The studio apartment that we booked with ENVITAE was freshly cleaned, nicely stocked with towels and linens, bed was comfortable with very clean limbering with additional blankets. The apartment was i... Toon meer
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Experiência maravilhosa! Localização excelente, proximidade do metrô, restaurantes, tudo que você precisar. O apartamento ultra confortável, oferece itens que agregam bastante e tornaram a estadia sup... Toon meer
Bedrijf heeft geantwoord
We loved staying at this apartment in Arlington, VA. It was the perfect home base for my family to explore Washington DC. It was spacious, clean, close to restaurants/bars/Target, and a short walk to... Toon meer
Bedrijf heeft geantwoord
853 West Blackhawk in Chicago was nice and clean, but offered few amenities beyond the basics. It's a good, central location and we walked to lots of places to eat. It took us about 15-20 minut... Toon meer
Bedrijf heeft geantwoord
4,6
Uitstekend
110 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Great views
Great views! Very comfortable! Easy access and great communication!
15 februari 2026
Review zonder uitnodiging
Antwoord van envitae.io
Thank you so much for the feedback, Linda! We’re so happy to hear you enjoyed the views and found everything comfortable and easy. We’d love to host you again anytime!
Host was amazing and really responsive
Host was amazing and really responsive
13 februari 2026
Review zonder uitnodiging
Antwoord van envitae.io
Thank you, Tay! We're so glad to hear we were helpful during your stay. We know how important that is when you’re traveling. It was a pleasure hosting you, and you’re welcome back anytime!
Nice & Clean appartment
Nice & Clean appartment. 24h Reception Service
29 december 2025
Review zonder uitnodiging
Antwoord van envitae.io
Thank you, Aimy! We’re really glad you enjoyed the apartment and found everything nice and clean, that’s always a top priority for us. We hope to host you again soon!
We had an excellent stay
We had an excellent stay. The place was clean, safe, and very spacious, with all the comforts needed for a relaxing visit. The location was outstanding, about 15 minutes from major museums in Washington, DC, which made getting around easy. The host was very responsive and helpful throughout our stay. Overall, a great experience, and we would happily stay here again on our next visit to the DC area.
10 januari 2026
Review zonder uitnodiging
Antwoord van envitae.io
Thank you so much for such a thoughtful and detailed review! We’re truly happy to hear you had an excellent stay and that you felt comfortable, safe, and relaxed in the space - that’s exactly the experience we hope to provide. It’s also great to know the location worked out so well for exploring Washington, DC and visiting the museums. It was a pleasure hosting you, and we would absolutely love to welcome you again!
The expereince is rated a 5 because our…the host was responsive and the property was exactly as described on the advertisement. Great customer service.
The expereince is rated a 5 because our host was very responsive and accomodating. The property was clean and cozy and the specific unit we occupied had a great view of the city. The location is very convenient to getting around the downtown and there are lovely restaurants in walking distance. Since it was only 6 degrees when we were there, it was extremely nice to have the restaurant right next door. Lastly, when there was an issue accessing the keypad for entry, the host arranged for someone to meet us at the property and ensure we were able to enter without worry or disruption.
2 januari 2026
Review zonder uitnodiging
Antwoord van envitae.io
Wow! Thank you so much for this amazing review!
We’re truly grateful you took the time to share your experience. I’m so glad the space met your expectations and that you enjoyed the view, the cleanliness, and the convenience of the location.
I also really appreciate your patience with the keypad situation. We always want our guests to feel supported, so I’m glad we were able to resolve it quickly and get you settled in without added stress.
It was an absolute pleasure hosting you, and we would love to welcome you back anytime, hopefully when it’s a bit warmer next time!
Clean room, friendly host
Great location, quiet and family friendly! Room was clean and we had no issues. Host were friendly and helpful. Would definitely stay here again!!
15 januari 2026
Review zonder uitnodiging
Antwoord van envitae.io
Thank you so much for the review, Alyson! We’re so happy to hear you enjoyed the location and found it quiet and family-friendly. Your kind words about our hospitality mean a lot to us. We’d absolutely love to host you again anytime!
Had a great stay in Arlington- nice…
Had a great stay in Arlington- nice clean place great host
9 januari 2026
Review zonder uitnodiging
Antwoord van envitae.io
Thank you so much for your kind words, Jodi! We’re so glad you had a great stay in Arlington. Keeping everything clean and making sure our guests feel well taken care of are always top priorities for us.
It was a pleasure hosting you!
Christmas in Fulton Market Chicago
Nothing like celebrating Christmas in Chicago. We needed space to host Christmas Eve and Day for 9 people and this was perfect. Kitchen was well equipped, spacious common areas and comfortable beds. Host was very responsive and understood our needs. Would stay here again.
23 december 2025
Review zonder uitnodiging
Antwoord van envitae.io
What a special way to spend Christmas, thank you so much for sharing this, Holly!
We’re honored you chose to celebrate the holidays with us in Fulton Market. Hosting Christmas Eve and Day for nine is no small thing, so I’m really glad the space, kitchen, and common areas worked well for your gathering. We’d love to welcome you back for another stay anytime!
