Ecom Express Private Limited Reviews 

Very very.....worst delivery experience ever. It's been almost ten days even now you're not supposed to deliver our ordered item. Reason you have given is totally unfair...And also you're not attending our phone calls...😖😡

Worst service had to return my order ...they didn't deliver and for 3 days they used to text me that tomorrow we'll deliver your parcel and after some time use to receive msg that cant deliver because you cancelled the order..or you didn't accept the order .... you guys should shutdown your business

Worst delivery. Material dispatch on 9-12-24. Upto 13 th dev not received. Daily night msg comming .
Greetings from Ecom Express! 🙏

We were unable to deliver your shipment with AWB 10527413640 from Nimbus due to the following reason:

*You were not available at Delivery Location and have requested for future delivery date 12-12-2024*

This is worst service app ever guys don’t trust them there delivery partner will not deliver the order and they will send us the message customer is not available I request all the e commerce and other app like #Amazon # Myntra # meesho# Nyka please don’t send your parcel via this app

very very poor service and they will never deliver if your consignment is pre paid. I had an prepaid parcel, they didn't bother to deliver one week after reaching in my hometown. somehow manage to find the Partner facility and personally collected, the reason they said their deliver boys hesitate to deliver because its a little long component. the second parcel since three days they are sitting on it,

Ecom service is terrible.one of the worst service .they should shutdown there company.they are wasting time of people.they are not attempting parcel at address and directly sending msg to us ..you are not available at location....

Extremely Disappointing Service!
I am beyond frustrated with Ecom Express Pvt Ltd. My product, which was supposed to be delivered on 23rd November, is still undelivered as of today. This kind of delay is absolutely unacceptable and reflects their third-class service standards.

Their lack of professionalism and complete disregard for timely delivery is appalling. I’ve waited patiently, but it seems like they have no intention of honoring their commitments. To add to the misery, there’s no proactive communication or updates from their side.

This experience has been nothing short of pathetic, and I strongly advise others to avoid using their services. Companies that cannot respect their customers’ time have no place in today’s competitive market.

1/5 stars – only because I can’t give zero.
You guys eat shit.....

These type of fake and scam services should be reported immediately to the consumer helpline. They take the products but doesn't update to the online shopping services such as Flipkart etc.. due to which we don't get any refund

This is Gowsalya. My Order should be delivered by 20th November but i didn't get my parcel till now! Actually I made a call to delivery partner on Nov 20th to give it to our security guard they said "okey" but cancel the delivery due to not giving OTP. The very Next day My product is out for delivery but not delivered also the delivery boy didn't called even a single time i made a call but they didn't answered also it showed like "I refused the delivery" after that I got mesg like My order will be delivered by today but i didn't get even a single update regarding my order. It's 23 Nov I don't know how many days i have to wait for my order! I can't even contact customer support!

Ecom Express Private Limited is a bunch of crooks, they are operating unethically and delivering useless products to the consumers through hand in gloves arrangements with fraud suppliers just to make fast and easy money at the cost of consumers sufferings. I have experienced it myself and now planning to expose their scam by approaching to the appropriate authorities and forums.

my parcel was not delivered as scheduled. Upon reviewing the situation, I was advised that the reason for non-delivery was incorrectly stated. The local branch informed me that the parcel could not be delivered due to its heavy weight, and instead, I was instructed to collect the material myself.

This is not in line with the agreed-upon delivery service,

0% SATISFACTION....THEIR DELIVERY BOYS AT MARUNJI-PUNE RETURN WITHOUT CALL US. WORST SERVICE....

This is my second bad experice with ecom express in ooty ,I have ordered a product in first cry for my kid which has to be delivered today on 7th of Nov which is showing has out for delivery from last 2 days .I have got a message with opt and number to call and chcek for the delivery status where no body answers my call and the call is been
disconnected got a whatsapp mesage saying I have refused the order but this was not correct. They did not make a attempt to deliver my product and the DC mangers is asking sorry for not delivering , but sorry does not make sense when ur failed to fulfill the customer need when ur into a customer
relation business ...very poor service provided by ecom express ooty looks like ooty ecom express thinks they are doing this work has a charity but remember your are been paid from each delivery I am sure this could not make a small impact to these guys by writing this review they will do the same thing going forward too better we should stay away from ecom express and purchase from store

Ref
Greetings from Ecom Express! 🙏

We were unable to deliver your shipment with AWB 3314021429 from DIGITAL AGE RETAIL PRIVATE LIMITED due to the following reason:

*You refused to take delivery*

Is the above reason correct? No 👎

One of the worst courier company. They don’t attempt to deliver the product and provide incorrect status. The product delivery has not been attempted for 4 days and then they blame it on the customer. Kindly do not use this courier company

I sent 2 cash on delivery parcels last month. Parcels delivered but the cash collected has not been transferred to me yet. Its over 1 month and no customer support number, steriotype fixed replies to each email so no idea what to do.

2] I have deposited Rs.1500 to the Ecom wallet and I m unable to book courier showing some error. But no customer service number to ask and emails get fixed steriotype replies.

Hopeless. Going through ekaar experience

Hey, I don’t know if this message will reach out to any point or not but i just want to say the service is disgusting i mean it’s been 14 days and everyday in the morning it shows out for delivery but later after few hours they put the order in exception i mean listen if you don’t want to deliver the parcel shut this service or correct your ways it maybe not a matter of concern for this company but customer faces a lot of difficulties waiting for their orders for so many days.
Even international orders don’t take that much time. I would rate this agency below zero if I could.
No customer care service no queries resolutions .
I want to report this things to higher level but i am not able to find the right authority to report.
I am here waiting for my order from 14 days and yea i could’ve waited if it was already mentioned that we will take that much time.
But they mentioned that it takes 4-5 days.
Either mention the truth so that customers will not have to wait for almost a month or get this disgusting cheap services better.
and I don’t even know whom to contact because the customer care service is also zero.
everything about this thing is poorly disgusting.

Worst service, wrong updates about delivery,

Very worst service. My order out of delivery.but not received.continuously 4days out of delivery msg received.but not get my product.delivery partner not taken my calls.worst courier service

Friend please dont send anything in this courier group ,they are fake courier company without any moral for the work they do.So everyone please be alert with this fraud company !

If the rating is 0, I would have selected it .

Its really fake delivery carrier company