent PAT test…

We recently needed an urgent PAT test for our church PA system, and the time window was extremely short. I was contacted by Ms. Sasha Deegan from Direct365, and her support was exceptional from start to finish.She responded quickly, guided us through every step, and made sure we secured the nearest possible test date despite our tight schedule. Her communication was clear, professional, and impressively fast — exactly what we needed during a busy period.
We have now completed the order form and are waiting for the appointment date, and I want to express my sincere appreciation for the outstanding service provided. Sasha truly made this milestone possible, and her dedication deserves full recognition.Highly recommended service, and special thanks to Ms. Sasha Deegan for her excellent assistance.

9 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your wonderful feedback! We're delighted to hear that Sasha Deegan was able to provide exceptional support and help secure a PAT testing appointment within such a tight timeframe. Delivering clear communication, prompt responses, and reliable service is what we strive for, and we're thrilled that Sasha made the process smooth and stress-free for you. We'll be sure to pass on your kind words and recognition. Thank you for choosing Direct365, and we look forward to supporting you in the future.

Beoordeeld met 5 van de 5 sterren

Returning client, good service.

Booked another Fire Risk Assessment through Direct 365 as the first one was done promptly and competitively priced. Cheryl made the arrangements quickly and efficiently.

9 maart 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your continued support! We're delighted to hear that you chose Direct365 again and that your first Fire Risk Assessment was completed promptly and at a competitive price. It's great to know that Cheryl made the arrangements quickly and efficiently. We'll be sure to pass on your kind words.

Beoordeeld met 5 van de 5 sterren

Dealt with Steph jones

Dealt with Steph jones, she was very helpful and professional. Thank you

9 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback! We're delighted to hear that Steph Jones was helpful and professional throughout. We'll be sure to pass on your kind words. We appreciate your support and look forward to working with you again.

Beoordeeld met 5 van de 5 sterren

Kyle Richardson helped me with a quote…

Kyle Richardson helped me with a quote and setting everything up. He answered questions promptly and was overall really helpful.

9 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback! We're delighted to hear that Kyle Richardson was able to help with your quote and setup, and that he responded promptly to your questions. We'll be sure to pass on your kind words. We appreciate your support and look forward to working with you again.

Beoordeeld met 5 van de 5 sterren

Katy responded in good time and…

Katy responded in good time and provided all the information I required.

9 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback! We're delighted to hear that Katy responded promptly and provided all the information you needed. We'll be sure to pass on your kind words. We appreciate your support!

Beoordeeld met 5 van de 5 sterren

Good communication especially with…

Good communication especially with Ashleigh who has been most helpful. Company did all they promised. Responded to my request quickly and efficiently

8 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback! We're delighted to hear that Ashleigh provided such helpful support and that our team delivered on everything promised. We appreciate your kind words and are pleased we could respond quickly and efficiently to your request.

Beoordeeld met 5 van de 5 sterren

Cheryl King was great and very…

Cheryl King was great and very professional

8 september 2026
Review zonder uitnodiging
Logo Direct365

Antwoord van Direct365

Thank you for your feedback! We're delighted to hear that Cheryl King provided such professional service. We'll be sure to pass on your kind words. We appreciate your support and look forward to assisting you again.

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