Ecom Express Private Limited Reviews 

I'm writing this review to warn potential customers about the abysmal service provided by Ecom Express. My recent experiences with this delivery service have been nothing short of disastrous.
I ordered a product from Flipkart on October 4th, with an estimated delivery time of one week. Ecom Express, the assigned delivery partner, immediately proved to be unreliable. The delivery date kept getting pushed back, and for over four days, the status simply read "Out for Delivery" without any accompanying notifications or calls from the delivery boy.
After a frustrating wait of over 20 days, I contacted customer service, only to be informed that the delivery boy had "forgotten" the package at the office and it would be delivered the next day. However, the same thing happened again. Ecom Express continued to make false promises and provide misleading updates.
To my utter disbelief, I was eventually told that my package had been canceled and returned to Flipkart. By this time, the product's price had increased, preventing me from placing a new order.
This is not an isolated incident. I had a similar experience with a COD order from Flipkart. Ecom Express marked the delivery as complete without any prior notification or delivery attempt. When I contacted customer service, they suggested I check with my neighbors, implying that the package had been delivered to the wrong address. This irresponsible behavior resulted in me having to order the product again, with no guarantee of successful delivery.
I strongly advise everyone to avoid Ecom Express at all costs. Their unreliable service, poor communication, and blatant disregard for customer satisfaction make them a company to be wary of. Don't risk your hard-earned money and valuable time by entrusting your deliveries to this incompetent organization.

My Parcel literally had to go from Kashmir to kanyakumari and they made it possible. Cant thank them enough, they are present everywhere.

Even during the hectic holiday season, Ecom Express managed to deliver all my packages right on time. Their efficiency during peak times is truly impressive.

Delivery agent Ask me I give the OTP but not delivered my product
Original fraud team

Does not deliver the product. They all are cheaters.
Fraud company. please don't use ecom express services.

I wish there was option for negative review. No one called or came home for return pick up for Myntra oder. Myntra arranged return again and same story again. Don't even pick up call. Worst of worst service.

Worst ever courier service. Strict action should be taken against these guys.. Someone should complain to consumer forum. I have called multiple times delivery person is not picking up the call. I had my heart medicines in the percel. It's been 12 days and still the percel didn't get delivered. Horrible horrible service. I am going to sue this guys in court now.

I ordered shoes from myntra delivery partner ECOM EXPRESS.
Worst experience that never faced before.from Last15 days thay still menupulating me for my parcel.
Still not receive my parcel complained somany times in the office of ECOM EXPRESS in old city hyderabad.(office code HYO) but no responce from the staff.
Very unprofessional behaviour.

Worst courier service with poor support

Worst service, their pickup team is not in their control. They dont pick the package for 2-3 days. Literally you cant expect your business to thrive with Ecom express as your logistics partner.

Also, the worst part, the cx team will call you multiple times to understand why you are not doing business with them.... even after multiple explanations their team is not interested to listen and implement.

In a snapshot, stay away from Ecom Express

Worst courier service with poor support. Staff is very rude.

Worst delivery service, delivery person calling to collect parcel from other location of his convinence and also not delivering to flat, telling to collect from security.
And when told him that i will complain he said no issue you can complain
This shows overall irresponsible behavior of company as an whole.
Very very bad behaviour
Never suggest anyone to preffer e com express.

Parcel hi change kr diya hai behan k lode ne

Delivery boy behaviour is too rude and doesn't know how to talk to customer. There is proper address is given after that also he get confused and because of misconceptions it's not his right to correct me or talk to me in rude way during delivery

They would falsely message that you were not available at the address when they dint even try......
Happened 3 times with me....
Worst delivery service in town

Delivery boy told me to complain anywhere but I will not deliver at your home. I told him if you can't come to my home then come near upto 200 meters to my home I will collect it but he refused

Very bad delivery system & service

Bohot hi ghatiya experience raha he ek shipment ke liye 1 mahina laga diya he or abhi bhi delivery nhi hui he unke delivery incharge "Himanshu Nerkar" bilkul bhi apne kaam ko lekar serious nahi he pichhle ek hafte se wo bol rahe he aaj ho jaega kal ho jaega koi professionalism nahi he, mene itne baar products bulwaye he but itna pareshan me kabhi nahi hui hu, bina koi call kiye ye log parcel cancel kar dete he
Very very very unprofessional, agr aap parcel deliver nahi kar sakte to clearly mention kariye hum is size or weight k parcel nhi lenge taki e-commerce website dusre delivery partner dekh le
Delivery person bhi bina aaye bina call kiye sidhe delivery cancel karne ka OTP bhejta he.
Horrible experience please don't trust this guys.

Careless courier company.. item delyed, agents of this company is very uneducated..