DHS | Dream Home Store Reviews 

3.184
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I am absolutely delighted with the bed that was delivered. The furniture is of exceptional quality, and the materials used are brilliant. I would also like to express my sincere thanks to the courie... Toon meer

Beoordeeld met 5 van de 5 sterren

I purchased grey flutina bedroom furniture & it is absolutely gorgeous. So well made & packaged securely with no damage. I have since purchased a dining table& eagerly awaiting delivery. I certainl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service from the start, good pricing with discount added as well. The delivery was excellent and our driver Mantas was so helpful. He updated on his ETA, then rang mysrlf 5 mins from delivery. H... Toon meer

Beoordeeld met 5 van de 5 sterren

Quick service from ordering to receiving the goods, been informed along the way. Driver Shiva was a star performer, delivering right to the door and helping me get them into the hallway, polite and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel
  2. ook in
  3. Kindermeubelwinkel
  4. Meubelfabrikant
  5. Slaapkamermeubilair winkel
  6. Tuinmeubilairwinkel
  7. Woonkamermeubilairwinkel

Geschreven door het bedrijf

Welcome to Dream Home Store – your ultimate destination for premium Furniture and Lighting. We’re committed to offering you the perfect blend of quality, durability, and affordability to transform your home effortlessly. Why Shop with Dream Home Store? ✔ Superior Quality – Enjoy premium furniture backed by a 30-day money-back guarantee and a 1-year warranty—no conditions attached! ✔ Fast & Free Delivery – Get your order delivered the next day across the UK (delivery times may vary for heavier items). ✔ Flexible Payment Options – Shop with confidence using secure payment methods, including Buy Now, Pay Later. ✔ Guaranteed Satisfaction – We prioritise your happiness with dedicated customer support from 8 AM to 5 PM, Monday to Saturday. Upgrade your home with style and ease – Shop Now!


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,8

Alle reviews

(3.184)

1.925 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Love my table delivery driver shiva…

Love my table delivery driver shiva kept me updated on what times to expect and delivered well

25 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you for your lovely feedback! 😊 We’re delighted to hear that you love your table and had a smooth delivery experience.

A special thank you for mentioning Shiva. We’re pleased to hear that he kept you updated with the expected delivery time and delivered your order safely and professionally. 🌟

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

Shiva was great and helped us deliver…

Shiva was great and helped us deliver the furniture right to the door. He was friendly and helpful throughout!

25 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you for your lovely feedback! 😊 We’re delighted to hear that Shiva was friendly, helpful, and made sure your furniture was delivered right to your door.

We’ll be sure to pass your kind words on to Shiva. 🌟

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

Mareks the delivery guy was great kept…

Mareks the delivery guy was great kept me updated throughout the day great service from him 5 🌟 thank mate 🤝

25 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your fantastic 5-star review! 😊 We’re delighted to hear that Mareks provided such great service and kept you updated throughout the day.

We’ll be sure to pass your kind words on to Mareks. 🌟🤝

Thank you for choosing Dream Home Store, and we hope to serve you again in the future!

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

Caried my tv cabinet up to the 1st…

Caried my tv cabinet up to the 1st floor very polite nice guy pleasure doing business 👍 5 stars all round

25 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your fantastic feedback! 😊 We’re delighted to hear that you had such a positive experience and appreciated the delivery service.

We’re especially pleased that our delivery driver was polite and kindly helped carry your TV cabinet up to the first floor. We’ll be sure to pass your kind words on to him! 🌟

Thank you for your 5-star review and for choosing Dream Home Store. We hope to serve you again in the future! 👍✨

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

Very easy to order and delivered…

Very easy to order and delivered promptly and Stass the delivery driver was very polite.

25 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your lovely feedback! 😊 We’re delighted to hear that you found the ordering process easy and that your delivery was prompt.

We’re especially pleased to hear that Stass was so polite and provided a great delivery service. We’ll be sure to pass your kind words on to him! 🌟

Thank you for choosing Dream Home Store, and we hope you enjoy your purchase!

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

Great customer service experience

Great customer service experience

25 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your lovely feedback! 😊 We’re delighted to hear that you had a great customer service experience with us.

Your kind words mean a lot to our team, and we truly appreciate you choosing Dream Home Store. 🌟

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

Great seevice

All, timely delivery. Delivery driver was very good and communicated when he was on his way. Carefully placed my parcel with care and very sociable.

25 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your lovely feedback! 😊 We’re delighted to hear that your delivery was timely and that the driver kept you well informed when he was on his way.

