DHS | Dream Home Store Reviews 

3.187
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I am absolutely delighted with the bed that was delivered. The furniture is of exceptional quality, and the materials used are brilliant. I would also like to express my sincere thanks to the courie... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I purchased grey flutina bedroom furniture & it is absolutely gorgeous. So well made & packaged securely with no damage. I have since purchased a dining table& eagerly awaiting delivery. I certainl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have ordered my chairs, they have arrived in 48 hrs. The communication was excellent from the company,even the driver, bless him, had a long long day, called me an hour before he arrived. Still smil... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service from the start, good pricing with discount added as well. The delivery was excellent and our driver Mantas was so helpful. He updated on his ETA, then rang mysrlf 5 mins from delivery. H... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel
  2. ook in
  3. Kindermeubelwinkel
  4. Meubelfabrikant
  5. Slaapkamermeubilair winkel
  6. Tuinmeubilairwinkel
  7. Woonkamermeubilairwinkel

Geschreven door het bedrijf

Welcome to Dream Home Store – your ultimate destination for premium Furniture and Lighting. We’re committed to offering you the perfect blend of quality, durability, and affordability to transform your home effortlessly. Why Shop with Dream Home Store? ✔ Superior Quality – Enjoy premium furniture backed by a 30-day money-back guarantee and a 1-year warranty—no conditions attached! ✔ Fast & Free Delivery – Get your order delivered the next day across the UK (delivery times may vary for heavier items). ✔ Flexible Payment Options – Shop with confidence using secure payment methods, including Buy Now, Pay Later. ✔ Guaranteed Satisfaction – We prioritise your happiness with dedicated customer support from 8 AM to 5 PM, Monday to Saturday. Upgrade your home with style and ease – Shop Now!


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(3.187)

1.932 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Delivery was quick

Delivery was quick, and Ignas Vir was very helpful. He asked me where I wanted the packages to be left, which made things much easier and more convenient. Great service!

15 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your lovely feedback! 😊 We’re delighted to hear that you were happy with the quick delivery and that Ignas Vir provided such helpful and considerate service.

We’re especially pleased that he made the delivery more convenient by checking where you would like the packages to be left. We’ll be sure to pass your kind words on to Ignas! 🌟

Thank you for choosing Dream Home Store, and we hope to serve you again in the future!

Warmest regards,
The DHS Team 💫

Beoordeeld met 1 van de 5 sterren

Ordered a bed, mattress, tv stand, coffee table.

Ordered a bed, a mattress, a large TV stand and a coffee table, £640+.. received an email to say it would be delivered wednesday 23rd september between 1:44pm and 6:14pm.. then the day before delivery i received a text stating the same though with a scheduled slot of 2:44pm and 3:44pm with a tracking link, though there was nothing and nobody to track it just showed my house location on a map and that is it. No items have arrived, no call to explain why, no communication what so ever, they do not answer the phone and no emails have been replied to, i have had to take the day off work to make sure i am in for delivery and i have wasted a day and lost earnings now because of their failure to communicate or even deliver the products i paid for.
I have now emailed to say i just want a refund for the prpducts that have never arrived and i will purchase items elsewhere when i get time as i can't take any more days off work to sit around for nothing again. First time using DHS and it will be my last, after reading other reviews i can see this is a pattern from them, the day after the delivery slot they emailed saying they were delivering that day and to make sure i was home! What an absolute joke! I was at work and so was my partner, i had to arrange for a friend to go to my house to receive the furniture, upon arrival the boxes were opened and there was damage to one of the items (scratches and a chipped edge to the TV stand and coffee table) i messaged them with images and they offered a partial refund.. a small 2.5% equalling £15 so i refuses and said that wouldn't cover the issue nor the problem with delivery being a day late, they then offered £30 refund for the issue but on the conditions that i delete this review!! I replied with that i won't be blackmailed to change my review to a Positive one or delete it on the basis of being offered a rubbish amount of refund.. and that is what it is.. blackmail. I stated i would reflect my review to be honest and not lie in order to mame it postive if it wasn't.. they stated that they wouldn't action the refund unless i confirmed i deleted the review first!!! Over a week later they have now emailed to ask if i will remove the review, I have screenshots of the emails where this exchange took place if anyone doubts their methods! They are absolutely diabolical, i have now updated this to reflect a true experience with this company. AVOID AVOID AVOID!!!

23 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Dear Customer,

We are sorry to hear that you feel this way. However, we would like to clarify that our intention was never to threaten, pressure, or blackmail you into removing your review.

The £30 partial refund was offered as a goodwill gesture towards the issues you reported, with the intention of resolving your concerns to your satisfaction. As part of our communication, we asked whether you would consider updating or removing your review once the matter had been resolved. This was not intended as a threat or an attempt to force you to leave a positive review.

We fully respect your right to share your honest experience and understand that you may choose to keep your review based on your experience.

We would appreciate it if you could keep the communication respectful and avoid using offensive or accusatory language. We remain willing to address any outstanding concerns through the appropriate support process.