Had a great time
Had a great time. So much that I extended my stay 3 times I'm one visit. I'll surely be renting again. And you can't beat the price and every time I extended you gave me a price I couldn't refuse. Thanks for everything.
13 december 2025
Review zonder uitnodiging
Envitae will ignore your complaints and then lie about it
We rented a "luxury" apartment in Chicago last weekend, and when we arrived, the apartment had not been properly cleaned. There was a bowl of chips sitting by a bed, no trash bags, coffee filters, etc. After 3 days, they sent tissues and coffee filters, but the dryer didn't work. We had to bring wet laundry home with us. The reason I gave it a 2 was because the manager on the property site was very kind and helpful. ENVITAE did not respond to our requests to speak to a manager. Their response on this format is the first we have heard from them.
11 december 2025
Review zonder uitnodiging
Antwoord van envitae.io
We regret that this stay didn’t meet your expectations. Our records show that all missing consumables were delivered shortly after you reported them, and our on-site manager assisted you throughout your visit. The dryer required a part replacement, and alternative options were offered.
It’s important to note that this review followed multiple refund demands and threats after the issues were already resolved. While we understand frustrations can arise, we cannot provide refunds for matters addressed promptly. Our team remained respectful and responsive at all times, and we stand by the service provided.
Great location
Great location, spectacular view, nearby many restaurants and bars as well as public transportation! Very clean, and helpful staff.
2 december 2025
Review zonder uitnodiging
Antwoord van envitae.io
Thank you! We’re thrilled you loved the location, the views, and how close everything is. It’s great to hear the apartment was spotless and that our team was helpful during your stay. We’d be happy to welcome you back anytime!
Perfect stay in Chicago
We stayed in a lovely four-bedroom king bed suite in Chicago, which was perfect for a large family like ours. It was clean, well-equipped, and the virtual staff was responsive. The place is also walkable to some great cafes and grocery stores! We will certainly be back.
12 december 2025
Review zonder uitnodiging
Antwoord van envitae.io
We truly appreciate your kind feedback. It’s wonderful to hear that the four-bedroom suite worked so well for your family and that the space felt clean, comfortable, and well outfitted for your stay. We’re also glad our virtual team was quick to assist and that you enjoyed having cafés and shops within walking distance. It would be our pleasure to host you again on your next visit to Chicago.
Lovely apartment in downtown Detroit
Lovely apartment in downtown Detroit, we went to Lions and Red Wings game while there, Greektown, People Mover, coffee shops, and wonderful restaurants, all within walking distance. Also got to see the Thanksgiving Day parade from our window as the parade route was only 2 blocks away on Woodward.
The beds were very comfortable, linens were clean with plenty of extra blankets and pillows. The apartment was clean, attractive, and well cared for. There weren't any extra bathroom towels, only 1 kitchen towel, and no dishwasher detergent. Also ran out of TP, rather annoying.
The building is under construction so had to go down a back alley and enter through a service door. I'd never have found it without the detailed instructions provided, no complaints as the description clearly started it's under construction and not to rely on Google Maps. Just FYI for others, print out the instructions.
Overall, I highly recommend and would definitely stay there again. The price was reasonable, the location is great and centrally located to everything downtown.
25 november 2025
Review zonder uitnodiging
Antwoord van envitae.io
Thank you for sharing such a detailed and thoughtful review, Mary. We’re thrilled you enjoyed your stay and were able to experience so much of Detroit, from the games and great restaurants to watching the Thanksgiving parade right from the window. It’s wonderful to hear the apartment’s comfort and cleanliness met your expectations.
We appreciate your notes about the towels and toiletries, and we’ve passed that along to our housekeeping team to ensure better stocking going forward. And regarding the construction access, thank you for mentioning it. Since your stay, we’ve updated our check-in procedure so guests no longer need to enter through the alley.
We’re grateful for your recommendation and would be delighted to welcome you back on your next visit to Detroit.
Cute & Cozy
We spent Thanksgiving at this condo in Detroit. The location was amazing for us, only blocks away from family. The kitchen was small, but we were able to make a very nice dinner! Communication was amazing-very quick and kind! My only heads up for future guests is that the bathroom is tiny, and there is not a place to hang or put anything.
26 november 2025
Review zonder uitnodiging
Antwoord van envitae.io
Thank you, Gina, for taking the time to share your experience. We’re really glad the condo’s location worked so well for your Thanksgiving visit and that the kitchen had everything you needed to prepare a holiday meal.
We appreciate your note about the bathroom space. Feedback like this helps us continue improving the guest experience. We’ll look into adding more storage solutions for future visits.
We’re grateful you chose to stay with us and would love to welcome you back next time you’re in Detroit.
Guests be aware!!
Guests be aware!!! If there would be any horrendous experiences at a stay, this would be it. My travel to Detroit Bethune lofts was 2 months ago. As soon as I entered the building, nightmare had begun. The elevator is double layer door, manually operated. Building from 200 years ago. They renovated inside units for modern look but has serious issue with sewer smell. A serious health hazard. Also, the washer had full of used towels jam packed inside. The shower had missing shower head. Serious ripoff of room rate for what it’s truly worth… it’s beyond belief…
25 december 2025
Review zonder uitnodiging
Terrible
Stayed in an apartment in Charlotte. The place was dirty, smelled terrible. Customer service was terrible. They charged additional 39$/per night for parking, but never even bothered to send me instructions oh how and where to park. I had to send them a message at midnight and wait for them to respond before I could park. Overall a terrible experience, would not recommend.
