Parcel arrived with one part damaged. I contacted filstorage and received a very apologetic email with assurance that a replacement part would be sent. I received the part 2 days later. I have built h... Toon meer
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Lees wat reviewers zeggen
Excellent website and quick delivery. Unfortunately, the storage unit had a cracked side and back plastic spine was snapped. Can't understand how this was 'cos the box and packing provided good protec... Toon meer
Bedrijf heeft geantwoord
Arrived in good time- 4 working days. Well packaged and good instructions. Had no difficulty assembling alone until putting roof on and shelves in. Looks good, fits well in space and holds plenty.... Toon meer
I bought some plastic containers for under my sink. I’ll be buying more for elsewhere as they are really handy, particularly because they have dividers that stop you stuff from falling over. Excellent... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Groothandelaar
- Business to Business-service
- IJzerwarenwinkel
- Kantoorbenodigdhedenwinkel
- Opslagbedrijf
- Magazijn
Geschreven door het bedrijf
Filstorage has delivered commercial storage & display solutions since 1991. From storage bins to racking and shelving, we can help you make the most of your space. Shop online or call us directly for assistance. We aim to deliver most items within 2-3 working days.
Contactgegevens
High Street, DN14 7PW, Goole, Verenigd Koninkrijk
- 01430410450
- marketing@filstorage.com
- filstorage.com
4,3
Uitstekend
1K reviews
Heeft 53% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Quick delivery and product exactly as…
Quick delivery and product exactly as described…. Can’t fault them
3 juni 2024
Antwoord van Filstorage
We'd like to thank you for your review. It's always great to hear back from our customers and we really appreciate your feedback. Thank you once again and if there is anything we can do to assist in the future then please do not hesitate to get in touch.
Shipped and delivered quickly
Shipped and delivered quickly. When I contacted them for mistakes in the assembly instructions, they replied promptly and offered to help. In the end all the bits I needed were there so I did not take on the offer of more screws.
4 juni 2024
Antwoord van Filstorage
Hi Lorenzo, we are so grateful for your 5-star rating. We're pleased to hear that your happy with the service and product. We hope to hear back from you soon. Thank you!
Very easy to set up nice storage cabinet
30 mei 2024
Antwoord van Filstorage
Hi Julie, thank you so much for taking the time to leave us a 5-star rating. We're really pleased that you're happy with the storage cabinet. We really hope to hear back from you in the future. Thanks!
Antwoord van Filstorage
Hi George, thank you so much for taking the time to leave an excellent rating. Its always great to hear back from our customers. We will pass your comments onto our Customer Services Team. If there's anything we can do to assist in the future please do not hesitate to get in touch. Thanks!
Antwoord van Filstorage
Hi George, thank you for taking the time to send us a 4-star rating. We're pleased to hear that the service and delivery were great. Please do not hesitate to get in touch if you require any assistance in the future. Thanks!
Item damaged on arrival
Item damaged on arrival. Have manage to repair it. But would think twice before ordering anything else.
8 mei 2024
Antwoord van Filstorage
Hi Grace, we have tried to contact you multiple times to try and rectify the issue but have had no response back. Please contact us on 01430 410 450 or respond to our emails (sales@filstorage.com) if you would like us to rectify the issues.
Nice product
16 mei 2024
Antwoord van Filstorage
Hi Cole, we'd like to thank you for your review. We're pleased that your happy with the product. We hope that we hear back from you again soon. Thanks!
Antwoord van Filstorage
Hi Tim, we are so grateful for your 5-star rating. Thanks for sharing your rating with us and the community. We hope to hear from you again in the future. Thanks!
When the item arrived unfortunately it…
When the item arrived unfortunately it wasnt suitable , and needed to be returned
The team were prompt , helpful ,
In organising the return .. very efficient service , from ordering to returning
16 mei 2024
Antwoord van Filstorage
Thank you for leaving us your feedback. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. If there is anything we can do to assist in the future please do not hesitate to get in touch. Thank you!
First cupboard was damaged
First cupboard was damaged. They have a super customer service team and replaced it straightaway.
4 mei 2024
Antwoord van Filstorage
Hi Bern, thank you for sharing your experience with us. We're really pleased that you're happy with the service provided. We'll pass your comments onto our Customer Services Team. We really hope to hear back from you soon. Thanks!
Prompt sales service and rectification…
Prompt sales service and rectification of purchase order.
14 mei 2024
Antwoord van Filstorage
We'd like to thank you for your review. Its always great to hear back from our customers and we really do appreciate your feedback. We really hope to hear back from you in the near future. Thank you!
Very poor quality and flimsey
12 mei 2024
Antwoord van Filstorage
Hi Arbaaz, thank you so much for this 5-star rating. We really appreciate you being a customer and helping to share the word about us. If there is anything we can do to assist in the future then please do not hesitate to get in touch. Thank you!
Trolley…
My order was well packaged and driver was in time. The trolley does what it's needed to do.
6 mei 2024
Antwoord van Filstorage
Hi Jean, thank you so much for taking the time to leave us your feedback. We're really pleased that you're happy with the service and the trolley. We look forward to hearing from you again soon. Thank you!
Antwoord van Filstorage
Hi Jackie, thank you for leaving us your feedback. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope that we hear back from you soon. Thank you!
Easy to order
Easy to order, clear description and reasonable price, not the cheapest but the quality of the product was a factor.
18 april 2024
Antwoord van Filstorage
We’d like to thank you for your review. It’s always great to hear back from our customers and we really appreciate your feedback. Thank you once again and if there is anything we can do to assist in the future then please do not hesitate to get in touch.
Delivery time was great
Delivery time was great. Order placed am on previous day and the items were delivered am the following day. The cupboard went together easily.
18 april 2024
Antwoord van Filstorage
Hi Susan, thank you very much for taking the time to leave us a review. We’re really pleased that you’re happy with the service and products provided. We really hope to hear back from you in the near future.
I really appreciate them
I really appreciate them. They guided me correctly with patience and delivery was on time. The quality of their products is exceptional.
11 april 2024
Antwoord van Filstorage
Hi Ali, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Great product and service
Great product exceeded my expectations and delivered earlier than expected.
25 maart 2024
Antwoord van Filstorage
Hi Ben, thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
There was a delivery problem
There was a delivery problem, but the staff (Sherri) was very keen to resolve the issue as soon as possible.
29 maart 2024
Antwoord van Filstorage
Hi Kane, thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. We'll pass your comments onto Sherri :)
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