Findmypast Reviews 

631
•
TrustScore 4 uit 5

4,0

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Beoordeeld met 4 van de 5 sterren

Good coverage of Worcestershire registers. Easy to use app and on the computer. Great you can move along the filmstrip to earlier and later pages. App could be improved by allowing the same scrolling... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The layout and information was easy to navigate . Liked links to other family trees who seem to be searching for same relatives. Disappointed that I didn’t make contact with a family that appeared to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Find my Past has great records for the UK and Ireland. Surprisingly alot of NZ & Aussie records show up too. Like the fact have records for births of UKexpats living overseas in Commonwealth countri... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Your serious attention to the goal and interests of your clients, and your understanding of what, why and for which purpose your clients use you….!!!.. Persistance, tenacity, creativity and system,... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Genealoog

Geschreven door het bedrijf

Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

631 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(631)

65 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

The Search page is very user friendly

The Search page is very user friendly. It is easy to input information and narrow it down to year range+/- and county.

I do not though, like the new format put into place recently to research newspapers. It is very çlumsy' for want of a better word.'

The same with the census records. There isn't anywhere to input place of birth. Folks didn't always stay in the same place they were born. The location bar takes you to where they could now be living, but it would be helpful if you could then narrow that down by place of birth.
The optional keywords section, doesn't really help for that most of the time.
Despite these couple of issues for me, I overall find FMP very useful with my Family research.

19 november 2025
Logo Findmypast

Antwoord van Findmypast

Hello Barb, 

Thank you for your review of Findmypast.

We're happy to hear you have found our search pages user-friendly and easy to use. 

We will pass over your comments regarding our new newspaper filters as feedback on your behalf to the relevant department. 

When it comes to Census records if you click 'Search' followed by 'All Record Sets' it will allow you to search a specific Census with some extra filters such as birth place, town or county. 

If you need any help in the future with our records, you maywant to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Beoordeeld met 4 van de 5 sterren

A Valuable Resource

Your presentation is clear and easy to navigate. Transcripts are reasonably complete and original images readily available.
Options to narrow or broaden searches are straightforward.
I understand handwritten old docs are often challenging but some transcribers (or AI?) don't exercise common sense and are misleading.
I use Irish Catholic parish registers a lot and transcripts miss entries entirely more often than one would hope. I cannot assume FMP has reliably captured say all the 'Peter Murphys' in a place or time.
Newspapers are good as far as they go. Early editions are like gold dust.
I appreciate that once I have paid your substantial fee there are no further costs.

19 november 2025
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Antwoord van Findmypast

Good Morning,

Thank you for your review of Find My Past. 

Kind Regards
Find My Past

Beoordeeld met 5 van de 5 sterren

Family History

Findmypast, what great search site for tracing family history, especially when you start to get further back in years.

19 november 2025
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Antwoord van Findmypast

Good Morning

Thank you for your kind comments!

We are pleased you have had success in using our site!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 5 van de 5 sterren

I like FMP's Britishness

I been chasing my families for 30 years, am Australian and my forebears all came from Britain. I like FMP 's Britishness. I use Ancestry too as I've done my DNA. I think there is more care and analysis with the way records are presented on FMP and it is often easier to navigate records on FMP. For me FMP is an essential research tool.

19 november 2025
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Antwoord van Findmypast

Good Morning

Thank you for your kind feedback!

It's lovely to hear Findmypast has been so helpful in your research!

We really appreciate your kind comments and wish you all the best for your ongoing research with us!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,Support Team @ Findmypast

Beoordeeld met 5 van de 5 sterren

Pleasure of using FindMyPast

i usually find the data I am looking for here, and the address of the family is better listed.

19 november 2025
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Antwoord van Findmypast

Good Afternoon

Thank you for taking the time to provide feedback!

We really appreciate your comments!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 5 van de 5 sterren

Great Site

I have been with Findmypast for some years now, I have had no issues with the site as of yet. Many valuable records to go through.
Ron

18 november 2025
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Antwoord van Findmypast

Hello Ron, 

Thank you for your review of Findmypast.

We're happy to hear that you have had no issues with Findmypast during your time with us and that you have found our records valuable for your research. 

We continue to add new records each week so do keep checking back in the future to see what we have available. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Beoordeeld met 5 van de 5 sterren

transcription errors

When "we" researchers find transcription errors, we inform FMP who them make the necessary corrections to the. online content

18 november 2025
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Antwoord van Findmypast

Hello Nigel, 

Thank you for your review of Findmypast.

We're happy to hear you have had a good experience with our transcription correction tool. If you didn't know already you can also track any records you have reported now here: 

https://www.findmypast.co.uk/my-corrections

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Beoordeeld met 5 van de 5 sterren

Find My Past is easy to navigate.

Find My Past is easy to navigate.
Thank you.

19 november 2025
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Antwoord van Findmypast

Good Afternoon

Thank you for taking the time to rate us!

We really appreciate your comments and are pleased you have found our site easy to navigate

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 2 van de 5 sterren

1.Search assistance.

1.After I look someone up, FMP sends me a message telling me they have done some digging - Not a good look when the suggestions are seldom if ever correct or useful. The idea is good, not the execution.
2.The newspaper search has changed - can't search publications, dates etc over the last few days - Why?
It helps reduce the numbers when a suspected place and /or year can be included.
3.Find My Past is good for quirky UK searches like RC baptisms - keep that up.

18 november 2025
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Antwoord van Findmypast

Hello Peter,  

Thank you for your review of Findmypast

We're sorry to hear the related records feature hasn't been helpful for you and we will pass over your comments as feedback on your behalf. 

You can find our advanced newspaper search still here: https://www.findmypast.co.uk/search-newspapers/advanced

The way filters work now has changed slightly, if you click 'Filters' at the top of your search it will open a window on the right hand side of the screen containing all available filters for you. 

We're happy to hear that you have enjoyed diving into our baptism records, we do add new records every week so do keep checking our What's New section or subscribe to our newsletter to receive updates via email if you haven't already and would like to keep informed at what is releasing here at FMP.

If you need any help in the future with our records, you maywant to try Findmypast Fridays on our social media accounts (@Findmypast), orfor any account queries you can contact our Customer Support team via email, telephone or live chat.

Beoordeeld met 3 van de 5 sterren

I've been with Find My Past for 20…

I've been with Find My Past for 20 years when it 1837online. I was peeved to find out a year or so ago that Ancestry.com who I also subscribe to got the rights to host the Nottinghamshire Parish Registers from the Notts Archive. Why didn't FMP try harder to get these to add to their holdings?

It seems that FMP over the last 2 years has dropped the ball and is happy to think that the loyalty of its subscribers is enough to count on.

The number of new UK data set aquisitions as previously mentioned with the Notts Parish Registers has completely gone off the radar! The only meaningful new additions now is the digitised British Newspaper Archive newspapers and journals.

My advise to FMP would be to aquire and host where possible all UK counties parish registers.

19 november 2025
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Antwoord van Findmypast

Hello Gordon, 

Thank you for your review of Findmypast. 

We're sorry to hear that you're unhappy that we don't currently hold records for Nottinghamshire. 

The rights with these are exclusive to Ancestry at this time so it is currently outwith our control however we will pass over your feedback that you would like to see them added to FMP in the future alongside as many other parishes as possible. 

You can keep up to date with our new releases at any time here: https://www.findmypast.co.uk/blog/new

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone
or live chat.

Beoordeeld met 5 van de 5 sterren

Site is very easy to use and contains a…

Site is very easy to use and contains a wealth of information

19 november 2025
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Antwoord van Findmypast

Good Afternoon

Thank you for taking the time to provide feedback

We really appreciate your kind comments!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 5 van de 5 sterren

Easy to use and get results

In most cases i can find more direct search results than Ancestry i always look here at Findmypast first and usually a photo of original document

19 november 2025
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Antwoord van Findmypast

Good Afternoon

Thank you for taking the time to provide feedback!

We really appreciate your comments!

Remember we do add new records weekly so there is always something new to find!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 4 van de 5 sterren

Good

Good : DNA tools

Not so good : no longer allow uploading of DNA results from other sites ; too expensive ; not so easy to manage or help with someone else's DNA

18 november 2025
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Antwoord van Findmypast

Good Afternoon

Thank you for taking the time to rate us

We appreciate your comments and have forwarded your suggestions with regards to more DNA options to our website teams

Should we introduce any new features we will of course let you know through your mailings and our social media pages

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 1 van de 5 sterren

I cant find information

I cant find information

18 november 2025
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Antwoord van Findmypast

Hello Elena,

Thank you for your review of Findmypast.

We're sorry to hear you have had issues locating the information you're looking for. If you haven't found them already we have some helpful guides and hints/tips for begining your research here: 

https://www.findmypast.co.uk/page/free-ancestry-records

https://www.findmypast.co.uk/help

If this still doesn't help please don't hesitate to reach out to our support team on support@findmypast.co.uk with the information you're looking for and we will attempt to point you in the right direction. 

If you need any help in the future with our records, you maywant to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Beoordeeld met 4 van de 5 sterren

Years of helpful access

Easy to search; easy to upload new trees; great selection of newspaper resources; very helpful support experience.

18 november 2025
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Antwoord van Findmypast

Good Afternoon

Thank you for your kind comments!

We are pleased our site has been useful and that you found our support team to be so helpful! We have forwarded along your comments as feedback

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 4 van de 5 sterren

It's an excellent site

It's an excellent site. Has its flaws like all the others, but fewer than its main competitors.

18 november 2025
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Antwoord van Findmypast

Good Afternoon

Thank you for taking the time to provide feedback

We appreciate your comments!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 1 van de 5 sterren

I uploaded a tree from Legacy and FMP…

I uploaded a tree from Legacy and FMP added new information BUT has changed all the numbers for each person. It is now a GREAT NBIG MESS

16 november 2025
Review zonder uitnodiging
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Antwoord van Findmypast

Hello Valerie, 

Thank you for your review of Findmypast.

We're sorry to hear you're currently having some issues with your family tree after uploading a gedcom file. 

One of my colleagues in the customer support team will reach out to you soon requesting some information so that we can investigate this matter further on your behalf so please look out for that if it hasn't already arrived. 

Once we have the information we will then be able to try and correct any issues you may be having. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

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