Flip Connect (UK only company) Reviews 

80
•
TrustScore 3.5 uit 5

3,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Flip Connect have been incredible and a truly friendly professional team who have helped myself and my business navigate through various things that I don't understand. They have installed a completel... Toon meer

Beoordeeld met 1 van de 5 sterren

Utterly appalling in every sense of the word. We entrusted our business to Flip Connect and they failed us in more ways than I could have imagined. They failed to provide us with the service they were... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

What can only be described as a case study in how NOT to approach customer service. My experience dealing with Flip Connect was entirely negative - and it seems I'm not the only one.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were nervous about changing our phone system but really needed the functionality, cost savings and better handsets that the upgrade promised. We were very impressed with Flip who took care of every... Toon meer

Bedrijfsgegevens

  1. Telefoonmaatschappij
  2. ook in
  3. Internetaanbieder
  4. Internetprovider
  5. Telefoon- en internetdienst
  6. Telefoonbedrijf
  7. Videovergaderingservice

Over Flip Connect (UK only company)

Geschreven door het bedrijf

Flip Connect is a leading, independent UK supplier of cost-effective services and bespoke unified business communications solutions to SME, mid-market and corporate businesses. We have been providing unrivalled and award-winning customer care since 2001.


Record your calls
With our 3CX software installations, you can record phone calls within your organisation and play them back for training or other purposes.


Easy Call Forwarding
With 3CX you have complete control, transfer calls easily from one user to another, and see in real time if your colleague is available to take a call.


Fixed Contracts - Know what you’re paying
With Flip’s fixed contracts, we will never increase the price of our service regardless of inflation or rising costs, so you will never be hit with an unexpected bill.


In House Support
Get assigned your personal account handler, you can contact them easily during working hours without queuing. No more waiting on hold!


Advanced Call Statistics
Take control over your business calls with 30 different call tracking metrics – including average call length, number of daily calls, and much more!

Flip Connect has been providing local telecoms services for the best part of 20 years! These are just a few reasons why our customers love us:


★ Customer Service - our customers love our personal approach.

★ Helpful Training - We don’t just leave you alone with your new phone system, we’ll be there every step of the way until all your users are up and running!

★ Bespoke solutions - whatever your issue, we’ll find the answer.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

80 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,5

Alle reviews

(80)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Highly recommended telephony provider

Flip Connect are a professional and efficient phone provider. We have recently moved our company phones over to a VOIP system with them and the level of support and service was brilliant.
The have always provided us with fast and clear customer support and are quick to resolve issues.
I would highly recommend Flip Connect as a telephony provider.

4 juli 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very smooth set up

Very smooth set up. A couple of gremlins but as to be expected and all issues were handled and resolved professionaly. The service is personal, which is always welcoming. Our staff are happy with the system which is a feat in itself!

3 juli 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

VOIP IP Telephony with Flip

We were nervous about changing our phone system but really needed the functionality, cost savings and better handsets that the upgrade promised. We were very impressed with Flip who took care of everything with no disruption to our call handling. We also found the training they provided really valuable in getting us up to speed on the new system. It has worked perfectly and when we have had training related issue Flip have been happy to help.

3 juli 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Office phones

As an SME, you appreciate the personal level of service and explanation you get with Flip. We have used Flip's services since we were founded - 10 years ago now - and have never thought of moving. Flip has helped us grow with different solutions over the years and are always on hand when needed.

2 juli 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional and no hassle supplier.

Flip supply our VoIP service and telephony hardware as well as our 100MB leased line. All services perform excellently and on the rare occasions we have had to call their support they have dealt with our issues promptly and courteously. I recommend them to anybody.

2 juli 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company to work with

Great company to work with. Always willing and able to help out where they can. You probably don't realise it but you need great customer support for when things happen at your end that needs quick actions, not just for when you don't know how to use a button!

Highly recommend.

2 juli 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Since day 1 the service has been…

Since day 1 the service has been professional and friendly and they now manage the phone systems and leased line at both our businesses. Always someone at the end of the phone if needed, but they rarely are as both the product and service is so reliable. More than happy to recommend

2 juli 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good service from Flip

Good communication and service from Flip Connect. Installation was completed by Rhys who was extremely helpful and efficient. The phone system seems to be suitable for our needs with many features that we haven't yet used. I would recommend this company.

2 juli 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We have worked with Flip Connect for a…

We have worked with Flip Connect for a number of years. They are a great team and provide honest, cost-effective telephony and connectivity services. Their support team is always on hand for any questions or changes. We highly recommend them.

2 juli 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ongoing Relationship

Have been with Flip Connect for many years, during this time have always had great support. The team at Flip are a pleasure to deal with and nothing is ever a problem for them to sort out. In addition they are local to us and will always call in if we need any reassurance on any issue. If you are looking for a new phone system or some support then I would stop looking and give them a call.

17 juni 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top Service and Quality Installation.

Top Service and Quality Installation.
From the first visit by Russell through to the installation everything has been as described and completed successfully. The new phone system has saved us money and given us a more professional system. We made a few tweeks to the system once it had been installed to refine it to our requirements and this was all completed swiftly and with great customer service, I would recommend to anyone.

28 mei 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top notch service - always.

We have been a customer of Flip for many years now. We recently moved office and continue to use Flip Connect for our telecomms. The office move was a triumph thanks to Russell and his team. The new system was installed and commissioned on time with the phone system up and running on our first day in the new office. Team Flip was on hand that first morning ensuring users had no phone issues. The Support team and help desk is very efficient. The monthly billing reports are an excellent tool for our finance team. Heartily recommend Flip Connect.

9 mei 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommended

Flip Connect provided us a tailored package and service when we moved to our new office in October 2018. We are a phone based business that need a reliable provider. I have been very impressed with the quality of our calls and the fact that we have never suffered any down time. The quality of training provided at the outset was excellent and the support we have experienced since has been second to none. I am very pleased that we changed provider. I highly recommend them.

8 mei 2019
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer