Eaziglide customer service were very Quick and efficient in resolving an issue with our casserole pan. Over a 2 year period the non stick had come off in the centre and they sent us out a new one once... Toon meer
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Lees wat reviewers zeggen
The product is brilliant. Used to fry different things successfully and the surface feels tough even when I accidentally scraped a metal fork into it as I was serving. The finish looks like it will la... Toon meer
Bedrijf heeft geantwoord
Quick easy ordering service and arrived well.packaged. And Eaziglide use ParcelForce as opposed to one of those fly by night couriers. So all was good. The quality of the frying pan was amazing and it... Toon meer
The pan was great but despite careful use and following the long list of instructions the bottom has bowed so it spins on the induction hob whilst cooking. Sadly I did not keep receipt or register pr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Aanrechtwinkel
- ook in
- Kookwinkel
Geschreven door het bedrijf
At Eaziglide, we aim to make your kitchen experience effortless. Our premium range of non-stick kitchenware includes frying pans, saucepans, grill pans, baking trays, and more, all meticulously designed to fulfil your cooking needs. Proudly designed in Great Britain, our products are available through John Lewis or directly on the Eaziglide website. If you're an existing customer with any questions, just email us, and our team will be glad to assist you.
Contactgegevens
Imperial, Whiteacres, Whetstone, LE8 6BB, Leicester , Verenigd Koninkrijk
- 0116 286 7000
- reception@imperialgb.com
- eaziglide.com
4,6
Uitstekend
537 reviews
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Antwoord van Eaziglide
Hi Stephen,
Thank you for your review. We’re delighted to hear you’re enjoying using your saucepan and that you are impressed with the non-stick performance.
We truly appreciate you choosing Eaziglide.
The Eaziglide Team
The replacement lid is a little too…
The replacement lid is a little too tight, so you have to force it in, compared to the former which fit easily. Disappointing as speed and ease of service was good.
6 maart 2026
Antwoord van Eaziglide
Hi Tara,
Thank you for your feedback. We’re sorry to hear that your lid isn’t fitting properly. This shouldn’t be the case, and we’d like to help resolve it. Please could you email us at reception@imperialgb.com
so we can assist you further?
Kind regards
The Eaziglide Team
Good quality non-stick pan
Good quality non-stick pan. The only downside is that it took rather long to arrive.
5 maart 2026
Antwoord van Eaziglide
Hi Cedric,
Thank you for your review. We’re delighted you’re enjoying your non-stick pan! We apologise for the delay in delivery and appreciate your patience.
We truly appreciate you choosing Eaziglide.
The Eaziglide Team
Reported a faulty pan
I reported a pan which was not as none stick as it should be after 4 years use. I sent photos of the pan and receipt of purchase. After a short time I was told that a new pan was on the way. No fuss and dealt with professionly and efficiently. Very pleased.
23 februari 2026
Antwoord van Eaziglide
Hi John,
Thank you for sharing your experience. We’re glad we could resolve the issue quickly and efficiently, and that you’re pleased with the outcome.
We appreciate your feedback and your continued support of Eaziglide.
Best regards,
The Eaziglide Team
Great product deliverd on time
27 februari 2026
Antwoord van Eaziglide
Hi Anthony,
Thank you so much for your review. We’re thrilled to hear that your delivery arrived promptly and that you’re happy with your product.
We truly appreciate you choosing Eaziglide.
The Eaziglide Team
The best non stick pans I have ever…
The best non stick pans I have ever had. Don’t even need to use oil
24 februari 2026
Antwoord van Eaziglide
Hi Caroline
Thank you for your fantastic review. We are delighted to hear you are enjoying your Eaziglide pans and that the non-stick performance is making cooking easier, even without using oil.
We truly appreciate you choosing Eaziglide.
The Eaziglide Team
Eaziglide produce the best cookware!
Eaziglide produce the best cookware!
I’ve a fair few of their pans and honestly when they say non stick, it really means non stick. Customer service is excellent plus you are kept informed about delivery dates.
Will I buy more?
Too right I will 👏👏
5 januari 2026
Review zonder uitnodiging
Antwoord van Eaziglide
Thank you for such a fantastic review. We’re delighted to hear you’re enjoying your pans and that the non-stick performance is living up to expectations.
We’re so pleased you’ve been happy with our customer service and order updates.
We appreciate you choosing Eaziglide.
The Eaziglide Team
Amazing high quality
I absolutely love these pans! The quality is outstanding, and they clean up effortlessly- such a dream to use in the kitchen
1 februari 2026
Review zonder uitnodiging
Antwoord van Eaziglide
Hi Cristy,
Thank you for your review. We’re delighted to hear you love your pans and that you’re finding them such a dream to use in the kitchen.
