euhomy.com Reviews 

The ice balls were smaller than I’d hope and melt quickly. I tried the day I ordered to immediately cancel and they drug their feet until the product was delivered. I’ve asked them about their return policy and crickets.

The ice maker is awesome. I was sad it stopped working after 3 months. I put a warranty claim in. I followed the steps. I got my new ice marker within a week if me putting my claim in. Very fast service.

Personal and quick response to questions. Genuinely wanted to help solve the problem.

It was a great product with few flaws I really really enjoy this product

easy orrdering, quick delivery, works just we hoped

Well for starters I was upset that a one of the parts for my daughters vanity was broken, and I was a little scared since my lazy a** took so long to open up the boxes to assemble it I thought my time had ran out.... I emailed the company with my frustration, I received a response the following morning, I then sent the requested photos, bill of sale, and specific nomenclature of the product... After verification (2 days maybe) the company asked for my address and I received the replacement parts within the week... Impressed is an understatement, this is truly the epitome of customer service.

Sincerely,
Customer for LIFE!

I took it camping and powered it off a deep cycle battery and it ran for 4 days (I think it could have gone longer). So far this cooler is great. I set the temperature at 34 degrees it kept all my food cold just above freezing and this cooler will freeze which is pretty cool.

Quick solution to my problem and got a new part within the same 1-2 weeks.

The ice is very small and takes a long time to produce a full batch. In addition to the poor performance, the return policy does not allow you to return the item if it has been used. No-Hassle Return is only allowed if it is unused.

The ice maker’s first cubes (after running one cycle to ensure cleanliness), were good. This last batch appears to lack the strength to hold together under a room temperature pour and they fracture internally. While not tragic by any measure, the point of having this machine is clear ice for cocktails and if they are fracturing, that isn’t technically clear.

I Absolutely Love my 55 gallon Car Refrigerator! Extremely Happy, 0 Complaints. I demo Car Audio, so I can be hours giving demos and know not have to worry about ice melting. It's so easy to operate and highly energy efficient. Would BUY again! Great product I completely Love mine!

We absolutely love our ice-maker. It is fast, and the ice keeps well. Ours developed an odd noise, so I contacted support. They were very helpful in diagnosing the issue. It turned out the problem was terminal. They had a replacement in the mail to me a day later. Their support team, WOW, they are definitely the people you want customer-facing. If I weren't already sold on the product, the support team would make me a customer for life.

Customer service is incredible!!
I can't say enough about that in this day and age.
I handled everything through email and their response was quick.

We recently bought our Euhomy portable fridge for use with our Pennine camper and it performed brilliantly during a very warm 3-day camping trip.

The fridge cooled down quickly, stayed consistently cold throughout the weekend, and ran efficiently from our leisure battery and solar setup. It had no problem keeping our drinks and food properly chilled despite the high temperatures.

What really impressed me, however, was the customer service. The small chain that prevents the lid from opening too far was damaged on arrival. I contacted the company and received a response quickly. A replacement part arrived within a few days and was very easy to fit. The whole process was straightforward and hassle-free.

It's refreshing to find a company that stands behind its products and deals with issues so efficiently.

Overall, we're extremely pleased with the fridge and wouldn't hesitate to recommend it. Great performance, good value for money, and excellent customer support.

It is an awesome machine for the cost. Exactly as advertised and the 2” square cubes just scream “gourmet ice”.

It woudl be great if the storage compartment could be frozen storage but I simply set a timer (or get notified through the app when four cubes (two cycles) have been made to transfer them to my freezer. I assume having a frozen storage would increase the size and cost.

It is surprising how quickly you can build up a supply of fancy ice for cocktails.

I have never worked with a company who provided such a fast responds to our concerns. We loved not having to ship our icemaker back and wait for repairs. Truly a company who stands behind their product. If you’re looking to purchase a great machine and a great company buy today ! Thank you Chris we appreciate all your help.

I had a broken unit. They send me a new one. Perfect service!

The Euhomy nugget ice maker I purchased is working well. It was easy to set up and is proving to be much easier to maintain than the GE Opal ice maker it replaced. I’m looking forward to many years of service from this machine!

After 2 weeks of getting a Euhomy nugget ice maker, it was making loud clicking noises, even though I would run the cleaning process every 2 days and turning off the machine each night. I contacted customer service about the issue and had a quick response on a resolution. The service was prompt and professional, and my issue was resolved with a replacement unit sent to me. Euhomy truly stands behind their products and I will not hesitate to recommend them to my friends and family.

I deeply regret purchasing this thing. I wanted to return it and get refunded, but you won't. You want me to cut the plug and receive a new one. I don't want it.