The contacts I ordered (Acuvue Define Moist - Vivid Choco) are absolutely stunning. Despite the fact that I had an international order, the shipping was faster than expected and everything came in per... Toon meer
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My Dutch creditcard got blocked when trying to order something from this website. According to my bank, this is a scam website that's trying to steal creditcard info.
Bedrijf heeft geantwoord
My order was lost in the mail (out of their control- due to customs) , as soon as I reached out to them they immediately got back to me and resolved my issue, the customer service is why I keep return... Toon meer
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My order was unfortunately stuck at customs due to the recent import taxes imposed on all international shipments. As a result, my shipment still hadn’t arrived after a month. However, the Eyecandys t... Toon meer
Bedrijf heeft geantwoord
3,9
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470 reviews
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My Dutch creditcard got blocked
My Dutch creditcard got blocked when trying to order something from this website. According to my bank, this is a scam website that's trying to steal creditcard info.
7 juni 2026
Review zonder uitnodiging
Antwoord van Eyecandys
Thank you for sharing your feedback.
We would like to clarify that EyeCandys is not a scam website. We have been serving customers internationally for years and use secure payment processing systems to protect customer information.
It is not uncommon for banks to flag or block online transactions as a precaution, especially when purchasing from an international merchant. We unfortunately do not have control over those decisions.
If you're able to provide additional information, we'd be happy to investigate and assist further.
Very expeditious delivery
Very expeditious delivery, love the product!
Compliment my eyes perfectly. X
26 mei 2026
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Marisa,
Thank you so much for your kind review! We're thrilled to hear that your order arrived quickly and that you love the lenses. Knowing they complement your eyes perfectly makes our day! Thank you for choosing EyeCandys, and we can't wait to have you back for your next pair.
Responsive customer service team
I originally decided to try contacts because I wanted to stop wearing glasses. My glasses have been leaving dark marks on my face that won’t go away, so contacts seemed like the best option for me.
I ordered a pair of toric contacts for my astigmatism from EyeCandys. Unfortunately, after placing my order, I didn’t receive any shipping updates or communication for over a month. I contacted their customer service team, and they responded very quickly. They offered either a full refund or a replacement shipment for the package that had been lost in the mail.
Since I really needed the contacts, I chose to have them resent. The replacement arrived about two weeks later. To make up for the inconvenience, the EyeCandys team also included an extra pair of contacts as a gift, which I thought was a very thoughtful gesture.
Both pairs came with a lens case and a wear-and-care guide. Following the instructions, I soaked the lenses in contact solution for six hours before first use. Once I put them in, they fit comfortably and my prescription was accurate. My vision was almost as clear as when I wear my glasses.
While the shipping issue was frustrating, EyeCandys handled the situation professionally and made things right. Their customer service was responsive, generous, and helpful throughout the process. Because of that, I would definitely order from them again and would recommend them to others.
15 mei 2026
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Rayna,
Thank you so much for taking the time to share your experience with us!
We're sorry for the shipping issue you encountered, but we're glad our customer service team was able to assist and provide a solution that worked for you. It's wonderful to hear that your replacement lenses arrived safely, fit comfortably, and provided clear vision.
We truly appreciate your patience and understanding throughout the process. Thank you for giving us the opportunity to make things right, and we look forward to serving you again in the future!
Customer Service is on par and I'm…
Customer Service is on par and I'm optimistic about it all again.
22 mei 2026
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Dustin, Thank you so much for your kind words and for giving us another chance. Your support and optimism truly mean a lot to us, and we’ll continue doing our best to provide you with a great experience moving forward.
I ordered from them last week a pair of…
I ordered from them last week a pair of green eye contacts. Filled everything out perfectly and they shipped my order to Albany New York, I live in Florida. Tried to contact them through email, no response and than contacted them through their number it is an automated message for even the hours they tell you to. Also no response. So beware
22 mei 2026
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Idris,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused. The order was not shipped to New York, but was temporarily held by our warehouse due to an address verification issue related to the ZIP code provided during checkout.
After you confirmed the corrected address, we immediately forwarded the update to our warehouse team so your order could proceed without further delay.
We completely understand your frustration regarding the communication experience and appreciate your patience while we worked to resolve this. Thank you again for giving us the chance to assist.
Great Contacts Supplier!
The contacts I ordered (Acuvue Define Moist - Vivid Choco) are absolutely stunning. Despite the fact that I had an international order, the shipping was faster than expected and everything came in perfect condition. It also is a major plus that the contacts I ordered were less than what is sold by competing retailers in my area. I will be ordering again!
