Findmypast Reviews 

631
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Good coverage of Worcestershire registers. Easy to use app and on the computer. Great you can move along the filmstrip to earlier and later pages. App could be improved by allowing the same scrolling... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The layout and information was easy to navigate . Liked links to other family trees who seem to be searching for same relatives. Disappointed that I didn’t make contact with a family that appeared to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Find my Past has great records for the UK and Ireland. Surprisingly alot of NZ & Aussie records show up too. Like the fact have records for births of UKexpats living overseas in Commonwealth countri... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Your serious attention to the goal and interests of your clients, and your understanding of what, why and for which purpose your clients use you….!!!.. Persistance, tenacity, creativity and system,... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Genealoog

Geschreven door het bedrijf

Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

631 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(631)

65 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I have been chasing past rellies and succeded very well.…

I have been chasing past rellies and their descendants for about 50 years (I am 85 years old now and have always called Australia home) and have used both Findmypast and Ancestry with good results on both sites. Findmypast has been much better for finding non USA rellies.

25 mei 2025
Logo Findmypast

Antwoord van Findmypast

Hello,
Thank you for your review of Findmypast.

We are delighted that the site has helped with your research and we will pass on your feedback.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,
Support Team @ Findmypast

Beoordeeld met 5 van de 5 sterren

The site is easy to navigate

The site is easy to navigate. I have found information on this site which I was unable to locate on Ancestry.

25 mei 2025
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Antwoord van Findmypast

Hi Linda,

Thank you for your review of Findmypast.

We are really pleased to hear you have been successful with your research.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,
Support Team @ Findmypast

Beoordeeld met 5 van de 5 sterren

Able to access research without any…

Able to access research without any hassle.

14 mei 2025
Logo Findmypast

Antwoord van Findmypast

Hello,

Thank you for leaving us a review!

We love to hear our customers feedbacks, it's especially great to hear how easy you find searching on site.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Beoordeeld met 4 van de 5 sterren

Good record access

Grateful for the opportunity to explore my family tree further with your records access, specifically my third great grandfather’s cause of death in Guernsey,1846.

17 mei 2025
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Antwoord van Findmypast

Dear Fiona,

Thankyou so much for leaving a review!

It is great to hear you are enjoying the records on site, especially information you did not know before!

We wish you the best of luck with your journey and research.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Beoordeeld met 5 van de 5 sterren

I love the range of records available

I love the range of records available.
I love that when you put a search in - it tells you how many hints come up that represent your search criteria.
I love that I can get all of the Scottish BDM available and that they are included in my subscription price.
I love that I can also search newspapers and I always look forward to more issues being included for my areas of research.
I love that my subscription does not cost an arm and a leg.
Thank you, FIND MY PAST.

19 mei 2025
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Antwoord van Findmypast

Hello,

Thank you for your review of Findmypast.

We are delighted to hear you are enjoying the site and records available.

We will pass on your feedback. If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.


Kind regards,
Support Team @ Findmypast

Beoordeeld met 5 van de 5 sterren

First Time User

I'm a first time user and the level of detail provided in the information to date has been impressive, encouraging me to explore more.

22 april 2025
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Antwoord van Findmypast

Good Morning

Thank you for taking the time to rate us!

It's wonderful to hear as a new user to our site you have found our resources to be so helpful!

We wish you all the best in your ongoing research!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 4 van de 5 sterren

Did not find what I was looking for

Did not find what I was looking for! Which is sometimes as good as find it!

8 mei 2025
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Antwoord van Findmypast

Hello Brian

Thank you for your review of Findmypast.

We are sorry to hear you are having some issues locating records.

One of our Customer Support will be in touch shortly.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,
Support Team @ Findmypast

Beoordeeld met 4 van de 5 sterren

Very good number of records and user…

Very good number of records and user friendly.

8 mei 2025
Logo Findmypast

Antwoord van Findmypast

Hello Sharee,
Thank you for your review of Findmypast.

We are happy to hear you are enjoying our records and finding the site helpful.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,
Support Team @ Findmypast

Beoordeeld met 5 van de 5 sterren

lots of information available

lots of information available if trying to find past family members a bit expensive for me as a pensioner to have long term account but have found it very helpful and sorted out a lot of things for me

12 mei 2025
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Antwoord van Findmypast

Hello Marilyn,

Thank you for your review of Findmypast.

We're happy to hear that you have found lots of information relating to your family members and wish you the best of luck with your research.

