They don't even have change for a £5. I usually pay by card, but I had naff all in my bank but some five pound notes. Driver was late so I missed my appointment, but they couldn't even give me £2... Toon meer
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I used the app to track a bus to Hull [41]. It was already 25 minutes late, but the app told me when it was due at the stop. I arrived with time to spare, saw the bus arrive - and then saw the app had... Toon meer
I got the number 58 from Hessle Square to the bus stop at the Three Tuns. The driver was very accommodating, polite and friendly. 22.30 last bus from Hessle. Don’t know his name but he seems a good... Toon meer
waiting for a bus, put arm out to stop it just went by. got into hull interchange went and reported it, was told would be contacted in 7-10 workings days.after a month with no contact went back to int... Toon meer
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Worst timekeeping ever
Worst timekeeping ever , bus drivers are rude and some racist. Customer service don't seem to give a s**t about complaints. The company is absolutely useless. Bus today was one hour late and I asked him where the 16:48 was ( which was the bus we was waiting for) he said don't know and then he said he is an hour late anyway. Also he 'claimed' he didn't know why he was late which clearly shows he was lying. Who can rely on a company who's bus drivers lie to their passengers? Also had an incident about 1 and a half months ago where one of the bus drivers threatened me and I also found out she had been saying stuff around the depot about me. Also I have had many occassions where I was at the doors and the driver closed the doors on me and drove off. Also had a couple of incidents where I have put my hand out and they have drove straight past. The bus drivers are clearly ignorant and rude. This is just shocking for a bus company.
2 augustus 2017
Review zonder uitnodiging
good service but poor time keeping
for as long as I can remember EYMS has had piss poor time keeping, especially in rural areas. More recently its getting worse.
General rule is to look at the timetable and plan your day around them times, you arrive 5-10 mins before bus should arrive and wait 5-10 mins after if it still hasn't shown up, unwritten rule of uk public transport, yes? Well not with EYMS you should arrive at the bus stop at any time you choose and set up camp at the stop until your bus arrives, this could be a 10 minute wait, 20, 40 or 1 hour so bring a flask! Also on days like today (2.8.14) bring an umbrella!
What is the point in having timetables published online if the drivers don't stand by them?! At what point can we start holding EYMS to blame for missed appointments and full days being written off because of there tardiness?
My advise dont look at the time tables just be prepared for a long wait.
2 augustus 2014
Review zonder uitnodiging
Excellent customer service
Last week my girlfriend went on a trip on an EYMS bus with our 7 month old daughter, buggy and baby paraphernalia. As she got on, the driver got out of his cab and rearranged things in the gantry to make room for the buggy. He then asked if he could help further and was given my daughter to hold whilst my girlfriend folded the buggy up. After lots of "awwws" from the passengers at the driver being so good with my daughter the buggy was folded and my daughter was returned. The driver then got my girlfriend to sit down and proceeded to ferry her money, ticket and change between her seat and his cab so that she didn't have to get up again.
Absolutely exemplary service.
17 juli 2013
Review zonder uitnodiging
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