Flashforge Reviews 145

Responses were timely and they answered all my questions. FlashForge has been very active in all the communities I've been on relating to 3D printing.

This is my second Flashforge printed. There was a mix up with my email address so I didn’t receive the full discount but they quickly responded and immediately credited me the difference. Looking forward to doing more business with them.

Me e sentido muy agusto con el trato y el proceso de compra de mi producto y siento mucha confianza con la marca en este momento, siempre tuve una respuesta constante, tambien hubo cumplimiento con los dias pautados para respuestas a mis solicitudes .

I've been a Flashforge customer for over 2 years now, customer service and communication has always been good, really love my A5M Pro. My experience with Flashforge has made the decision to preorder the new Creator 5 very easy.

The customer service is AMAZING, they are so helpful!

I had a great experience with Flashforge. Their customer service team was incredibly helpful and went above and beyond to assist me with my needs. I really appreciate their support and highly recommend them!

I had an issue with a voucher and contacted the service desk. My problem was resolved in no time. The support was quick, efficient, and very helpful. Excellent service!

Just 15 out of 10. They responded very quickly to my request regarding checking delivery countries, and everything was corrected. Cyprus is now available for ordering. I made a mistake in the order, and they wrote to me and corrected everything themselves. Well, this is a gold standard of service, thank you.

Flashforge worked with me to correct a mistake on my end. Love the printer!

Fast customer service with detailed response. Can't wait to get my Creator 5 3D printer and hope it's a smooth experience overall.

Solo espero que sus máquinas sean tan buenas como su atención. Ojala hoy en día las empresas se tomaran tan en serio la atención al cliente como Flashforge.

All I had to do is to let them know what my problem was and sent them pictures at the same time. They responded in no time at all and solved my issue right away. You can not ask for more than the excellent service I received. Thank You Flashforge.

FlashForge has always been very responsive. I have owned a few of your printers. Most recently purchased the AD5X. I have reserved 2 Creator 5 Pros on the Early Bird reservation. Looking forward to seeing how these will fit in with my 3D printing business.

Great customer service fast response time you guys are awesome will always be a customer

Thank you for resolving my issue with my order. There was some difficulty connecting, but we got it taken care of!

CoCo went above and beyond my expectations! Resolving my problem took several emails. CoCo sent me test models to print and asked me to provide the model I was struggling with. I expected her to look at the gcode for problems, I did not expect her to print my three and a half hour,900 layer model ( evidenced by photos). In a world of chatbots I am really impressed by the human interaction and personal touch.

I had a question about the product I had recently reserved. They answered back quickly and gave me all the information that was needed for my question.

Custom service is always there to help you when you need! They are very professional and kind and always there to help! As a first time customer it feels good and assuring knowing that we have a team who cares about their customers We wish nothing but success to everyone at FlashForge. Keep up the good work!!!