Good coverage of Worcestershire registers. Easy to use app and on the computer. Great you can move along the filmstrip to earlier and later pages. App could be improved by allowing the same scrolling... Toon meer
Bedrijf heeft geantwoord
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The layout and information was easy to navigate . Liked links to other family trees who seem to be searching for same relatives. Disappointed that I didn’t make contact with a family that appeared to... Toon meer
Bedrijf heeft geantwoord
Find my Past has great records for the UK and Ireland. Surprisingly alot of NZ & Aussie records show up too. Like the fact have records for births of UKexpats living overseas in Commonwealth countri... Toon meer
Bedrijf heeft geantwoord
Your serious attention to the goal and interests of your clients, and your understanding of what, why and for which purpose your clients use you….!!!.. Persistance, tenacity, creativity and system,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.
Contactgegevens
185 Fleet Street, EC4A 2HS, London, Verenigd Koninkrijk
- +44 (0) 20 3326 3600
- support@findmypast.com
- findmypast.com.au
4,0
Goed
631 reviews
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It's relatively easy to search for what…
It's relatively easy to search for what I am looking for by using the record sets. I am mainly interested in Australian and UK records, so I can usually find those. My only gripe is the lack of a way to easily cite the record I have found. There is often a lack of detail of where the actual record came from and I have to use other websites to drill down to the actual location of the record to write a proper citation. A copy citation button would be very useful sometimes.
15 november 2025
Antwoord van Findmypast
Good Afternoon
Thank you for taking the time to provide feedback
I have forwarded along your comments with regards to citing our records!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Simple to create a new tree
Simple to create a new tree, or import and export to other apps. Hints are great, but would love more freebies to help with those challenging connections. Like every other app you will need secondary sources and probably other apps too. Genealogy is hard, but this app helps so much in collating all the threads.
2 november 2025
Antwoord van Findmypast
Good Afternoon
Thank you for your feedback!
We really appreciate your comments and are pleased you have enjoyed using our app!
I have forwarded along your comments as feedback now
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Just Wrong
I could not find many people I know, Could not even locate myself, they ask for payment and do not help.
waste of time and effort.
they should pay you for wasting your time.
So So Wrong
31 oktober 2025
Review zonder uitnodiging
Antwoord van Findmypast
Thank you for your review of Findmypast.
We're sorry to hear you had some difficulty locating records and will pass on your feedback.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Helpful hints and lots of information.
24 oktober 2025
Antwoord van Findmypast
Thank you for reviewing Findmypast
We are delighted to hear you are enjoying our hints feature.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Easy collection searches
I use Findmypast constantly but do wish that they had licences to cover more of the UK counties.
The easy way to zone in on a Collection search is one of it's best facilities.
Always my Go-To spot for anything Ireland!
I've been a subscriber since Day 1.
3 oktober 2025
Antwoord van Findmypast
Thank you for reviewing Findmypast
We will pass on your feedback regarding licenses to our developers.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Every company can and should improve
10 september 2025
Antwoord van Findmypast
Dear Liesa,
Thank you for taking the time to review Findmypast and we agree, there is always room to grow.
If you have any specific suggestions or areas where you think we could do better or are doing well, we’d love to hear them. You can contact us on support@findmypast.com.au
Kind Regards
Support Team @ Findmypast
The overall experience
The overall experience and depth of detail in Find my Past is excellent, however the price of subscription is (in Australia) almost beyond affordability for pensioners such as myself. We find we need to "rest" between annual subscriptions in order to keep our research going.
16 september 2025
Antwoord van Findmypast
Thank you for reviewing Findmypast
We are happy to hear you are enjoying the site.
We will pass on your feedback regarding the cost factors of our subscriptions
Kind Regards
Support Team @Findmypast
I find the user interface of Findmypast…
I find the user interface of Findmypast to be the most user-friendly of the 'big 4' subscription databases, and their access to the collections of British newspapers is a much-used bonus.
11 september 2025
Antwoord van Findmypast
Good Morning
Thank you for taking the time to rate us!
We are pleased you have found our site to be user friendly! We do aim to make our site easy to use for all our members.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
WHAT A LOAD of RUBISH waste of money
WHAT A LOAD of RUBISH waste of money, cancel after 15mins You have to pay more to get what you want
31 augustus 2025
Review zonder uitnodiging
Antwoord van Findmypast
Thank you for taking the time to review Findmypast.