It’s great to know the quality and easy clean performance have impressed you.
The Eaziglide Team
Excellent service
Excellent service. They replaced all 4 of my pans that had become perished over time.
4 februari 2026
Antwoord van Eaziglide
Thank you for your wonderful review. We’re so pleased we could help and get your pans replaced for you.
We really appreciate your support and hope you continue to enjoy cooking with Eaziglide!
The Eaziglide Team
The product is brilliant
The product is brilliant. Used to fry different things successfully and the surface feels tough even when I accidentally scraped a metal fork into it as I was serving. The finish looks like it will last a long time. Packaging was...unusual but effective in protecting the frying pan and did it's job. Very pleased overall!
2 februari 2026
Antwoord van Eaziglide
Hi Brian,
Thank you for your fantastic review. We’re delighted to hear you’re enjoying your pan and that it’s performing so well. It’s great to know the durability and finish have impressed you too. We’re also pleased the packaging protected your pan as intended.
Thank you again for your support.
The Eaziglide Team
Second set of the same pans
Second set of the same pans we've bought and it'll be a third one if not discontinued.
30 januari 2026
Antwoord van Eaziglide
Hi Juan,
Thank you for your continued support. We are delighted to hear you have come back for a second set.
We really appreciate your loyalty and look forward to serving you again in the future.
Thank you for choosing Eaziglide.
The Eaziglide Team
Fast service well packed & good looking…
Fast service well packed & good looking pans very pleased
2 februari 2026
Antwoord van Eaziglide
Hi Stephen,
Thank you for your review. We’re so pleased to hear you were happy with the service, packaging and your new pans.
We really appreciate your support and hope you enjoy using them.
The Eaziglide Team
Excellent quality
Fab, good quality frying pan. Being sceptical I actually “fried” an egg without any oil or butter and it worked, although if you like to flip the egg a small amount of oil would help. Good to know it’s also ovenproof.
So easy to clean which is a great plus.
30 januari 2026
Antwoord van Eaziglide
Hi Liziboo,
Thank you for your lovely review. We are so pleased to hear you are enjoying your frying pan and that it lived up to the test.
It is great to know you are finding it easy to clean too.
Thank you for choosing Eaziglide.
The Eaziglide Team
Great saucepan
Got a bit of a discount on saucepan I wanted and seems like its good quality and will last a long time.delivery took about 6 days but was well packaged and protected.
28 januari 2026
Antwoord van Eaziglide
Hi Adam,
Thank you for your review. We’re pleased to hear you were happy with your saucepan and that it arrived well packaged and protected.
We hope it serves you well for many years to come.
Thank you for choosing Eaziglide.
The Eaziglide Team
Excellent service
Excellent service. Recommended.
I contacted Eaziglide about one of my pans that had become warped. It may have been due to user error(?!) but they replaced without hesitation. Much appreciated and I’m very pleased that they put customer service first.
4 februari 2026
Review zonder uitnodiging
Antwoord van Eaziglide
Hi Sean,
Thank you for your kind words and recommendation. We’re so pleased we could help and that you were happy with how everything was handled.
Customer service is very important to us, so your feedback really means a lot.
Thank you for choosing Eaziglide.
The Eaziglide Team
Antwoord van Eaziglide
Hi Jonathon,
Thank you for your review. We’re pleased to hear you were happy with our warranty service.
We really appreciate your feedback and your support.
The Eaziglide Team
Antwoord van Eaziglide
Thank you for your review. We’re pleased to hear you’re happy with the product and that it arrived in a timely manner.
We appreciate your support and hope you continue to enjoy using Eaziglide.
The Eaziglide Team
Easy web site to use
Easy web site to use products chosen arrived well packaged. While not the quickest delivery was acceptable. Very pleased with the frying pan that we purchased following a Which recommendation.
13 januari 2026
Antwoord van Eaziglide
Hi Ian,
Thank you for your thoughtful review. We’re pleased to hear you found our website easy to use and that your order arrived well packaged.
It’s great to know you’re very pleased with your frying pan, especially after choosing it following the Which recommendation.
We appreciate your support and hope you continue to enjoy cooking with Eaziglide.
The Eaziglide Team
Great quality
Great quality, a little heavier than my old saucepans with a straining lid. Exactly what I needed.
13 januari 2026
Antwoord van Eaziglide
Hi Trudi,
Thank you for your review. We’re so pleased to hear the saucepans are exactly what you needed and that you’re happy with the quality.
We hope you enjoy using them for many years to come.
The Eaziglide Team
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