Findmypast Reviews 

631
•
TrustScore 4 uit 5

4,0

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Beoordeeld met 4 van de 5 sterren

Good coverage of Worcestershire registers. Easy to use app and on the computer. Great you can move along the filmstrip to earlier and later pages. App could be improved by allowing the same scrolling... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The layout and information was easy to navigate . Liked links to other family trees who seem to be searching for same relatives. Disappointed that I didn’t make contact with a family that appeared to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Find my Past has great records for the UK and Ireland. Surprisingly alot of NZ & Aussie records show up too. Like the fact have records for births of UKexpats living overseas in Commonwealth countri... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Your serious attention to the goal and interests of your clients, and your understanding of what, why and for which purpose your clients use you….!!!.. Persistance, tenacity, creativity and system,... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Genealoog

Geschreven door het bedrijf

Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

631 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(631)

65 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Your links don’t take into account the…

Your links don’t take into account the year in question so we get lots of unwanted information

20 september 2026
Logo Findmypast

Antwoord van Findmypast

Good Morning

Thank you for taking the time to provide feedback

We are sorry you have experienced some issues on our site!

A member of our support team will be in touch in due course to offer some support

Kind regards

Findmypast Support Team

Beoordeeld met 5 van de 5 sterren

After using MyHeritage this package has…

After using MyHeritage this package has accepted my data. It is much easier to use and at an affordable price.

1 september 2026
Logo Findmypast

Antwoord van Findmypast

Hi Jenny

Thank you for your review of Findmypast. 

We are happy to hear you have found the site easy to use! 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 4 van de 5 sterren

Good coverage of Worcestershire…

Good coverage of Worcestershire registers. Easy to use app and on the computer. Great you can move along the filmstrip to earlier and later pages. App could be improved by allowing the same scrolling through the register from the page you open on the phone app. Confusing where membership is when first setting up.

24 augustus 2026
Logo Findmypast

Antwoord van Findmypast

Hello,

Thank you for your review of Findmypast.

We are happy to hear you are enjoying our records.  We will pass on your feedback regarding our App. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 4 van de 5 sterren

Able to research anywhere in the world

Able to research anywhere in the world, great array of resources available

5 juli 2026
Logo Findmypast

Antwoord van Findmypast

Hello Neil, 

Thank you for your review of Findmypast.

We're happy to hear you have enjoyed diving into the resources available from around the world and wish you the best of luck with your research! 

If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email, telephone
or live chat.

Beoordeeld met 4 van de 5 sterren

Your serious attention to the goal and…

Your serious attention to the goal and interests of your clients, and your understanding of what, why and for which purpose your clients use you….!!!..
Persistance, tenacity, creativity and system, are the main stays, in this game, as Well as the acceptance of the fact, that record keepers of the past, were not as deeply tied to exact dates, spelling and system, as we may be.
Which makes childrens names just as valuable as dates, when researching and comparing “facts” ….!!..
Proceed the way you are going, and I am sure succes’s will be the reward …!!!..

11 juli 2026
Logo Findmypast

Antwoord van Findmypast

Good Afternoon

Thank you for taking the time to rate us!

We really appreciate you comments and wish you all the best for your ongoing research!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards

Findmypast

Beoordeeld met 5 van de 5 sterren

I have thoroughly enjoyed looking for…

I have thoroughly enjoyed looking for my family on here. I never thought that I would be able to find them. Your website has been a blessing. My experience using it has been great and the website is easy to navigate.

9 juli 2026
Logo Findmypast

Antwoord van Findmypast

Good Morning

Thank you so much for taking to rate us!

We really appreciate your comments, and are pleased you have had success in tracing your family history! Your comments have been forwarded along as feedback.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards

Findmypast

Beoordeeld met 1 van de 5 sterren

Everything I wanted to know seemed to…

Everything I wanted to know seemed to need buying some extra facility

14 juli 2026
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Antwoord van Findmypast

Hello, 

Thank you for your review of Findmypast.

We're sorry for any confusion here, Findmypast is a subscription based website so an active subscription is required to access the majority of our content. 

You can however find a list of freely available records here: 

https://www.findmypast.com.au/page/free-ancestry-records

We also offer a 7 day trial of our paid packages should this be of interest you can find out more here: 

https://www.findmypast.com.au/free-trial

If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email, telephone
or live chat.

Beoordeeld met 5 van de 5 sterren

**********

11 juli 2026
Logo Findmypast

Antwoord van Findmypast

Hello Alun, 

Thank you for your review of Findmypast.

If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email, telephone
or live chat.

Beoordeeld met 4 van de 5 sterren

Easy to use

Would like to be able to add a parent on a general search -very through information though and easy to use

30 juni 2026
Logo Findmypast

Antwoord van Findmypast

Good Afternoon

Thank you for taking the time to rate us!

We are pleased you have had such success in using our site.

We would recommend narrowing to a specific type of record if you wish to search using parent names, for example if you restrict the searches to baptisms this will allow you to add parents names in the search.

