The contacts I ordered (Acuvue Define Moist - Vivid Choco) are absolutely stunning. Despite the fact that I had an international order, the shipping was faster than expected and everything came in per... Toon meer
Bedrijf heeft geantwoord
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My Dutch creditcard got blocked when trying to order something from this website. According to my bank, this is a scam website that's trying to steal creditcard info.
Bedrijf heeft geantwoord
My order was lost in the mail (out of their control- due to customs) , as soon as I reached out to them they immediately got back to me and resolved my issue, the customer service is why I keep return... Toon meer
Bedrijf heeft geantwoord
My order was unfortunately stuck at customs due to the recent import taxes imposed on all international shipments. As a result, my shipment still hadn’t arrived after a month. However, the Eyecandys t... Toon meer
Bedrijf heeft geantwoord
3,9
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470 reviews
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Never shipped order
EyeCandys claimed that they shipped my order, but tracking shows it never left their warehouse. Customer support is nonexistent outside of autoresponders.
2 februari 2026
Review zonder uitnodiging
Antwoord van Eyecandys
Hi,
Thank you for sharing your feedback. We’ve reached out previously to gather more details so we can assist you properly, but we haven’t heard back. We genuinely want to help resolve any issues you experienced, so please feel free to contact us directly at hello@eyecandys.com at your convenience.
We appreciate your time and hope to make things right.
Easy process, beautiful lenses, great customer service!
The process was easy to order and confirm my prescription! The lenses are gorgeous and comfortable, too! The customer service is fantastic - I HIGHLY recommend! Koreans know their contact lenses!
27 januari 2026
Review zonder uitnodiging
Antwoord van Eyecandys
Thank you so much for your wonderful review! We’re thrilled to hear that you found the ordering process easy and that you love how the lenses look and feel. Your kind words about our customer service mean a lot to us!
We really appreciate your recommendation and can’t wait to help you with your next order. Enjoy your gorgeous lenses!
I love this company
I love this company. I’ve been ordering my contacts from them for at least 10 years, and I discovered them through a YouTuber. I’ve continued going back ever since because they never disappoint. My orders are always accurate, the quality is consistently great, and the overall experience has always been reliable and easy.
19 december 2025
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Cassie, Thank you so much for your kind words and for being such a loyal customer over the past 10 years! It means the world to us that you discovered us through YouTube and have continued to trust us for your contact lenses. We’re thrilled to hear that your orders have always been accurate and that you’ve enjoyed a reliable and seamless experience with us. We look forward to serving you for many more years to come!
I have been using eyecandys for years…
I have been using eyecandys for years to order contacts. I have never had any issues and the lenses have always been good quality and comfortable. I have always recommended this site to my friends for ordering coloured lenses.
18 december 2025
Review zonder uitnodiging
Antwoord van Eyecandys
Thank you so much for your kind words and for being a loyal EyeCandys customer! 💖 We’re thrilled to hear that you’ve consistently enjoyed our lenses and that they’ve been comfortable for you. Your recommendations to friends mean the world to us, and we truly appreciate your support.
We look forward to serving you for many more years of fun, colorful lenses!
Shady refund
I ordered online OCT 4. After a week of waiting for a shipment notice I emailed only to be told they had been on a holiday and the warehouse still had to manufacter them. When I pressed to an exact shipment date they gave generic responses like thank you for your patience we are working hard to get out your order. Well #1 I need an exact date because im leaving for vacation so it's great that your "working" on it even though your actually closed due to holiday. #2 that should have been disclosed before check out before I even order the contacts that your order will be seriously delayed due to this holiday. I asked for a refund for two days. Finally someone stated ok I have refunded you. But never came back to my bank account. I waited two days still no pending refund. Finally disputed with my bank and sure as shit two hours later I received an official refund receipt from the company and refund was pending into my account.
I would never had ordered if I was given the information about the shipping delay. I knew the order was going to take a few weeks to actually get to me after being shipped so it's already a long wait when you add a warehouse holiday and manufacturing delays and then refusing a refund it all equaled shady business. I won't be ordering again.
15 oktober 2025
Review zonder uitnodiging
Antwoord van Eyecandys
We’re really sorry for the frustration you experienced. The delay happened during our supplier’s holiday closure, which affected order processing times. We understand how inconvenient that was, especially with your travel plans, and we truly apologize that this wasn’t communicated more clearly at the time.
We’re glad to hear your refund has been completed and appreciate your patience through the process. Your feedback is valuable, and we’re already working to improve our notifications during holiday periods to avoid similar confusion in the future.
Warm regards,
The EyeCandys Team
So good so pretty love my contacts
10 oktober 2025
Review zonder uitnodiging
Antwoord van Eyecandys
Thank you so much for your kind words! We're thrilled to hear you love your contacts. Enjoy your new look!
My order came within a week and a half
My order came within a week and a half, beautiful contacts I love them! I did have a small tear on one lens when I received them, but eyecandy took care of it!! Will be ordering again.
7 oktober 2025
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Kodi, Thank you so much for your kind words! We’re thrilled to hear that you love your new contacts. We’re glad we could quickly resolve the issue with the torn lens, and we can’t wait to have you order from us again. Enjoy your beautiful eyes!
The products I receive from eyecandys…
The products I receive from eyecandys are always very well packaged and I am happy with the quality of the products. The checkout process is pretty straightforward as well and I like their partnership shop pay for tracking purposes.
4 oktober 2025
Review zonder uitnodiging
Antwoord van Eyecandys
Thank you so much for your kind review! We’re thrilled to hear that you’re happy with our packaging, product quality, and checkout experience. We truly appreciate your support and look forward to serving you again soon!
♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡
27 september 2025
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Lori, Thank you so much for sharing the love! ♡ We’re so happy to know you had a great experience with us. Your support truly means the world! ✨
The shipping is fast and the quality of…
The shipping is fast and the quality of the contacts are soo good!
23 juli 2025
Review zonder uitnodiging
Antwoord van Eyecandys
Thank you so much for your kind words! 💕 We’re so happy to hear that you loved the fast shipping and quality of the contacts. Your support means the world to us! 🥰
Great Company for Custom Toric Lenses
I needed custom colored tori lenses. Few companies even offer these but Eye Candys does. They produced the lenses quickly and I am wearing them as I type this. They are very comfortable and the price was reasonable. Processing and shipping is fast, especially for a custom product. I highly recommend this company.
15 september 2025
Review zonder uitnodiging
Antwoord van Eyecandys
Thank you so much for your wonderful review! We’re thrilled to hear that your custom toric lenses turned out perfectly and that you’re already enjoying the comfort and look. We know how important it is to find both quality and speed with custom lenses, so we’re happy we could deliver this experience for you.
We truly appreciate your recommendation and look forward to helping you again soon.
Antwoord van Eyecandys
We’re so glad to hear you had an amazing experience! Thank you for sharing your feedback.
I’m a returning customer of eye candy I LOVE THE QUALITY, PRICES, COLLECTIONS, STAFF…EVERYTHING ABOUT THEM IS A GREAT EXPERIENCE ALL AROUND!
I’m a returning customer of eye candy for my contact lenses as I’ve never had any issues with anything including the products as well the delivery not to mention how reasonably priced they are! I recently bought a few pairs of new contacts but forgot to pick out a colour for the promotional part of the package. After I got in touch with a client rep I was able to get them to choose the colour in the shades I’d specified. I just got the preview of them and they’re absolutely lovely, all in the colours I’d generally pick out myself. I trust them implicitly and I can’t wait to try out the new contact lenses they’ve selected especially the grey shade I’ve never tried but always wanted to. I look forward to continuing to do business with them without a doubt not only quality products but staff as well! Extremely helpful & really want to see you happy! Absolutely stellar job &I really appreciate all your assistance!
4 september 2025
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Tara,
Thank you so much for your kind words! 💖 We’re thrilled you love your new lenses and enjoyed the color selection. Can’t wait for you to try the grey shade! We’re so grateful for your trust and can’t wait to keep bringing you more fabulous EyeCandy experiences.
Never got my order
Never got my order. I paid for x-route shipping and the only update I ever got was that the shipping label was created. It’s remained like that for the past 2 weeks. I assumed that they were never intending to deliver it.
30 augustus 2025
Review zonder uitnodiging
Antwoord van Eyecandys
We’re very sorry for the delay and the frustration this has caused. Your order is not lost—the “label created” status is due to an inspection by U.S. Customs, which has temporarily held up shipments and can prevent tracking updates from appearing.
We understand how important it is to receive your order, especially with X-Route shipping, and we’ve been closely monitoring the situation. We truly appreciate your patience and understanding while your package is released and continues its journey to you.
If you’d like, please reach out to our customer service team directly so we can assist you further.
Gave me a replacement and helped me so…
Gave me a replacement and helped me so much! Beautiful color
18 augustus 2025
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Mai, Thank you so much for your kind words! We’re so glad we could help and that you’re loving the beautiful color of your lenses. Your support means the world to us!
I dont know what is going on with this…
I dont know what is going on with this company. I ordered the torque pink label. Contact lenses in one pair scratched and burned my eyes. They insisted on sending me a new pair instead of my money and the pair that was replaced. With burn my eyes tremendously.Save your eyes do not order from this company.
8 augustus 2025
Review zonder uitnodiging
Antwoord van Eyecandys
Hi, we’re sorry to hear about your experience. We take any discomfort reports seriously and always request further details to investigate, but unfortunately, we never received your response. Please reach out to us at hello@eyecandys.com so we can look into this matter for you.
Great customer service and natural…
Great customer service and natural looking contact lenses. Highly recommended.
14 juli 2025
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Saleha,
Thank you so much for your kind words! We're thrilled to hear you’re happy with our customer service and that you love the natural look of the lenses. Your recommendation means a lot to us!
Antwoord van Eyecandys
Thank you so much for your kind words! We're thrilled to hear that everything was perfect and that you liked it. Hope to see you again soon!
My GO TO Lens Supplier
I've been a customer of EyeCandys for about 6 years and I am absolutely in love with them. Their customer service is great and I've only received quality lenses within reasonable shipping periods. EyeCandys will always be my go to coloured lens store.
23 juni 2025
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Bella, Thank you so much for your continued support over the past 6 years! We're thrilled to hear you've had such positive experiences with our service and lenses. Your kind words truly mean the world to us. We’ll always be here to bring you the best in colored contacts!
Olola dahlia brown
The dahlia brown contacts are very natural and subtle, the look I wanted to go for everyday wear. Another big factor for choosing them was prescription selection for each eye, something i had been struggling to find prior. Their packaging is super cute, and I was able to wear the contacts for over 9-10 hours with no issue. The delivery doesn't take that long either, it came within 2 weeks. These are great contacts company for anyone to order from.
9 april 2025
Review zonder uitnodiging
Antwoord van Eyecandys
Hi Resh,
Thank you so much for your lovely review! We're so happy to hear that the Dahlia Brown lenses gave you the natural look you were going for and that you found the perfect prescription match for each eye. It's also great to know they were comfortable for all-day wear and arrived on time. We truly appreciate your support and hope to serve you again soon!
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