The contacts I ordered (Acuvue Define Moist - Vivid Choco) are absolutely stunning. Despite the fact that I had an international order, the shipping was faster than expected and everything came in per... Toon meer
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My Dutch creditcard got blocked when trying to order something from this website. According to my bank, this is a scam website that's trying to steal creditcard info.
Bedrijf heeft geantwoord
My order was lost in the mail (out of their control- due to customs) , as soon as I reached out to them they immediately got back to me and resolved my issue, the customer service is why I keep return... Toon meer
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My order was unfortunately stuck at customs due to the recent import taxes imposed on all international shipments. As a result, my shipment still hadn’t arrived after a month. However, the Eyecandys t... Toon meer
Bedrijf heeft geantwoord
3,9
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470 reviews
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As someone who has tried various…
As someone who has tried various contact lens brands over the years, I can confidently say that eye candy’s Contact Lenses stands out as a top-tier option for anyone seeking comfort and quality. My experience with their products has been nothing short of excellent, making them a go-to choice for daily wear.
1 januari 2025
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Nancy,
Thank you so much for sharing your wonderful experience! It means the world to us to hear that our contact lenses have become your go-to choice for daily wear. Providing comfort and quality is our top priority, and we’re happy to know we’ve met your expectations.
We truly value your support and can’t wait to continue serving you with products that you love. If you ever need assistance or have any questions, we’re always here for you!
FRAUD
FRAUD, THEIR RETURN POLICY AND THE WAY THEY DO BUSINESS IS A SCAM!
23 december 2024
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Darth,
We’re truly sorry to hear about your experience and understand your frustration. Please know that we’ve already sent you an email to address your concerns and offer the best resolution.
As it’s the holiday season, our staff are currently on a limited schedule, which may cause slower response times over these few days. We sincerely appreciate your patience and understanding as we work through this with you.
Love Eyecandys!
They've been quite great, they're the only lens place I order from. Their ship is quick and reasonable, also love the little freebies they include.
8 november 2024
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Stacey,
Thank you so much for your kind words and for being such a loyal customer! We're happy you enjoy our quick shipping and the little freebies we include—it’s our way of showing appreciation for wonderful customers like you.
Your support means the world to us, and we’re always here to make your experience even better. Looking forward to serving you again soon!
Regards,
Customer Service4 at EyeCandys.
Very cheaply made contacts
Very cheaply made contacts. I ordered a yearly pair. One of the contacts have a rip already and it’s been less than a month of wearing them. I don’t have nails or anything. Update: They reached out to me through email and asked for me to remove the review. They wanted me to take a picture of the ripped contact. It literally ripped in my eye and I threw it away right afterwards. My eye was super red afterwards. Told them I didn’t want a refund or replacement. Just won’t be ordering from them ever again.
7 november 2024
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Aaron,
Thank you for your feedback. We're sorry to hear about your experience with the lenses, and we understand how disappointing it must be to have an issue with a product meant to last much longer.
We’ve reached out to you via email to assist in resolving this matter and to gather more information on your order. Please check your inbox and reply at your convenience. We’re committed to ensuring a satisfactory outcome for you.
Thank you for giving us the opportunity to make this right!
Best regards,
EyeCandys Support.
After wearing contacts purchased from…
After wearing contacts purchased from this company my cornea became inflamed, I thought I was going to go blind honestly but after taking them out - six hours later my vision was restored to normal.
Do not buy from this company, these are not safe.
22 oktober 2024
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Rachel,
We’re deeply concerned to hear about your experience and take these matters very seriously. Your eye health is our top priority, and we’d like to understand more about what happened. Although we’re trying to reach out on our end, we haven’t been able to locate your information in our system.
Could you please reach out to us directly with your order details? This will help us investigate thoroughly and provide any assistance you may need. Thank you for bringing this to our attention—it’s essential for us to ensure all our products meet the highest safety standards.
Unreliable delivery
I ordered a pair of contacts several weeks before I needed them. A week later they created a shipping label. More than a week after the item still hasn't actually been shipped.
