Bought a used Tesla and needed a charger quickly. EVDANCE had good reviews and I ordered one. 10 days later they had not shipped the charger so I asked if they had not shipped it yet to cancel the ord... Toon meer
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Lees wat reviewers zeggen
DO NOT USE!! Bought car charging cable and it has very dangerously burnt out and melted all of the insides of the plug. Only used for a 5 hours a night, not constantly plugged in. Contacted customer s... Toon meer
Bedrijf heeft geantwoord
I recently ordered the Evdance Level 2 EV Charger with NEMA 10-30 Plug, 24Amp 240V for J1772 Electric Vehicles. The charging station arrived well packed and in perfect condition. It appears to be of... Toon meer
I bought the EVDANCE Flux Level 1 NEMA 5-15 portable charger for my Tesla Model Y while waiting on my Wall Connector install. It works perfectly on a standard household 120V outlet and charges reli... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Premier Manufacturer of cutting-edge Electric Vehicle Charging Stations and top-quality Electric Vehicle extension cords&EV Adapters. As an industry leader, We pride ourselves on delivering innovative solutions that cater to the needs of EV owners. Experience the difference with EVDANCE today!
Contactgegevens
Hong Kong
- evdances.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 20% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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poort
The site took my money, but I didn’t receive what I ordered. Very frustrating.
I contacted EVDANCE via email with a…
I contacted EVDANCE via email with a question about my order. They responded promptly and answered my question fully and followed up to make sure everything was worked out. Clearly a company that cares about their customers, their products and people. I was very impressed.
Responsive Customer Service!
Customer Service has been very responsive. Usually gets back in 24hrs. Addressed any concerns I've had so far.
EV charger performs well
Overall, a positive experience. The product performs well, and there are no issues or concerns.
customer service ignore emails and not honoring waranty
bought the EVDANCE Mode 2 the socket over heated and melted.
contacted the customer service by email, initially they responded asking for proof of purchase, which was sent dated 23/dec/24 will within the 2 year waranty, since they stopped answering my emails.
since i wrote this review. i was contacted by a customer service manger to apologise for lack of response and offered a replacement or refund, as i already bought a replacement, I opted for a refund.
later he emialed me asking to delete the review, i informed him , i only will edit the reviewto reflect thier reponse once i recived the review that was 22/12/25 , no farther reponse recived and no refund!!!
Super positive experience
Super positive experience. Great product. No concerns.
Quality
Hello! I have to say that I was not convinced for 100% when I placed my order. Original order was for presale charger with WiFi option. Since it is new model they had no exact date when it will be delivered but I decided to place my order anyways. After about three weeks I gave up and decided to contact them and ask where it will be shipped since I could not wait any longer))))))). They offered me to send right away a charger without WiFi option that was available plus a refund for difference between these models +$20 USD for inconvenience. Now using the unit for about a week have to say that I am very happy with this charger. Quality is top notch. Cable is thick and unit itself with screen looks great! All plug in connectors made of high grade plastic. I am a picky guy when it comes to purchases and I definitely can recommend this brand 100%
Cable size.
It was impressive to see that the size of the charging cable is thicker than the original one that came with my Tesla vehicle. Charged as planned and was impressed with the storage wall brack and holder for the cables when stored till the next time I charge the vehicle.
EVDance charger after one year.
EVDance charger. I have owned and used this unit for just over a year. It hasn't missed a beat. It has a 32a commando plug into a good supply and is mounted outdoors in a weather proof box. I can see no changes to the cable or charging socket so far. It saved the the cost of a full installation and has fully met my expectations.
No customer service
No customer service no order tracking....place your order and pray
Horrible customer service do not buy
If you’re thinking about purchasing anything from this company be aware that effectively you cannot cancel an order and if you want to return an item they will charge you a 30% restocking fee and shipping. I ordered an item from them, then emailed them to cancel my order 20 minutes after having placed the order. I didn’t hear back from them for 3 days by which time the package was already shipped. When I contacted them about returning the item I was told that I’d have to pay a 30% restocking fee and the shipping fee. Just a horrible customer service experience.
EVDANCE sent me a replacement cord.ent me a new cord that works…
EVDANCE sent me a new cord that works great in my Audi etron. It does not get stuck. They were great!
Unfortunately I can't give less than…
Unfortunately I can't give less than one star. I had reached out to them about an adapter from my sister's electric car.And I had ordered the wrong model.Mind you I found this out within less than twenty four hours. I immediately contacted them and let them know that I would accept the 30% stocking fake, which is absolutely RI diculous because the order's never been shipped, it never left their facility. So you know what they did. They shifted anyway. What kind of morons are these? I would not recommend them until anyone don't do it. They are not worth the hassle.
In response to your comment the product doesn't work according to the instructions so my sister had thrown out the packing so we can't return it.

Antwoord van EVDANCE
I have bought 2evdance charger cables &…
I have bought 2evdance charger cables & twice it has burnt out the socket & melted the plug, called up the first time it happened & thought it was because I used a. Extension cables as well, so I bought the 32 foot cable & nearly caused a fire ?

Antwoord van EVDANCE
Good quality, fast charging.
Got this Level 2 EV Charger, the 40Amp one, for the Tesla. It’s got that 240V action with a NEMA 14-50 Plug. Plus, the cable stretches out to 28 ft, which is more than enough for my driveway setup. Honestly, hooking it up was no sweat. The manual was straight to the point, and even if you're not too handy, it’s not gonna leave you scratching your head.
The charger itself looks clean and doesn't scream "I'm a piece of tech" too loud, which I dig. It charges the car pretty fast, a noticeable step up from the basic setup I had before. The length of the cable is a major plus; can park the car a good distance and still reach without hassle. It’s built solid, too. Feels like it can take a beating and keep on going, which you want in something that's gonna be used a lot.
A good value, quality item that has really made a difference
My daughter has a second hand EV car that did not come with a portable charger and the range she gets from a fully charged battery is significantly less than the stated range. Quite often she'll borrow my petrol fueled car instead as she is often concerned about not having enough charge to complete a return journey and the difficulty in finding a charging station at short notice. This EVDANCE Portable Electric Car Charger has been a game changer for her as she now has a back-up plan in her boot and the 20 ft cable with mains plug means she can recharge from the outside garden socket or whilst visiting friends.
The charger looks well made and sturdy and is quite compact in its neat carrying case. She finds the rate of charge as good as some of the local charging stations. The specification appears to be good and the charger is easy to use, with only one button to master.
This has been a great piece of kit since it arrived and has also provided great peace of mind by being right there in the car when needed. A good value, quality item that has really made a difference.
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