18 mei 2026
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Malini, Thank you so much for your kind review! We’re so happy to hear that you loved the Acuvue Define Moist - Vivid Choco lenses and that your order arrived quickly and safely. It means a lot to us that you found our prices competitive as well.
We truly appreciate your support and can’t wait to have you shop with us again soon!
Reshipped Replacement Order for Free
My order was unfortunately stuck at customs due to the recent import taxes imposed on all international shipments. As a result, my shipment still hadn’t arrived after a month. However, the Eyecandys team kindly reshipped a replacement order with no charge to me.
13 mei 2026
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Madi, We truly appreciate your patience and kind understanding regarding the customs delay. Unfortunately, the new import taxes have affected many international shipments recently, but we’re very happy we could help by reshipping your order free of charge. Thank you again for your support and lovely review!
Fast responses
My order was lost in the mail (out of their control- due to customs) , as soon as I reached out to them they immediately got back to me and resolved my issue, the customer service is why I keep returning. They’re keeping up with things 24/7. I’m one of your loyalest customers lol love you guys!!
10 mei 2026
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Tima, Thank you for taking the time to share this.
We’re really sorry your order was delayed in transit due to customs, but we’re glad we could step in quickly and get everything resolved for you. Shipping delays like that are never ideal, and we always aim to make the process as smooth as possible once we’re aware of an issue.
We truly appreciate your continued support and loyalty. If you ever need anything, we’re always here to help.
AVOID 28% higher price than Eotd for some specific product
AVOID！charge 15% administration fee for canceling the order？what？！and in fact the same product sold at Eotd is much much cheaper for around 15 us dollar
PLS: the seller responded me and said they will waive 15% administration fee but I ask them to ship my product. also for the price, for example for the same product as "NEO Vision Neoism Pure Orange Brown (50pk)", Eotd solds for 35 US dollar but Eyecandys solds for 44.65 us dollar 44.65-35=9.65/35=0.2757142857is almost 28% more
29 april 2026
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Yingfei Xu, thank you for your review.
We’re sorry to hear about your concerns regarding the cancellation fee. The 15% admin fee is applied only after orders have been processed with our supplier, as part of our standard cancellation policy.
We also understand your point about pricing. Different retailers may have different price structures depending on sourcing and service levels. We appreciate your feedback and are here if you need further assistance.
The contacts were very ill fitting
The contacts were very ill fitting, cannot use them at all and the displayed information on the website is wrong
29 april 2026
Review zonder uitnodiging
Antwoord van Eyecandys
Hello, we’re sorry to hear about your experience with the lenses. Fit and comfort are very important to us, and we regret that this was not the case for you. We also take accuracy of our product information seriously. Unfortunately, we’re unable to locate your order based on the details provided in your review. Please contact our support team so we can review this properly and assist you further.
If you are looking for stylish
If you are looking for stylish, comfortable, and natural-looking colored contacts (especially if you have dark eyes or need prescriptions for astigmatism), EyeCandys is a solid choice, provided you are patient with shipping times.
22 april 2026
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Espy, Thanks so much for your review! We’re thrilled you’re enjoying the stylish and natural look of our lenses and that they worked well for darker eyes and astigmatism. We also hear you on shipping times, your patience is truly appreciated while we keep improving.
Colored Lenses
I had a really good experience ordering from Eyecandys.com. The lenses I ordered were super comfy and looked really pretty on. They were subtle but still made my eyes pop in a very nice way. Shipping was quick and totally reasonable. I’d definitely order again and try more styles out, overall a positive experience with them!
10 april 2026
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Jen,
Thank you so much for your lovely review! We’re so happy to hear you found your lenses comfortable and loved the natural yet eye-catching look. It’s great to know shipping was smooth as well.
We truly appreciate your support and can’t wait to have you back to try more styles soon.
Buyer Beware
Placed an order on February 5th for 2 pairs of colored lenses (one toric, one normal). When they arrived, one of the toric lenses had a tear/hole and I notified the company immediately (Feb 18) and was told they were shipping a replacement immediately. Inquired 2 weeks after as tracking showed they still had not shipped yet. We'll now its been almost 2 months and still no replacement, tracking no longer exists, and customer service no longer responds after requesting a refund. While I was hopeful I found a place finally for beautiful colored toric lenses, sadly after this experience, I will no longer use nor recommend this company.
8 april 2026
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Lala,
Thank you for your feedback, and we sincerely apologize for the experience.