Kind regards,
Customer Support Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, I ordered to many items email DHS they sorted in a few minutes which was fantastic. Thank u

23 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your fantastic feedback! 😊 We’re delighted to hear that our team was able to quickly resolve the issue with your order and make the process easy for you.

We’re pleased that you had such a positive experience with our customer service. Your kind words mean a lot to us! 🌟

Thank you for choosing Dream Home Store, and we hope to serve you again in the future!

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

The delivery was good

The delivery was good

23 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you for your lovely feedback! 😊 We’re delighted to hear that you were happy with the delivery service.

We truly appreciate you choosing Dream Home Store and taking the time to share your experience. 🌟

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

great positive attitude great customer…

great positive attitude great customer services well manade mareks helped me to put the boxes inside my front door thanku

23 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that you experienced great customer service and appreciated Mareks’ positive attitude and helpfulness.

We’re especially pleased that Mareks kindly helped bring the boxes inside your front door. We’ll be sure to pass your kind words on to him! 🌟

Thank you for choosing Dream Home Store, and we hope to serve you again in the future!

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

Ignas vir was very quick and efficient…

Ignas vir was very quick and efficient and delivered my things promptly. His service was very good .

22 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your lovely feedback! 😊 We’re delighted to hear that Ignas Vir provided such a quick, efficient and prompt delivery service.

We’ll be sure to pass your kind words on to Ignas — we’re sure he’ll be pleased to know you appreciated his service! 🌟

Thank you for choosing Dream Home Store, and we hope to serve you again in the future!

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

I would recommend this company for… Quality and fast delivery

I would recommend this company for quality and fast delivery and the driver Ignas Vir was very punctual and helpful

18 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your lovely feedback! 😊 We’re delighted to hear that you’re happy with the quality of your purchase and our fast delivery service.

We’re especially pleased to hear that Ignas Vir was punctual and helpful throughout the delivery. We’ll be sure to pass your kind words on to him! 🌟

Thank you for your recommendation and for choosing Dream Home Store. We hope to serve you again in the future!

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

Delivery Service is great

I recently purchased the Blisswood TV Unit from DHS and I’m very pleased with both the product and the delivery service.

A special mention to the delivery driver, Ignas Vir, who was absolutely brilliant. He kept me updated throughout with the delivery time, which was really helpful, especially as I wasn’t at home when the parcel arrived. He also took the time to make sure the parcel was well hidden and safely placed away.

Ignas was incredibly thoughtful, considerate, and professional. It’s clear that he genuinely cares about providing a great service.

Thank you, Ignas, for going the extra mile! ⭐⭐⭐⭐⭐

18 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your fantastic and detailed feedback! 😊 We’re delighted to hear that you’re pleased with your Blisswood TV Unit and the overall delivery service.

It’s wonderful to hear that Ignas Vir kept you well informed throughout the delivery and took such thoughtful care to ensure your parcel was safely and discreetly placed while you were away. 🌟

We truly appreciate you recognising his professionalism, consideration and willingness to go the extra mile. We’ll be sure to pass your kind words on to Ignas — he’ll be delighted to know his efforts made such a positive difference! ⭐⭐⭐⭐⭐

Thank you for choosing Dream Home Store, and we hope you enjoy your new TV unit! ✨

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

Delivery service was excellent 👌

Delivery service was excellent 👌.
Shiva called me and made sure to deliver and leave the parcel in a safe place, as I wasn't at the property.
It was also a very heavy parcel, which, in my opinion Shiva handled it very well.

22 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that Shiva provided an excellent delivery service and made sure your parcel was left safely while you were away.

We’re especially pleased that you appreciated the care he took when handling such a heavy parcel. We’ll be sure to pass your kind words on to Shiva! 🌟

Thank you for choosing Dream Home Store, and we hope you enjoy your purchase!

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

Would Recommend good customer service

There was an issue has now been sorted and happy with the outcome so would recommend

21 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you for your feedback! 😊 We’re pleased to hear that the issue was resolved and that you’re happy with the outcome.

We truly appreciate your recommendation and are glad we could help make things right. 🌟

Thank you for choosing Dream Home Store, and we hope to serve you again in the future!

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

Brilliant experience with this company

Brilliant experience with this company. I ordered the wrong bed and they were so helpful exchanging it for me.
Delivery driver Marek made things even easier with a professional delivery and collection. Products and Customer Service along with speedy delivery made this a stand out company for me.

18 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your fantastic feedback! 😊 We’re delighted to hear that you had such a positive experience with Dream Home Store and that our team was able to assist you with exchanging the bed you ordered.

We’re also pleased to hear that Mareks made the delivery and collection smooth with his professional service. It’s wonderful to know that you were happy with our products, customer service and speedy delivery. 🌟

Thank you for choosing Dream Home Store, and we truly appreciate your kind words and support!