I have forwarded along your feedback for consideration

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards

Findmypast Support Team

Beoordeeld met 4 van de 5 sterren

The search function on FMP is heaps…

The search function on FMP is heaps better than at least one of the major competitors (maybe 100 choices versus many million poor matches on that other site). FMP certainly helped me with exploring my British history, though I've had to rely on "that other site" for my more recent Australian results

24 juni 2026
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Antwoord van Findmypast

Hello 

Thank you for reviewing Findmypast 

We are happy to hear our site and records have helped explore your British history.  Your comments will be pass on. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 5 van de 5 sterren

Digitized records

Whenever I use Find My Past I can usually find the records I’m looking for most of the time. Also I like that they digitize the Parish records which gives me the option of printing them for my “paper” files. Thank you for the wonderful work.

24 juni 2026
Logo Findmypast

Antwoord van Findmypast

Hello Pam 

Thank you for reviewing Findmypast 

We are delighted to hear you are enjoying the site, your feedback will be passed on. 


If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 4 van de 5 sterren

The layout and information was easy to…

The layout and information was easy to navigate . Liked links to other family trees who seem to be searching for same relatives. Disappointed that I didn’t make contact with a family that appeared to be directly linked. Left a message but no response. May have left findmypast site. The historical references were fascinating and gave context to my search and helped to uncover some answered. Many thanks. R. Beard. Aus.

23 juni 2026
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Antwoord van Findmypast

Hi Robyn, 

Thank you for your review of Findmypast. 

We are happy to hear you have found the site easy to navigate. We do send notification emails when a message is sent to the account email address. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 2 van de 5 sterren

I dont like web sites that lure you in…

I dont like web sites that lure you in with constant emails and as soon as you touch a button they go immediately to a payment screen. No consideration for where the customer is at in their Genealogical journey.

24 mei 2026
Logo Findmypast

Antwoord van Findmypast

Hello Graeme, 

Thank you for your review of Findmypast

We're sorry to hear you're unhappy with our mailings, these can be switched off at any time by clicking 'My Account' and heading to the 'Communications Preferences' Section. 

As a subscription based website a large amount of content requires a subscription in order to access it however we do have some free records all year round found here: 

https://www.findmypast.com.au/page/free-ancestry-records

If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email, telephone
or live chat.

Beoordeeld met 5 van de 5 sterren

I found my gggrandmother

I found my gggrandmother in your records. I had liiked in Ireland and Scotland previously for 40 yrs then you sent me a message and when I checked it yes it was her on her baptism in Ireland residence 43rd Regiment of Foot.

fot

15 mei 2026
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Antwoord van Findmypast

Dear Kenneth 

Thank you for reviewing Findmypast 

We are happy to hear you have located family members within our records. 

We will pass on your feedback. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 5 van de 5 sterren

I gave 5 stars because they are coming…

I gave 5 stars because they are coming up with new people all the time

10 mei 2026
Logo Findmypast

Antwoord van Findmypast

Thank you for reviewing Findmypast Sheila 

We are happy to hear you are enjoying the site and features 

We will pass on your feedback.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 5 van de 5 sterren

I find FMP very useful in researching…

I find FMP very useful in researching my Anglo Indian family history. I find it very easy to use.

21 april 2026
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Antwoord van Findmypast

Thank you for reviewing Findmypast Betty 

We are delighted to hear you are enjoying the site 

Your feedback will be passed on 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 1 van de 5 sterren
Logo Findmypast

Antwoord van Findmypast

Hello Wendy, 

Thank you for your review of Findmypast.

We're sorry to hear you didn't receive our email. We've had a look into your original request and can see that we reached out on Monday the 4th of May with an answer to your query. 

I've reached out to the colleague who responded to you and asked them to resend their original response to you today when they can. 

If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email, telephone
or live chat.

Beoordeeld met 4 van de 5 sterren

I'm satisfied!

Immediately, I can see how many 'hits' there are - great. However, I'd like to see many more scans of original records, which I prefer, rather than transcriptions. I want to be able to read the record for myself because, from time to time, I've found errors in transcriptions. Additionally, for example, original marriage records provide names of witnesses and whether or not each of the persons getting married was literate inasmuch as they've signed their name or 'signed' with their mark of a cross. I like your ready access to old newspapers and I like the fact that you're British-owned.

1 april 2026
Logo Findmypast

Antwoord van Findmypast

Good Morning

Thank you for taking the time to provide feedback!

We do appreciate your comments and do understand the love for original images! We do have a vast collection of records with images on site though I have forwarded along your comments as feedback!

We do release new records each week to keep an eye on our social media and blog pages for all updates

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 5 van de 5 sterren

It gave me the full BDM transcripts for…

It gave me the full BDM transcripts for my South Australian ancestors. This had been my brickwall.

2 april 2026
Logo Findmypast

Antwoord van Findmypast

Hello Christine, 

Thank you for your review of Findmypast.

We are so pleased to hear our records have helped you overcome a brick wall in your research! 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 4 van de 5 sterren

I have had an Ancestry.com account for…

I have had an Ancestry.com account for a year but had trouble tracking down a set of Great Grandparents. I found them quite quickly with Find My Past. The biggest trouble is I now spend way too much time going through the newspaper data base finding very interesting articles about my distant relatives

27 maart 2026
Logo Findmypast

Antwoord van Findmypast

Hello Chris,

Thank you for your review of Findmypast.

We're happy to hear you have been able to use Findmypast to track down your missing set of Great Grandparents and wish you the best of luck with your research! 

Newspapers can be a great tool to help you delve deeper into your family history and help build up a bigger picture of what life was like back then! 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone
or live chat.

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