I have nothing but praises for this company. The 10x mirror I ordered is much better than any other I have ordered from other companies in the past, including one company that does not allow a refun... Toon meer
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I have ordered from fancil a few times. I love their products, customer support. They value their customer's satisfaction over just making a sale. I hope fancil the best for years to come
I have purchased quite a few products from Fancii and every single one of them is outstanding! My customer service experience with Faye was also outstanding. She resolved my questions and concerns in... Toon meer
While their order status emails aren't exactly helpful, i.e. order split in two showed my order was completed with no other remaining shipments after the first part was delivered, their customer suppo... Toon meer
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We believe in high quality, affordable beauty products that make you look and feel your very best.
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Amazing!
Amazing customer service! Products are excellent! Will definitely be shopping again!
I ordered my first mirror after seeing…
I ordered my first mirror after seeing this company on Good Morning America and I love it! I then had to get my mom a mirror and I had to get a larger mirror. For some reason, I did not notice that my order was shipped separately. I panicked when I didn't see my larger order. I called the company to see where my mirror was and without me even telling them the problem, they emailed me to make sure I knew the other mirror had a separate tracking. WOW! Especially for a small business! Great product and great customer service! It's worth the money!
I absolutely love this mirror
I absolutely love this mirror! So pretty and compact. Great on vacation.
I had a small issue and my mirror was replaced.
Very efficient staff worked on my problem.
Awesome product AMAZING customer service
I absolutely LOVE my mirrors. I have a Taylor LED in Sea Serenity, a Mini Taylor LED in Lovestruck, and the Mila 2 Luxe. The 1x and 10x lighted mirrors are perfect!! The Mila is stunning…everyone needs a little bling in their lives. They have the BEST customer service around!! Super quick to respond, friendly, and truly wonderful to interact with. If you’re thinking about getting one (or more)…take the plunge!!!! You NEED these mirrors in your life. You will NOT be disappointed.
Excellent product and customer service!
My feet are finally summer ready thanks…
My feet are finally summer ready thanks to this callys remover. It's powerful and the company included extra grinding heads in the box
Excellent products and even better…
Excellent products and even better customer service.
Amazing products even better customer service!
I got the Abigail mirror to use for my longer trips and i poorly packed it, so it cracked. The customer service team went out of their way to help me replace it and save the day!
I love Fancii products
I love Fancii products. I am a repeat customer and have had great experience with both quality of product and quality of customer service. A couple years back I ordered a Vera mirror with Lara 10x attachment and a Mila, purse mirror that lights up both sides. I always get compliments on both and cannot even imagine doing my makeup without it. Just recently I bought the 10x travel mirror and a more slim profile mini Taylor to keep in my travel makeup bag. I got an extra mini Taylor for gifting as well.
I did not receive my package .
I did not receive my package and it was confirmed that it was delivered. I contacted Fancil & Co. and was emailed by Angelical who was extremely helpful and made sure I received a replacement. This was excellent customer service.
I ordered and received a mirror, that was damaged.
I ordered and received a mirror. Unfortunately, the packaging was damaged and the mirror had a crack across the middle. I reached out to their customer service and a new mirror arrived. The customer service is fantastic. Thank you.
Great products and fantastic customer…
Great products and fantastic customer service.
Order status emails don't tell the whole story
While their order status emails aren't exactly helpful, i.e. order split in two showed my order was completed with no other remaining shipments after the first part was delivered, their customer support staff are responsive to email requests for status updates. So overall, very helpful. Just wish they could figure out a way to have the automated emails be more accurate.
Received the mirror as a gift and…
Received the mirror as a gift and immediately fell in love! Had a question and it was immediately resolved! customer service was stellar! Will definitely be a repeat customer!
Awesome Product
Great Product. I gave them to all my family members for Christmas. The customer service are also wonderful Great service.
Amazing products 😍 purchased 3 for…
Amazing products 😍 purchased 3 for gifts. The compact mirrors are wonderful!One was damaged during shipping. Contacted the company and they resolved my issue very quickly! Highly recommend 👌
These mirrors are darling!
These mirrors are darling!! I
Purchased 3 for Christmas gifts and 1 for myself and the quality is unmatched!!! The craftsmanship and quality are excellent. Customer service is impeccable. The ladies I gifted these to were all floored and love their gifts
Definitely a head-turner!
Amazing! The quality is absolutely excellent, and the battery life is impressive. I took it with me on a trip and my friends were obsessed, so much so that they asked me to bring one back for them next time. Highly recommend!!
When I received my order the mirror was…
When I received my order the mirror was cracked. I contacted Fancii immediately. Faye emailed me back within an hour. By that evening I had a new mirror being shipped. I received my new mirror within four days. Thank you Faye for all your help and fast response.
Great service
Support team was super helpful. I love their products super cute, compact, and work well. I would highly recommended to anyone!
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