11 oktober 2024
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Matthew,
Thank you for your review, and we truly appreciate your order. We completely understand your concern regarding the tracking information. While the tracking on the carrier's site hasn’t been updated, we’ve already confirmed with the carrier that your order has indeed been shipped. Based on the update provided to us after reaching out, your package has arrived at the West Branch and is currently on its way to you.
We’ve also sent further details, including a screenshot of the tracking update, to your email for more clarity. Please feel free to reach out if you have any additional questions. We're here to help!
They have a nice selection of contacts…
They have a nice selection of contacts to choose from, maybe have multiple models with different color eyes so the buyer could see what contacts look like on dark brown eyes or blue eyes.
28 september 2024
Review zonder uitnodiging
Antwoord van Eyecandys
Hi lliana,
Thank you for your review! We're so glad you appreciate our selection of contacts and the variety of models showcasing different eye colors. We know how important it is to see how lenses look on different eye shades, and we're happy it helped you with your choice. Your feedback encourages us to keep improving our offerings!
Thanks for choosing us, and we hope to continue providing you with great options!
I have been using these for years!
I have been using eyecandys for years! My orders always arrive when they say they will (minus one time - and they gave me credit to replace the whole order). My prescription is always correct, and the colors are awesome!
14 september 2024
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Stephanie,
Thank you so much for your kind words and for being such a loyal customer over the years! We're glad that you've had a great experience with our products, and we’re always here to make things right, just like with that one order. 😊 It’s wonderful to know you love the colors and that your prescription has been spot on!
We look forward to serving you for many more years to come!
It was a nice experience
It was a nice experience! The team behind EyeCandys seemed really nice and helpful. Their responses came fairly quick and they always answered my doubts.
27 augustus 2024
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Raquel,
Thank you so much for your kind words! Hearing that you had a great experience with our team is a great delight to us. Providing quick and helpful responses is always our goal, and it’s wonderful to know we met your expectations. If you ever have more questions or need assistance in the future, we’re here for you!
Timely, Affordable & Captivatingly Stylish!
The lenses and tweezer set came in time for the event I needed them for. The lenses are easy to put in, and comfortable enough to wear all day, even dusty conditions! They make my eyes look so big I hardly recognize myself in the mirror; if it's this hard for me to look away, I can't imagine how it must be for others.
30 juli 2024
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Eliza,
We are so glad to hear that the lenses and tweezer set arrived on time for your event! It’s great to know that they’re comfortable and easy to put in, even in dusty conditions.
It sounds like they really made an impact on your look! I love how you described the effect—they must be quite the transformation. 😄
If you ever need anything else or have more feedback, just give us a shout. We’re here to help!
DO NOT ORDER FROM HERE
I had an issue issue where I needed to cancel and reached out immediately within the time frame to do so. They initially said that was no problem, but they have completely given me the runaround and refused to do so. This is a joke of a company and they are withholding my money and I plan on filing a claim.
This is the shadiest business I have ever ordered from. I suggest finding somewhere more professional with better practices.
15 augustus 2024
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Ashley
I’m truly sorry to hear about your experience and understand how frustrating this situation has been for you. Your concerns are important to us, and I sincerely apologize for the way this matter has been handled.
I would like to resolve this for you as quickly as possible. Please reach out to us directly at hello@eyecandys.com, and I will personally ensure that your issue is addressed promptly.
We are committed to improving our processes and making things right. Your feedback is invaluable in helping us achieve that, and we hope to regain your trust.
Thank you for bringing this to our attention, and I look forward to resolving this for you.
They are sending me a replacementb for…
They are sending me a replacementb for ripped cntact. very good service
14 augustus 2024
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Nikole,
Thank you for your kind words! We're glad to hear that you're satisfied with our service, and we're happy we could assist with getting a replacement sent out for your ripped contact lens.
If you need anything else or have any further questions, we're always here to help. We appreciate your trust in us and look forward to serving you again in the future!
The Pink Label Metropolis NYC 3-Tone…
The Pink Label Metropolis NYC 3-Tone Brown looks so natural on me and brings out the shape of my eyes! These are the best colored contacts I've had so far
1 augustus 2024
Review zonder uitnodiging
Antwoord van Eyecandys
Thank you so much for your fantastic review! We're absolutely delighted that the Pink Label Metropolis NYC 3-Tone Brown lenses have become your favorite and bring out the natural beauty of your eyes. Your satisfaction is our top priority, and it's wonderful to hear these lenses have made such a positive impact.