We’re sorry to hear you felt disappointed with your experience with the Family Tree subscription.
Our Family Tree subscription gives you access to record hints, family notice hints, and tree search. For those who want full access, our Everything subscription provides unlimited access to billions of records – including all British censuses (such as the 1921 Census of England and Wales), British and Irish newspapers, and much more. This may be a more suitable subscription for your needs?
You can upgrade from the following page when signed in:
https://www.findmypast.co.uk/upgrade
Alternatively there is an option for micropayments for individual records:
https://www.findmypast.co.uk/help/articles/4405440232977-what-are-findmypast-micropayments
Kind Regards,
Findmypast
I am finding accurate finds to search…
I am finding accurate finds to search terms. Good.
The large database of images of good quality makes me feel good.
I like the highlighted visited links. That is great.
Oh, I do like the log-on process.. Smart.
12 augustus 2025
Antwoord van Findmypast
Good Morning
Thank you for taking the time to provide feedback!
We are thrilled you have enjoyed your time on site!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I have found the site very easy to use
I have found the site very easy to use. I have found so much more of my family history.
22 juli 2025
Antwoord van Findmypast
Good Afternoon
Thank you for your kind comments!
We are pleased you have found our site so easy to use!
We have forwarded along your comments as feedback
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
More focussed records
I have quite a few brick walls in Ireland, as do most people. The records and newspapers are more focussed. Note: the newspapers are not an add on, they are included. At times you may still need to go to an external source to see the original. Of course, they still can't conjure up the missing records!
27 juni 2025
Antwoord van Findmypast
Good Morning
Thank you for your feedback!
We are thrilled you have enjoyed our records, especially our newspapers!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
NO AUSTRALIAN NEWSPAPERS
25 juni 2025
Antwoord van Findmypast
Hello Bob,
Thank you for your review of Findmypast.
We will pass over your feedback that you would like to see Australian Newspapers added to Findmypast in the future.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Antwoord van Findmypast
Hello Lorraine,
Thank you for your review of Findmypast.
Looking at your account, it was originally registered on our AU version of the website.
We have altered this now so your future mailings will be relevant to the UK version of Findmypast.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
It works for supplementing my existing findings.
It verifies existing findings I have from other sources, plus adding some new ones.
16 juni 2025
Antwoord van Findmypast
Hello Terry,
Thank you for your review of Findmypast.
We're happy to hear you have had success in using our records to further your research and wish you the best of luck in delving deeper into your family history.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Viewing old newspapers can not only…
Viewing old newspapers can not only place you ancestory in set time and place, it can also tell what was happening in that period. It is a fantastic way to continue researching.
Plus there is amazing records to help with tracking down your long lost rellie.
18 juni 2025
Antwoord van Findmypast
Hello,
Thank you for your review of Findmypast.
We are so pleased you enjoy using the site for your search.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Fortunately FMP offered a special that…
Fortunately FMP offered a special that came within my budget which has made genealogy research a joy once again. It took a little time to figure out but well and truly worth the effort & have now succeeded and have found a lot of documentation & newspaper stories that has helped with so many ancestors stories. I saved for a couple of years but fell short of the membership cost. Will miss it when my time is up.
14 juni 2025
Antwoord van Findmypast
Hello Marion,
Thank you for your review of Findmypast.
We're happy to hear that you have decided to rejoin Findmypast and hope that you are enjoying your return to us.
You can find FAQs relating to what may have changed over the years here:
https://www.findmypast.co.uk/help
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
I love using Findmypast
I love using Findmypast. It is simple to use and gives me access to a lot of records that are useful for my research.
24 mei 2025
Antwoord van Findmypast
Hi Dani
Thank you for your review of Findmypast.
We are pleased to hear you love enjoy using the site for your research!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I'm very new to genealogy &am a dummy…
I'm very new to genealogy &am a dummy when it comes to technology & I find it quite hard to move on after entering a fact about a relative
25 mei 2025
Antwoord van Findmypast
Good Morning
Thank you for your feedback
We would like to offer some assistance in using our site!
A member of our support team will be in touch to gather more details in due course
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I love that I can get so many records…
I love that I can get so many records in the one place. I use Findmypast as my go to when I need something.
26 mei 2025
Antwoord van Findmypast
Hello Shirley
Thank you for your review of Findmypast.
We are happy to hear you are enjoying the records.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
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