Warmest regards,
The DHS Team 💫

Beoordeeld met 1 van de 5 sterren

Parcel left on display outside our…

Parcel left on display outside our house and was not there when i returned home. No authorisation was given to leave outside on display, was then threatened with police action as I had lost the parcel? Company seem to struggle to communicate in English without threatening. DO NOT ORDER FROM DHS. THEY ARE A SCAM

8 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Dear Customer,

We are sorry to hear about the issue you have experienced with your delivery.

We have tried to locate your order and check the matter from our side, but unfortunately, we have been unable to find your order details from the information provided in the review. Without these details, we are unable to properly investigate what happened with the delivery or assist you further.

Please provide us with your order number and delivery postcode. Once we receive these details, we will check the delivery records and investigate the matter with the relevant team so we can assist you appropriately.

Kind regards,

Beoordeeld met 5 van de 5 sterren

Absolutely the best service ever

Absolutely the best service ever
From the start to the finish.
The best customer care , would highly
recommend Dream store in the future.

18 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that you received excellent service and customer care from start to finish.

Your kind words and recommendation mean a great deal to our entire team. We truly appreciate your support and look forward to serving you again in the future! 🌟

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

Good communication

Good communication

21 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you for your lovely feedback! 😊 We’re delighted to hear that you were happy with the communication throughout your experience with us.

We truly appreciate you choosing Dream Home Store and taking the time to share your feedback. 🌟

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

Glass Dining Table

First class service from start to finish. Haven’t used this company before but would recommend them.

20 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that you received first-class service from start to finish and that you would recommend Dream Home Store.

We truly appreciate you choosing us for your purchase, especially as a first-time customer. Your kind words mean a lot to our team! 🌟

Thank you again for your support, and we look forward to serving you again in the future! 💫

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

I would definitely recommend this…

I would definitely recommend this seller. I bought a bed. It was really good price for it and when I went to the checkout there was an additional discount. They deliver Monday to Saturday with a few hour delivery slot and the day before and on the day of delivery you get reminders. Mareks the delivery driver had send me a text message in the morning with more precise time slot and another message later saying that my stop is next. The bed came in 2 packages and was delivered to my doorstep. Mareks was very polite. And the bed....I love it. It was so easy to assemble.

19 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your fantastic and detailed review! 😊 We’re delighted to hear that you’re so happy with your new bed and found it easy to assemble and great value for money.

We’re also pleased that you appreciated our delivery communication and reminders. It’s wonderful to hear that Mareks kept you well informed with accurate updates and provided such a polite and professional service. 🌟

Thank you for your recommendation and for choosing Dream Home Store. We hope you continue to enjoy your beautiful new bed! 🛏️✨

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

I ordered Marble dinning table with…

I ordered Marble dinning table with four cream velvet chairs and it’s absolutely stunning and solid very easy to build .This is my second order from this company I ordered high gloss double wardrobe and that was solid as well there furniture is so well made and the prices are great and fast delivery. If I plan to buy anything else I would check DHS first .

9 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your fantastic and detailed feedback! 😊 We’re delighted to hear that you’re loving your marble dining table and cream velvet chairs, and that you found them stunning, solid and easy to assemble.

It’s wonderful to hear that you’ve also been happy with your previous high-gloss double wardrobe and the quality of our furniture. We truly appreciate your continued support and are pleased that you value our competitive prices and fast delivery. 🌟

Thank you for choosing Dream Home Store for your second order and for considering us again for your future furniture needs. We look forward to serving you again! ✨

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

Great quality wardrobe & communication

Great quality wardrobe, very sturdy. Only one slight bit of damage on a drawer bottom. Competitive price for this wardrobe. Great communication regarding delivery. Very pleased.

19 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your lovely feedback! 😊 We’re delighted to hear that you’re pleased with the quality, sturdiness and value of your new wardrobe.

We’re sorry to hear about the slight damage to the drawer bottom, but we’re glad that overall you’re very pleased with your purchase. We’re also happy to know that you appreciated the communication regarding your delivery. 🌟

Thank you for choosing Dream Home Store, and we hope you enjoy your new wardrobe!

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

Purchase of dining chairs

I recently purchased dining chairs from Dream Home Store, and the delivery was prompt and efficient. Our driver, Shiva, was extremely helpful and went above and beyond by placing the boxes directly inside our home.

19 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that you’re happy with your dining chairs and that the delivery was prompt and efficient.

We’re especially pleased to hear that Shiva was so helpful and went above and beyond by bringing the boxes inside your home. We’ll be sure to pass your kind words on to him! 🌟

Thank you for choosing Dream Home Store, and we hope you enjoy your new dining chairs!

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

The delivery service was great

The delivery service was great, shiva was ahead of schedule which is always great and also very helpful getting the products into the house making it a very smooth delivery experience. Thankyou shiva

19 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your lovely feedback! 😊 We’re delighted to hear that you had such a smooth delivery experience.

It’s wonderful to know that Shiva arrived ahead of schedule and was so helpful in bringing your items into the house. We’ll be sure to pass your kind words on to him! 🌟

Thank you for choosing Dream Home Store, and we hope you enjoy your purchase!

Warmest regards,
The DHS Team 💫

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