Regarding the initial issue, we typically request photos of any damaged lens in its sealed packaging to assess potential manufacturing defects. In this case, we proceeded with sending a replacement immediately as a gesture of support.
Unfortunately, the replacement shipment is currently on hold due to customs inspection, which is outside our control.
We have now processed a full refund for the toric pair. Please allow up to 5 business days for it to reflect in your original payment method, depending on your bank.
We regret the inconvenience caused and appreciate your understanding.
After ordering
After ordering, the communication was good and simple when it came to my inquiries. For a bit, I did not know when my item would arrive, but the tracking and shipping soon told me. When I reached out, I also received a quick response and useful advice. The lenses themselves are comfortable and easy to use.
11 maart 2026
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Sahar,
We’re so happy to hear that our communication and tracking updates kept you informed! It’s wonderful that your lenses are comfortable and easy to wear. Thank you for taking the time to share your experience.
I had a really positive experience with…
I had a really positive experience with Eyecandy Lenses. There was an issue with my order because the system accidentally saved the wrong address and information, which could have been very stressful. However, their customer care team handled it amazingly well. They were kind, responsive, and quick to fix the problem without any hassle.
I truly appreciate how helpful and understanding they were throughout the process. It made a big difference and gave me confidence in their service. Great customer support like this is hard to find—I would definitely recommend Eyecandy Lenses!
30 maart 2026
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Zana,
We really appreciate you taking the time to leave such a thoughtful review! We're so happy to hear that our team was able to assist you promptly and turn what could have been a stressful situation into a positive experience.
Providing helpful and reliable support is very important to us, and your feedback reassures us that we’re on the right track. Thank you again for your support and recommendation!
- Eyecandys Team
I have tried the black circled lenses…
I have tried the black circled lenses previously. The design itself is pretty , it does make your eyes look bigger and doll like without too dramatic looking. However , after a while wear it did dry my eyes out a bit. Maybe not the best for dry / sensitive eyes. Overall is good.
12 maart 2026
Review zonder uitnodiging
Antwoord van Eyecandys
Thank you for sharing your experience! We’re glad to hear you loved the design and that it gave your eyes that doll-like effect ✨. We totally understand how dryness can be uncomfortable, our black circled lenses can be a bit more drying for those with sensitive eyes. Using rewetting drops or taking short breaks can help make wearing them more comfortable.
We appreciate your feedback and hope to see you try more of our styles in the future!
So much fun to wear!
I use to wear colored contacts in high school (100 years ago) and was so excited when a co worker told me that she purchased from eye candy’s website WITH her prescription. I was a little skeptical if my prescription would be available due to my astigmatism but they had it! I received them within a couple weeks and I am having so much fun wearing them.
26 februari 2026
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Teresa, Thank you so much for sharing this! We’re so happy you found your astigmatism prescription and are having fun wearing your colored contacts again. That’s exactly what we love to hear!
We had an amazing experience at Eye…
We had an amazing experience at Eye Candy! From the moment we walked in, the staff was very friendly, knowledgeable, and genuinely helpful without being pushy.
After the sale, when we had and questions or concerns they called back right away and addressed our concerns.
Definitely will be back and recommend Eye Candy to all our friends!
26 februari 2026
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Rod, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our team and that we could assist you even after your visit. Your recommendation means the world to us, and we can’t wait to welcome you back to EyeCandy soon!
My favourite lenses
Really enjoy my new lenses. The colour very natural, nobody notices that these are not my own colour. Also the bigger diameter has an enlarging effect on my eyes which I love! I can wear these lenses daily as they feel comfortable on my eyes and don’t irritate. So I would definitely buy my lenses again at this online shop!
18 februari 2026
Review zonder uitnodiging
Antwoord van Eyecandys
Hi there!
Thank you so much for sharing your experience! We’re thrilled that you love how natural your lenses look and that the enlarging effect makes you happy. Knowing they feel comfortable for daily wear means the world to us! We can’t wait to welcome you back for your next pair.
comfortable toric lenses
Great comfortable contact lens in market that’s hard to find toric colored lenses. It only 1-2 weeks for the contacts to be made and shipped out and less than 2 weeks for delivery. They’re faster than 1-800 contacts for my toric lenses. I’d definitely recommend them again will be repurchasing.
15 februari 2026
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Zel! Thank you so much for your kind words! We’re thrilled to hear that you found our toric lenses comfortable and that the shipping was speedy for you. It’s always our goal to make quality colored toric lenses accessible and hassle-free, so we’re glad we could deliver that experience. We can’t wait to have you repurchase and see your eyes shine with your new EyeCandys!
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