Parcel arrived with one part damaged. I contacted filstorage and received a very apologetic email with assurance that a replacement part would be sent. I received the part 2 days later. I have built h... Toon meer
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Lees wat reviewers zeggen
Excellent website and quick delivery. Unfortunately, the storage unit had a cracked side and back plastic spine was snapped. Can't understand how this was 'cos the box and packing provided good protec... Toon meer
Bedrijf heeft geantwoord
Arrived in good time- 4 working days. Well packaged and good instructions. Had no difficulty assembling alone until putting roof on and shelves in. Looks good, fits well in space and holds plenty.... Toon meer
I bought some plastic containers for under my sink. I’ll be buying more for elsewhere as they are really handy, particularly because they have dividers that stop you stuff from falling over. Excellent... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Groothandelaar
- Business to Business-service
- IJzerwarenwinkel
- Kantoorbenodigdhedenwinkel
- Opslagbedrijf
- Magazijn
Geschreven door het bedrijf
Filstorage has delivered commercial storage & display solutions since 1991. From storage bins to racking and shelving, we can help you make the most of your space. Shop online or call us directly for assistance. We aim to deliver most items within 2-3 working days.
Contactgegevens
High Street, DN14 7PW, Goole, Verenigd Koninkrijk
- 01430410450
- marketing@filstorage.com
- filstorage.com
4,3
Uitstekend
1K reviews
Heeft 53% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van Filstorage
Hello Gavin, we'd like to thank you for your review. It's always great to hear back from our customers, we really appreciate your feedback. Thank you once again and if there is anything we can do to assist in the future then please do not hesitate to get in touch.
The unit is too flimsy and arrived very…
The unit is too flimsy and arrived very damaged. The manufacturers need to re look at the product specifications and make the units more durable and stronger with thicker plastic and stronger and proper back panels and not just folded cardboard.
20 augustus 2024
Antwoord van Filstorage
Hello Keith, thank you for the 5-star review. We really appreciate the feedback. We hope to hear from you again soon. Thanks!
Antwoord van Filstorage
Hello Sylvia, thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to hear from you again soon. Thanks!
Even though the trolley is on wheels
Even though the trolley is on wheels, every time I move it, it collapses!
11 augustus 2024
Antwoord van Filstorage
Hi Harry, thank you so much for this 5-star review. We hope to hear from you again soon, if there is anything we can do to assist in the future please do not hesitate to get in touch. Thank you!
Greenhouse staging
Very quick delivery time.
Assembly took a little time until we got the hang of it. Very pleased with the shelving
7 augustus 2024
Antwoord van Filstorage
Hello Sue, thank you so much for taking the time to leave an excellent rating. We really appreciate your feedback. We hope to hear from you in the near future. Thanks!
Good delivery
Good size, quick delivery. A little flimsier than expected. Could do with being a bit sturdier
4 augustus 2024
Antwoord van Filstorage
Hello Steve, we'd like to thank you for taking the time to leave this review. We're happy to hear that you were pleased with the service provided. If there are any issues with the product please do not hesitate to contact us on sales@filstorage.com we'd be happy to help. Thanks!
Retro style laundry basket ✔️
Retro style laundry basket ✔️
Has wheels so no lifting ✔️
Funky unusual colour ✔️
Sturdy, will last for years ✔️
Absolutely perfect, quick delivery , will be back
3 augustus 2024
Antwoord van Filstorage
Hello Liz, we'd like to thank you for your 5 star review. It's always great to hear back from our customers. We're glad to hear that the laundry basket met your requirements. We hope to hear back from you soon. Thank you!
Apc are the worst delivery service
Apc are the worst delivery service
They do not let you know the date they are coming and when you rearrange with them for another day, there turned on a different day
3 augustus 2024
Antwoord van Filstorage
Hi Lee, we're sorry to hear that you were unhappy with the service provided. We constantly review our suppliers so we will pass your feedback onto the relevant teams. If we can assist in the future please do not hesitate to contact us. Thanks
Great Shelves - Excellent Service
My husband ordered the Corner Unit plus 4 straight shelves deal for his hobby room. Just perfect for the job and a real bargain price. Sherri called to check our address the following day before sending which I thought was very sensible. It came within 2 days super fast with FedEx. We were missing some plastic feet so I emailed and again Sherri dealt with it for us contacting the warehouse who dispatched straightaway. I was very impressed with the friendly and efficient customer service and would most definitely order again from Filstore! 10/10
29 juli 2024
Antwoord van Filstorage
Hello Lara, thank you very much for your lovely review, we have passed your comments over to Sherri, who was very grateful for your kind words and mentioned that you were a pleasure to deal with. We're happy to hear that you were happy with the corner unit. Thank you once again and if there is anything we can do to assist in the future then please do not hesitate to get in touch.
