Fine Linens Reviews 726

Had to call the store twice about my order and both times the staff was incredibly nice and helpful.
Absolutely would recommend this store.

My first purchase from Fine Linens was placed by phone with a very personable gentleman, and my most recent purchase was transacted online. In both cases, the process was straightforward and the merchandise was delivered within a relatively short time period. Although I was focused on products from a particular manufacturer, Fine Linens offers a wide array of merchandise and I expect to explore other options in the future.

I love the bamboo towels I bought! I will say the "nude" color I chose turns out to be more of a light pink in person. Not a big deal but in the picture on-line the color looked more sand than pink. So just something to note.
The towels are soft, lightweight, and very absorbent. Just what I wanted. I like the size of the towels as well. I bought 4 towels and 2 hand towels. Hand towels are a bit large but again not a big deal. Overall very happy with my purchase. Would buy these towels again for myself and as gifts.

Fabulous store. Everything is top quality and wonderful selections to choose from. Reps always knowledgeable and polite on phone.
A wonderful luxurious shop.

Wide selection of excellent products. No problems with delivery.

Great customer service!

Thanks so much.

Anita Potter

I ordered the STORK BLANKET BY PEHR BLANKET for my newborn baby boy and I couldn't be happier. It's absolutely beautiful and I use it constantly for tummy time!

Customer experience is excellent. Your website is easy to navigate; your products are high quality; your client service is outstanding; and free shipping is the "icing on the cake!"

Beautiful linens! I would recommend this company.

It was easy, on sale and free shipping although I had to order on the phone as the web site didn't work for me.

My order came on time. Towels are beautiful. Prices fair. All great

I'm very pleased with the quality of the linens. They are accurately portrayed in the images. I'm happy with my purchase.

Great web site. Easy to use.

Great service. Fast shipping. Terrific selection of designers.

Quick delivery, quick refund - a pleasure to deal with

What a great company! Wonderful customer service. During shipping, something must have spilled on the package. I contacted Fine Linens and Dave responded immediately and sent out a replacement. He was so kind and understanding. Not only are their products beautiful and competitively priced, there service is just as high quality.

Beautiful product. Shipping was on time. Thank you!

I am pleased with the quality of the bath rug I bought. Good size, good thickness and design. I was a little surprised in that it was darker than I expected and a little more blue in the gray. I know it was described as "steel" so perhaps that explains the blue tinge. However, on the whole, I am very happy with this purchase.

Very fine product as will as very fine service. Thank you

We love Fine Linens. In the past two months, we have purchased a new towel set (Bulle Bath towels by Le Jacquard Francais in Liana) and a new coverlet (Kerala by Pine Cone Hill in spice) from Fine Linens. Both purchases have added luxury to our bath and bedroom. The colors are subtle and sophisticated, and the products are well-made. The towels have stayed soft and maintained their color after weekly washing. I swear I sleep better under the Kerala coverlet. Given the quality, I assume they'll last.

Fine Linens provides excellent customer service, as well. Take advantage of the free-swatch option to be sure you get the color and texture you want. Even though I've never been in the Fine Linen store, shopping online is almost as good as going to a Mom & Pop store in my little city.

While the prices are high, the quality of the merchandise justifies them. Also, watch for sales. They have them frequently, which makes their products a little more affordable.