Enjoy your stunning new look, and thank you for being a valued part of the EyeCandys family!
😍😍😍😍
First of all the team behind eye candys are so sweet!! I messaged them about the contacts and they got back to me very quickly and they were very helpful and kind!
The contacts them self were INSANE. They are affordable, light weight, easy to use, the colour opacity is incredible and super comfortable on the eye! I own about 8 of them and I definitely will be buying more. I use them for cosplay and this is definitely my favourite brand for contacts. You can even get a prescription on them if you wear glasses. They are incredible. If you’re thinking of buying them.. stop thinking, just buy them. This is your sign! 😍😍😍
17 juli 2024
Review zonder uitnodiging
Antwoord van Eyecandys
Hi There,
Thank you so much for your amazing review! 🌟 We love to hear that you had a great experience with our team and that you love the contacts. It's fantastic to know they are comfortable, affordable, and perfect for your cosplay needs. Your kind words and support mean the world to us. We're looking forward to providing you with more incredible contacts in the future.
Thanks for choosing EyeCandys! 😍✨
Antwoord van Eyecandys
Hi Freda,
Thank you for your review! We're glad to hear that you love EyeCandy and appreciate our competitive prices. Your satisfaction is our top priority, and we're excited to continue providing you with great value. 😊
Beautiful Aqua Lenses
I’ve only gotten contact lenses from this company once, but they were definitely better quality than one than one’s I’ve tried from another brand. Didn’t irritate my sensitive eyes, and the aqua colour was very bright and opaque! Would def recommend :)
20 juli 2024
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Kelsey,
Thank you so much for your wonderful review! We're thrilled to hear that you found our contact lenses to be of better quality and that they didn't irritate your sensitive eyes. We're glad you loved the aqua color too! Your recommendation means a lot to us, and we look forward to serving you again in the future. 😊
The fact that they had pictures of eye…
The fact that they had pictures of eye color before and after with contacts on
25 juni 2024
Review zonder uitnodiging
Antwoord van Eyecandys
Dear Tie,
Thank you so much for your fantastic 5-star review! We love to hear that you appreciated the before-and-after pictures of eye color with our contacts. We know how important it is to see the potential results, and we're glad you found those visuals helpful.
Your satisfaction means the world to us and we appreciate your business. If you have any more feedback or need assistance, feel free to reach out anytime.
Thanks again for your support!
I accidentally ordered the wrong colour…
I accidentally ordered the wrong colour contact I sent the contacts I didn't want back for an exchange. I received the new ones in less than a week. I'm so happy with them they are comfortable and clear. I will definitely be ordering more colours they are absolutely beautiful lenses. Can't recommend candy eyes enough.
19 juni 2024
Review zonder uitnodiging
Antwoord van Eyecandys
Dear Paula,
Thank you so much for your kind review!
We're thrilled to hear that you had a great experience with our exchange process and that you're happy with your new contacts. It's wonderful to know that you find them comfortable and clear.
We appreciate your recommendation and look forward to serving you again. If you have any questions or need further assistance, please don't hesitate to reach out.
Enjoy your beautiful lenses!
Antwoord van Eyecandys
Thank you so much for your wonderful review! We're so glad to hear that you love your lenses and find them both natural-looking and comfortable. Your satisfaction is our top priority, and we're delighted to have met your expectations.
If you have any questions or need further assistance, feel free to reach out. We look forward to serving you again soon!
I’m satisfied with the color of my…
I’m satisfied with the color of my lenses and that it delivers the desired look I wanted. They have great products and are attentive to your needs!
28 mei 2024
Review zonder uitnodiging
Antwoord van Eyecandys
Thank you so much for your kind words!
We’re glad to hear that you’re satisfied with the color of your lenses and that they give you the look you desire. We strive to offer great products and attentive customer service, so it’s wonderful to know we’ve met your expectations. Your feedback truly means a lot to us.
Thank you for choosing us, and we look forward to serving you again!
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