euhomy.com Reviews 

Great customer service! I did have an issue with the ice machine I purchased, but was promptly provided a replacement machine at no cost. The replacement works perfectly and I am very pleased with it. Great communication throughout the return process. Thank you so very much Euhomy! I will purchase from you again in the future!

Ecactly what i've been searching for. Works like a champ. only issue was the attachment to the waterr line was not compatible with the faucet. Please include a 3/4 in. FHT x 1/2 in adapter for those of us in the U.S.

The ice is wet and it comes out in clumps instead of single cubes

So far our ice maker working exactly as it was advertised. Very satisfied with the quality of the ice.

Responded in a timely matter to my inquiry. Tracy made everything easy and simple. Overall they take good care of customers

When our basement ice maker quit working, rather than having an appliance repair done to a 30 year old refrigerator, we looked at bar top ice makers. This one appeared to be very well regarded based upon reviews. It makes crescent shaped clear cubes which are great for cocktails. Bonus is I can freeze them, break them up and pour into my freezer door ice dispenser and fill our glasses! Very happy with the solution and the product

They were very helpful during the whole process , fast responses even on sunday
Recomend very highly

I had an issue with my ice machine (which I love) where it stopped working properly after a power outage. I contacted the company and I was given suggestions to try, but told to contact them if those suggestions didn’t work. I sent a video of the issue and proof of purchase and even though it was 2 months past warranty, the company sent me a brand new response. The customer service reps were kind, attentive, and prompt.

I had an issue with the ice machine I purchase on Amazon. I reached out to Euhomy and the customer service was great. I was sent a replacement unit very quickly. Very good to deal with and I love the product.

Love this little machine! It produces darling little nuggets of ice quickly and efficiently!

my machine broke after only having it for a few months and they so kindly replaced it after discussing what was wrong with the support team. they respond in a timely manner and are very nice!

The machine didn't work when I got it. It's taken a full week to to troubleshoot it. And I still haven't been shipped a replacement.

This ice machine I purchased so far works fantastic. No complaints

The units are working well. Easy to use and they work. I had a problem with connecting to the phone app, called customer service, gave me a case number and after trying to set it up with the rep he advised he needed to get more technical people involved. Never heard back,

System deliveries ice just as advertised. I have it set on thickness 4 and it delivers all we need. As far as the sound. A little more than dishwasher. But system pauses when basket is full. I turn it on when having my morning coffee and off around 6 PM No strange noises. At 2 weeks it delivers ice a advertised.

I am highly satisfied with the Sapphire Crystal Clear Ice Cube Machine; however, I have noted that its production rate is approximately three cubes every hour and forty minutes.

The products are working as they should, which is great, and any questions or concerns that I have had have all been answered politely, fully, and promptly.

I am very happy with my Euhomy ice maker! It makes ice quickly and works great for our needs. On top of a good product, the customer service is outstanding. I want to give a huge shout-out to Demi in customer support. Demi was incredibly helpful, kind, and solved my issue right away. Wonderful machine and amazing support!"

Love your Ice Machine enough this is my Second purchase in the last 2+ years. The first machine started making a strange noise after the last cleaning so this new machine is for "BackUp".

I've owned to euhomy products now. A mini refrigerator-freezer that my son took to back and forth to college and has now been passed down to my niece. And I recently purchased Luna Series Crescent Ice Maker directly from their site. I never thought I would write this a sentence like this, but this thing makes beautiful ice. Just like out of a commercial ice make you would find at hotels and restaurants. Fill it with quality spring water and out comes perfect and clear ice. I'm very happy I chose this model and I am hopeful it will last for years. (Based on the refrigerator, I suspect it will.)