16 november 2025
Review zonder uitnodiging
Antwoord van envitae.io
Thank you for sharing your feedback about your stay, Maksim. For clarity, our team sent the full parking instructions prior to your arrival and responded promptly again when you reached out late at night. We also followed up after check-in to confirm everything was satisfactory, but we didn’t receive any report of cleanliness or odor concerns at that time. Had we been notified, we would have addressed them immediately.
We strive to provide clear communication and a comfortable experience for every guest, and we regret that your review does not reflect the support our team provided throughout your stay.
Wonderful stay in Baltimore
The property was lovely. Location was perfect. Got to watch the Veterans Day parade from my window. Beautiful view of the harbor. The stay was perfect. The parking on the other hand…….wasn’t so perfect, yet workable.
7 november 2025
Review zonder uitnodiging
Antwoord van envitae.io
Thank you, Ruth, for sharing your experience. We’re so glad the apartment, location, and harbor views made your Baltimore stay memorable. We appreciate your note about parking. While it can be a bit tricky in the city, we’re glad it was still manageable for your stay.
We’re delighted that everything else was perfect for you and would love to host you again anytime you’re back in Baltimore.
My husband and I wanted to explore…
My husband and I wanted to explore downtown Detroit and we stayed at The Executive Downtown Retreat, a beautiful condo style home for 2 days. It was in the heart of the city, close to amazing restaurants, the water was close walking distance and the apartment was beautiful. The check in process took a bit but once we had it and were able to locate the key fob it was smooth sailing from there. The check out process was super easy. We loved the entire experience and I would definitely stay there again and I’ve recommended it to all of my friends and coworkers.
16 september 2025
Review zonder uitnodiging
Antwoord van envitae.io
Thank you for sharing such a lovely review, Nicole. We’re delighted to hear that your Detroit stay was a great experience and that the condo’s location made it easy to enjoy the restaurants, waterfront, and downtown attractions. We appreciate your patience during check-in and we’re glad everything felt seamless from there.
We truly appreciate your recommendation and would be happy to welcome you back anytime.
Mold and garbage filled unit
This company is terrible at righting a wrong and customer service. We reserved a 2 bedroom unit at the full rate. We arrived to a leak, mold in the 2nd bedroom, and garbage in the unit. There were stains on the sheets and on the walls. We were advised to not use the 2nd bedroom due to the mold, and we also told that they did not have another unit to move us to. This is after paying the full amount. The company refused to contact me after emails and texts regarding my grievance, and did not offer anything to cure the situation. I do not recommend this company.
6 augustus 2025
Review zonder uitnodiging
Antwoord van envitae.io
We take claims like these very seriously, which is why our team reviewed your stay thoroughly, Mechell. The apartment was professionally cleaned before your arrival, and when you later mentioned concerns, our staff immediately offered to come to the unit to assist. You declined entry, despite our attempts to resolve the matter in person.
The concerns listed here were raised only after repeated demands for a full refund, accompanied by several threats when a complimentary stay was not provided. Throughout the reservation, our team responded promptly to every message and attempted multiple times to help.
We cannot issue refunds for issues that were neither documented nor allowed to be inspected, but we remain committed to addressing genuine concerns and providing a clean, safe experience for every guest.
Before Booking with Envitae - Try calling them first... You won't be able to talk to a live person.
My fiancée booked a room in Detroit via VRBO with Envitae for a birthday celebration. Upon arrival, we were given notice of a leak in the unit's second bedroom closet and that the incident would be resolved prior to our arrival. As we entered the Unit, to check around, we were welcomed with a dingy pillow and a spray can of primer on the bed of the second bedroom. We immediately contacted Envitae - and after many emails and texts later (you will never talk to a live person) - we were graciously given a"complimentary late check-out" from management. Totally unacceptable. For our inconvenience, we requested Envitae to discount the first night only, but they humbly skirted around the request and chalked it up as a regrettable and negligible circumstance. The unit itself was ok. But I'm sure their own management or team members wouldn't agree with what we experienced, especially when marketing themselves as a luxury brand. Many of the negative reviews I've read align more with Detroit area bookings, not sure about other cities. You can see photos of this incident on Google.
6 augustus 2025
Review zonder uitnodiging
Antwoord van envitae.io
Thank you for sharing your feedback. The leak was an unforeseen issue that was repaired before your arrival, and the maintenance team accidentally left one item behind. We apologized for the oversight and offered assistance as soon as you notified us.
Our team responded promptly through text and email, which is the communication method we use, so all support is documented and handled efficiently. You requested a refund for the first night, but since the issue was resolved and the unit remained fully usable, we were unable to offer compensation beyond the late checkout provided.
We regret that the experience didn’t meet your expectations and appreciate the opportunity to clarify the details.
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