We’re also pleased that your parcel was handled and placed with care, and that you found the driver friendly and sociable. 🌟

Thank you for choosing Dream Home Store, and we hope you enjoy your purchase!

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

I received 2 telephone calls from Shiva…

I received 2 telephone calls from Shiva who was extremely polite and helpful in letting us know how long it would be until he delivered our items. Shiva helped my husband put these items in a place that was suitable. Thank you for great service.

24 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your lovely feedback! 😊 We’re delighted to hear that Shiva kept you well informed with his calls and provided such a polite and helpful service.

We’re especially pleased that he kindly assisted your husband in placing the items in a suitable location. We’ll be sure to pass your kind words on to Shiva! 🌟

Thank you for choosing Dream Home Store, and we hope you enjoy your purchase!

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

Excellent Delivery

Firstly, our delivery driver Shiva was the best! He kept us in touch as to when item would arrive and was polite and courteous. 5 stars!!

We havent opened the product just yet!

24 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that Shiva provided such a fantastic delivery service and kept you well informed throughout. We’ll be sure to pass your kind words on to him! 🌟

We’re also pleased to hear that everything arrived safely. We hope you’re just as happy with the product once you’ve had a chance to open and enjoy it! ✨

Thank you for choosing Dream Home Store, and we look forward to serving you again in the future!

Warmest regards,

Beoordeeld met 5 van de 5 sterren

Shiva was in time very helpful cery…

Shiva was in time very helpful cery polite and friendly but professional would 100% recommend

24 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that Shiva was punctual, helpful, polite, friendly and professional throughout your delivery.

We’ll be sure to pass your kind words on to Shiva. 🌟 Thank you also for your 100% recommendation — it truly means a lot to us!

Thank you for choosing Dream Home Store, and we hope to serve you again in the future!

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

Good service

Quick delivery and table is in excellent condition. My delivery driver Eduards Nesterovs was helpful and on time.

24 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you for your wonderful feedback! We’re delighted to hear that your table arrived quickly and in excellent condition. We’re also pleased to know that Eduards was helpful and punctual with your delivery. We’ll be sure to share your kind words with him. 😊

Beoordeeld met 5 van de 5 sterren

A fantastic company…great prices and…

A fantastic company…great prices and great quality.
Customer service is absolutely outstanding..always reply to emails quickly .
Totally recommend

23 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your fantastic feedback! 😊 We’re delighted to hear that you’re happy with our prices, product quality and customer service.

It’s wonderful to know that you’ve found our team responsive and our email replies prompt. Your kind words and recommendation mean a great deal to us! 🌟

Thank you for choosing Dream Home Store, and we look forward to serving you again in the future! ✨

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

Shiva was very polite and helpful...he…

Shiva was very polite and helpful...he delivered my table n chairs...put them in my home where I ask him too.

24 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your lovely feedback! 😊 We’re delighted to hear that Shiva was polite and helpful throughout your delivery.

We’re especially pleased that he kindly placed your table and chairs inside your home exactly where you requested. We’ll be sure to pass your kind words on to Shiva! 🌟

Thank you for choosing Dream Home Store, and we hope you enjoy your new table and chairs! ✨

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

My delivery driver Shiva was on time

My delivery driver Shiva was on time, kept me updated and delivered my item safely.

24 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your lovely feedback! 😊 We’re delighted to hear that Shiva was punctual, kept you well updated and ensured your item was delivered safely.

We’ll be sure to pass your kind words on to Shiva! 🌟

Thank you for choosing Dream Home Store, and we hope you enjoy your purchase!

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

Quality of the furniture

Quality of the furniture, assembly instructions were clear all parts numbered or lettered.delivery was on time,Davis was polite,helpful and put the boxes where we asked him to put them.highly recommend this company.

23 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your fantastic and detailed feedback! 😊 We’re delighted to hear that you’re happy with the quality of the furniture and found the assembly instructions clear, with all parts properly labelled.

We’re also pleased that the delivery was on time and that Davis was polite and helpful, making sure the boxes were placed exactly where you requested. 🌟

Thank you for your recommendation and for choosing Dream Home Store. We truly appreciate your support and hope to serve you again in the future!

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

Shiva delivered my bed today from DHS…

Shiva delivered my bed today from DHS .he was extremely polite and handled my package with care. Highly recommended and great communication throughout!

23 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that Shiva provided such a polite and professional delivery service and handled your bed with great care.