Not the best quality
Bought a new outside cupboard to replace one I've had for several years in the garden but needed replacing. It arrived in super fast time but was quickly disappointed with the quality but I guess you get what you pay for. Lots of small fiddly bits but was easy enough to put together, had to use one of the shelves for extra support on the base. The plastic used is very flimsy and lightweight and I'm doubtful if it will withstand being in the garden with my small hover mower and tools in. I wouldn't recommend this product and wouldn't buy again, I should have spent the extra cash on something better made for the job.
21 juli 2024
Antwoord van Filstorage
Hi Dee, first of all, thank you for your feedback. We are very sorry that you are not happy with the quality provided. The cupboard you bought was from our budget range and it is advertised as a lightweight budget cupboard. We do offer a range of more robust options (which we also state on the product listing), which are much stronger and higher quality.
In regards to withstanding being in the garden, if the cupboard is weighted, it should be fine, but, we do state the cupboards are water resistant, not waterproof, so please take this into consideration when storing electrical items. We would say in most cases this should be fine but there are no waterproofing guarantees due to the cupboard being modular.
However, if you are not happy with this, you will be able to return the item for a product refund. Please contact us on sales@filstorage.com if you would like to return the item. Once again, we are sorry you are not happy and will feed this back to the purchasing team to discuss with the manufacturers.
Great delivery and service
Goods arrived in two days and exactly what my husband wanted.
Can’t fault the service.
20 juli 2024
Antwoord van Filstorage
Hi, we really appreciate you taking the time to share your rating with us. We're pleased to hear that you're happy with the service and products. We hope to hear back from you in the future. Thanks!
Excellent service ordered it in the…
Excellent service ordered it in the morning and received next afternoon
11 juli 2024
Antwoord van Filstorage
Hi Shelley, we'd like to thank you for your review, its always great to hear back from our customers. We really do appreciate your feedback. If there is anything we can do to assist in the future please do not hesitate to get in touch. Thanks
A good quality plastic bin at a very…
A good quality plastic bin at a very good price., exactly the right size to store nuts and bolts etc.
3 juli 2024
Antwoord van Filstorage
Hello, thank you for taking the time to leave this review. It's always great to hear back from our customers. We're glad to hear that you we're happy with the plastic bin that you ordered. If there is anything we can do to assist in the future then please do not hesitate to get in touch. Thanks!
Good quality functional shelving
Good quality functional shelving. Arrived sooner than expected. Safely packaged so shelving unit was in mint condition. Easy and quick to assemble.
A rubber mallet was the only tool required.
1 juli 2024
Antwoord van Filstorage
Hello, thank you so much for leaving this 5-star review. We really appreciate you being a customer and helping to share the word about us. Please let us know what we can do for you in the future. Thanks!
Great unit delivered incredibly…
Great unit delivered incredibly quickly. Highly recommended.
27 juni 2024
Antwoord van Filstorage
Hello Leonard, thank you so much for taking the time to leave this review. We're really pleased that you're happy with the service and unit. We really hope to hear back from you in the near future. Thanks!
Antwoord van Filstorage
Hi, we'd like to thank you for taking the time to leave us this 5-star rating. We're glad to hear that you we're happy with the service provided. We hope to hear back from you soon. Thank you!
Great firm to deal with.
Good firm to deal with, fast delivery. Reasonable price. The storage containers are absolutely great for my Campervan conversion. Strong and good to look at too.
18 juni 2024
Antwoord van Filstorage
Hi Wanda, we really appreciate you taking the time to share your rating with us. We're really pleased that you're happy with the storage containers for your campervan. If there is anything we can do to assist in the future then please do not hesitate to get in touch. Thanks!
was a very god product.
4 juni 2024
Antwoord van Filstorage
Hi Douglas, thank you for sending your feedback. Please do not hesitate to contact sales@filstorage.com if you've had some issues. Thanks
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