We will pass over your comments regarding pricing to the relevant department for future consideration on your behalf.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Beoordeeld met 1 van de 5 sterren

Subscriptions are too expensive.

3 mei 2025
Review zonder uitnodiging
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Antwoord van Findmypast

Hello Anne,

Thank you for your review of Findmypast.

We're sorry to hear you have found our subscriptions to be too expensive and will pass over your comments as feedback on your behalf for future consideration.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Beoordeeld met 3 van de 5 sterren

Has improved over the years

Has improved over the years. When their next special comes again I will probably subscribe

24 april 2025
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Antwoord van Findmypast

Good Afternoon

Thank you for taking the time to provide feedback!

We do occasionally have special offers and we will notify you of any offers via our mailings and blog pages!

Remember we do add new records each week so there is always something new to find!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 5 van de 5 sterren

Guernsey Records

Great to have access to the records of Guernsey to add to and confirm my research.

11 april 2025
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Antwoord van Findmypast

Good Morning

Thank you for providing feedback!

We are thrilled our recent Guernsey additions have been so helpful in your searches!

We have forwarded along your feedback now

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 4 van de 5 sterren

No marriage results for some family…

No marriage results for some family members.
How far back can you go in the research.
Not much information in church records

23 april 2025
Logo Findmypast

Antwoord van Findmypast

Good Morning

Thank you for taking the time to provide feedback!

We do appreciate your comments though are sorry you have had some difficulty in your search

You may like to review our record set page here https://www.findmypast.com.au/home

This page details our record sets individually and be a great way to determine the date ranges of particular record sets, and quite often you'll find additional help pages!

We have forwarded along your comments as feedback

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 4 van de 5 sterren

Research

Getting Hints for my tree, I havent logged in for for over 12 months. Will start again, but I did like the old version of searching family tree
Laraine

20 april 2025
Logo Findmypast

Antwoord van Findmypast

Good Morning

Thank you for taking the time to rate us!

If you do need any support in starting your research again we do have many help pages available!

https://www.findmypast.com.au/blog/help

You can of course reach out to our support team who will be happy to assist aswell!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 5 van de 5 sterren

Found My PastI have found a lot of information for…

I have found a lot of information for the family trees that I am working on.

18 april 2025
Review zonder uitnodiging
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Antwoord van Findmypast

Hello Julie,
Thank you for your review of Findmypast.

We are delighted to hear you are enjoying our records. We will pass on your feedback.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.


Kind regards,
Support Team @ Findmypast

Beoordeeld met 3 van de 5 sterren

I can't log on to the site at all…

I can't log on to the site at all today. As I'm not on Facebook nor recommended by a friend I have no other means of logging on. Also the photos on the verification keep fading out & changing. I've been enjoying the sites up until now.

21 april 2025
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Antwoord van Findmypast

Good Morning

Thank you for taking the time to provide feedback and we are sorry you are having difficulty in logging in!

A member of our support team will be in touch in due course to offer some assistance!

Kind regards

Findmypast

Beoordeeld met 2 van de 5 sterren

I don't find it easy to use

I don't find it easy to use as I cannot find records that I expected to find.

18 april 2025
Logo Findmypast

Antwoord van Findmypast

Good Morning

Thank you for taking the time to provide feedback

We are sorry to hear you are having some difficulty in your search, there can be many reasons why records may not show in a search.

It can be a case of the search filters being too restrictive, or even transcription errors preventing records from showing in a search

Our support team would like to assist you here and will be in touch in due course to offer assistance

Kind regards

Findmypast

Beoordeeld met 5 van de 5 sterren

Great access to UK records and the tree…

Great access to UK records and the tree builder is super easy.

15 april 2025
Logo Findmypast

Antwoord van Findmypast

Hello Janice,

Thank you for your review of Findmypast.

We're happy to hear you have had success with our uk records and enjoying building your family tree!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Beoordeeld met 5 van de 5 sterren

The interesting facts and articles that…

The interesting facts and articles that I can use in my search.

14 april 2025
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Antwoord van Findmypast

Hello Margaret,

Thank you for your review of Findmypast.

We're happy to hear you have had success in using Findmypast to further your research and wish you the best of luck in uncovering new discoveries.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Beoordeeld met 4 van de 5 sterren

Good site to search

14 april 2025
Logo Findmypast

Antwoord van Findmypast

Hello ,

Thank you for your review of Findmypast.

We're happy to hear you have had a good experience with our record search so far and wish you the best of luck with delving deeper into your family history!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

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