Flip Connect (UK only company) Reviews 

80
•
TrustScore 3.5 uit 5

3,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Flip Connect have been incredible and a truly friendly professional team who have helped myself and my business navigate through various things that I don't understand. They have installed a completel... Toon meer

Beoordeeld met 1 van de 5 sterren

Utterly appalling in every sense of the word. We entrusted our business to Flip Connect and they failed us in more ways than I could have imagined. They failed to provide us with the service they were... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

What can only be described as a case study in how NOT to approach customer service. My experience dealing with Flip Connect was entirely negative - and it seems I'm not the only one.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were nervous about changing our phone system but really needed the functionality, cost savings and better handsets that the upgrade promised. We were very impressed with Flip who took care of every... Toon meer

Bedrijfsgegevens

  1. Telefoonmaatschappij
  2. ook in
  3. Internetaanbieder
  4. Internetprovider
  5. Telefoon- en internetdienst
  6. Telefoonbedrijf
  7. Videovergaderingservice

Over Flip Connect (UK only company)

Geschreven door het bedrijf

Flip Connect is a leading, independent UK supplier of cost-effective services and bespoke unified business communications solutions to SME, mid-market and corporate businesses. We have been providing unrivalled and award-winning customer care since 2001.


Record your calls
With our 3CX software installations, you can record phone calls within your organisation and play them back for training or other purposes.


Easy Call Forwarding
With 3CX you have complete control, transfer calls easily from one user to another, and see in real time if your colleague is available to take a call.


Fixed Contracts - Know what you’re paying
With Flip’s fixed contracts, we will never increase the price of our service regardless of inflation or rising costs, so you will never be hit with an unexpected bill.


In House Support
Get assigned your personal account handler, you can contact them easily during working hours without queuing. No more waiting on hold!


Advanced Call Statistics
Take control over your business calls with 30 different call tracking metrics – including average call length, number of daily calls, and much more!

Flip Connect has been providing local telecoms services for the best part of 20 years! These are just a few reasons why our customers love us:


★ Customer Service - our customers love our personal approach.

★ Helpful Training - We don’t just leave you alone with your new phone system, we’ll be there every step of the way until all your users are up and running!

★ Bespoke solutions - whatever your issue, we’ll find the answer.


Contactgegevens

3,5

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TrustScore 3.5 uit 5

80 reviews

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3,5

Alle reviews

(80)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Exceptional customer service

I needed new phones installing - the service was quick, efficient and friendly. I would recommend all companies moving to this independent supplier if you are looking for bespoke and trustworthy service.

1 september 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Raanan Berlad

Proactive and efficient service. Nothing was too hard to resolve and the company delivered beyond expectations.

23 augustus 2021
Beoordeeld met 5 van de 5 sterren

We have used Flip Connect for all our…

We have used Flip Connect for all our telephone requirements for a number of years now and have always found them extremely helpful and proactive in dealing with any problems that might arise. When Covid 19 happened they excelled themselves by quickly and efficiently setting us up on the 3CX system, which enabled our staff to seamlessly change to working from home.
We don't usually leave reviews but in this case are more than happy to and would highly recommend Flip Connect.

13 mei 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We recently changed two offices over to…

We recently changed two offices over to Flip and have found the service to be excellent with response times and assistance above expectation. The 3CX system they've installed has really enabled our business throughout the pandemic and I wouldn't hesitate in recommending their services.

17 maart 2021
Beoordeeld met 5 van de 5 sterren

Lovely company to work with

Lovely company to work with. We've had some kind of Flip product for several years now, starting with a traditional phone system and now a VOIP system. They're always friendly, knowledgeable, and when problems arise they are quick to help. Thoroughly recommended.

15 maart 2021
Beoordeeld met 5 van de 5 sterren

I have been using Flip for a few years…

I have been using Flip for a few years and needed to upgrade our IP phones and platform to streamline our remote working - After discussing our requirements Flip suggested a 3CX platform which has proven to be a fantastic upgrade with far more user control, great handsets, app and desktop inter- phase too. As we have come to expect we received a fantastic speedy service our complete change over took a couple of hours to set up and we lost no downtime at all through the migration - top performance yet again well done Flip.....

7 december 2020
Beoordeeld met 5 van de 5 sterren

Excellent service

We have been with Flip for last 4 years. This year we upgraded our phones and their service is fantastic. Rhys, Michael, Ryan and Paul are few if the staff who supported us throughout. Thank you.
Puja Hassan

25 november 2020
Beoordeeld met 5 van de 5 sterren

We have recently transferred from BT to…

We have recently transferred from BT to FLIP. We have received an exceptional service from start to finish. Amy has been so helpful in providing us with quotes and explanations of services and has processed our order with professionalism, speed and complete satisfaction - we are really pleased we have transferred to FLIP. The back up support has also been exceptional. We totally recommend the company, their staff and system provided - first class - thank you.

13 november 2020
Beoordeeld met 5 van de 5 sterren

Great communication which is key

Great communication which is key. Swift responses and they accommodate to what the site requires. They provided the team with the training and I am happy to see that the team have not reported any issues and were able to easily set the new phones and train the team with no disruption to business. :)

9 november 2020
Beoordeeld met 5 van de 5 sterren

Best move we ever made

Best move we ever made - Flipconnect have also transformed our telecomms system. Great fun using current technology. Why did we put up with antiquated system for so long. Highly recommended

16 oktober 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service from initial dealings…

Great service from initial dealings with Ollie to understand and evaluate our requirements followed up by professional implementation from Vicki.
Installation by Rhys was faultless and the dreaded switch over from the old system was seamless with any after sales queries responded to immediately

22 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absoultuley fantastic company to deal…

Absoultuley fantastic company to deal with , pulled out all the stops to replace a very phone system within days - other companies couldn't come anywhere near this . Totally professional and know there stuff.

18 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent company to deal with

Excellent company to deal with. We have recently moved to Flipconnect as a provider and it has been an absolute pleasure. Everyoner we have dealt with from the sales through to impolementation and support have been responsive and helpful and our new phone system usinf 3CX is fantastic. They transitioned us away from our antiquated phone system in under a week which is quite something especially during lockdown. Highly recommend them if you are looking to work with a new phone company!

1 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

As a busy manufacturing business we get…

As a busy manufacturing business we get a lot of suppliers through our door so we don't usually have the time to write reviews, however, we were so impressed by Flip Connect and their support engineer Rhys, we believe they deserve a mention and some praise.

Rhys got on with the physical install during the day quietly with minimal disruption to our office. He was helpful, professional and had an answer for all questions put to him during the training, no matter how obscure.

Hats off to him, he really knew his product and the system in and out. BT installed our previous phone system which was almost identical in spec, however, the difference in expertise and customer service were worlds apart.

A great company with efficient, professional staff, thanks go to Flip Connect and Rhys for a job well done.

26 juni 2020
Review zonder uitnodiging

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