We’re also pleased that you appreciated his communication throughout the delivery. We’ll be sure to pass your kind words on to Shiva! 🌟

Thank you for your recommendation and for choosing Dream Home Store. We hope you enjoy your new bed! 🛏️✨

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

A brilliant service

A brilliant service on time and very respectfulof the property. First time using this company and highly recommend. The driver Davis was very helpful.

23 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your fantastic feedback! 😊 We’re delighted to hear that you had such a positive experience with your first order from Dream Home Store.

We’re especially pleased that the delivery was on time, handled with care and that Davis was so helpful and respectful of your property. We’ll be sure to pass your kind words on to him! 🌟

Thank you for your recommendation, and we hope to serve you again in the future!

Warmest regards,
The DHS Team 💫

Beoordeeld met 5 van de 5 sterren

Delivery was quick

Delivery was quick, and Ignas Vir was very helpful. He asked me where I wanted the packages to be left, which made things much easier and more convenient. Great service!

15 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your lovely feedback! 😊 We’re delighted to hear that you were happy with the quick delivery and that Ignas Vir provided such helpful and considerate service.

We’re especially pleased that he made the delivery more convenient by checking where you would like the packages to be left. We’ll be sure to pass your kind words on to Ignas! 🌟

Thank you for choosing Dream Home Store, and we hope to serve you again in the future!

Warmest regards,
The DHS Team 💫

Beoordeeld met 1 van de 5 sterren

Ordered a bed, mattress, tv stand, coffee table.

Ordered a bed, a mattress, a large TV stand and a coffee table, £640+.. received an email to say it would be delivered wednesday 23rd september between 1:44pm and 6:14pm.. then the day before delivery i received a text stating the same though with a scheduled slot of 2:44pm and 3:44pm with a tracking link, though there was nothing and nobody to track it just showed my house location on a map and that is it. No items have arrived, no call to explain why, no communication what so ever, they do not answer the phone and no emails have been replied to, i have had to take the day off work to make sure i am in for delivery and i have wasted a day and lost earnings now because of their failure to communicate or even deliver the products i paid for.
I have now emailed to say i just want a refund for the prpducts that have never arrived and i will purchase items elsewhere when i get time as i can't take any more days off work to sit around for nothing again. First time using DHS and it will be my last, after reading other reviews i can see this is a pattern from them, the day after the delivery slot they emailed saying they were delivering that day and to make sure i was home! What an absolute joke! I was at work and so was my partner, i had to arrange for a friend to go to my house to receive the furniture, upon arrival the boxes were opened and there was damage to one of the items (scratches and a chipped edge to the TV stand and coffee table) i messaged them with images and they offered a partial refund.. a small 2.5% equalling £15 so i refuses and said that wouldn't cover the issue nor the problem with delivery being a day late, they then offered £30 refund for the issue but on the conditions that i delete this review!! I replied with that i won't be blackmailed to change my review to a Positive one or delete it on the basis of being offered a rubbish amount of refund.. and that is what it is.. blackmail. I stated i would reflect my review to be honest and not lie in order to mame it postive if it wasn't.. they stated that they wouldn't action the refund unless i confirmed i deleted the review first!!! Over a week later they have now emailed to ask if i will remove the review, I have screenshots of the emails where this exchange took place if anyone doubts their methods! They are absolutely diabolical, i have now updated this to reflect a true experience with this company. AVOID AVOID AVOID!!!

23 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Dear Customer,

We are sorry to hear that you feel this way. However, we would like to clarify that our intention was never to threaten, pressure, or blackmail you into removing your review.

The £30 partial refund was offered as a goodwill gesture towards the issues you reported, with the intention of resolving your concerns to your satisfaction. As part of our communication, we asked whether you would consider updating or removing your review once the matter had been resolved. This was not intended as a threat or an attempt to force you to leave a positive review.

We fully respect your right to share your honest experience and understand that you may choose to keep your review based on your experience.

We would appreciate it if you could keep the communication respectful and avoid using offensive or accusatory language. We remain willing to address any outstanding concerns through the appropriate support process.

Kind regards,
Customer Support Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, I ordered to many items email DHS they sorted in a few minutes which was fantastic. Thank u

23 september 2026
Review zonder uitnodiging
Logo DHS | Dream Home Store

Antwoord van DHS | Dream Home Store

Thank you so much for your fantastic feedback! 😊 We’re delighted to hear that our team was able to quickly resolve the issue with your order and make the process easy for you.

We’re pleased that you had such a positive experience with our customer service. Your kind words mean a lot to us! 🌟

Thank you for choosing Dream Home Store, and we hope to serve you again in the future!

Warmest regards,
The DHS Team 💫

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